Get matched with top faucets, fixtures and pipes repair or replacers in Big Rock, IL

"We had our water softener replaced and it went so smoothly. David and his son did great work and were very flexible with our schedule!"

"It was a rainy weekend…We had rapid leaking from the pipes in our basement ceiling (discovered over the weekend). We had called or regular company and other plumbers/services and all “took a message” or flat out said they were not available. Sunday morning I decided to try one more time. Rob answered the phone himself and offered to come over later in the day. He called back to let me know the exact time of his arrival. I didn’t know the source of the water so we weren’t doing laundry or dishes. Rob arrived and quickly located the source of the water and repaired the problem. We were expecting to pay $$$ because it was a Sunday emergency call. The price was quite reasonable but he gave us a discount on the full service price because he only needed to perform a part of that service…we now have a new friend and a new plumber. Great guy, great service and definitely a great price. *My husband was very impressed that he answered the phone himself."

"I hired Dorien for a rusted kitchen sink replacement he came and completed it in less than 20 mins! He was prompt professional and Knowledgeable!!! I will be using him again. Thank you"

"Jim, Max, Jeremy, and Andrew were knowledgeable and safe workers. They kept me informed throughout the job. The repair came in on budget and was completed within a few hours. Great crew. I highly recommend them and Ben Franklin."

"Great service. We had another company come out 3 months before for the same problem, they routed about 15 feet and cost almost $300 when I called back there was no warranty so I called four seasons who came out the same day and completely routed 100 ft out finding tree roots to be our issue, they also cut and went through our main water pipe and then repaired it putting a cap on it for $750. Very satisfied that the job is now done right!"

"Drainmaster repaired a cracked flange on a toilet that needed to be reset, did the reset, and replaced a section of copper piping that had a joint that was starting to fail. They showed up on time and finished in about an hour. They did a great job!"

"The 2 plumbers were on time, neat and careful around the house....repairs were made quickly and friendly...have already used them again for another repair"

"He advised me on the proper replacement for our situation.  Great communication.  Prompt.  Professional.  Will definitely use again.
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"As many people in the Chicagoland area likely experienced, we had some plumbing issues as a result of the Great Polar Vortex of 2019. Since we were running our water to prevent pipes from freezing, we found that we had drainage issues with our upstairs bathroom. We noticed a leak staining our kitchen ceiling and basement wall so we figured it was coming from the upstairs bathroom since that's where we had the sink turned on to drip. Guillermo came over on a Saturday to take a look at the problem. He arrived on time but wasn't 100% prepared for the task at hand. I was a little concerned with his indecisiveness on where to begin looking for a problem. He kept asking me where I wanted him to cut into the wall and look but I'm not the professional, you are. I guess maybe he was doing it because he was going to have to cut into drywall and he wanted me to give him permission to do it so I wouldn't be mad? I'm not sure but it wasn't super professional especially since I have no clue what is going on inside the walls. I don't know what different types of leaks look like and, presumably, he does. He ended up cutting way too much drywall, including in the back of the pipes and then couldn't even see the drain pipe to the plumbing he was there to inspect. Our insurance likely won't cover that so we'll be on the hook for repairing it. Sigh. Once Guillermo guessed the source of the leak, the plumber still had questions. He basically said he could cut into the ceiling under the toilet and look around or take the toilet out and see if it was a flange issue. He wanted me to make that call even though I don't know anything about plumbing. Of course, he cuts into more drywall, can't see a leak, so he still has to go take the toilet off. Turns out the toilet and the drain pipe were the issues. In the midst of cutting into the ceiling, the plumber realizes he doesn't have a ladder tall enough to see into the ceiling and neither do we. He has to go to a hardware store in the middle of all this to get one and then he comes back with a broken one (not his fault, but such a time suck). So he's out again to get a new ladder to replace the broken one just so he can look up into our ceiling. I feel like all the plumbers should be equipped with ladders and other equipment they might need in all kinds of houses because we aren't the only people in Chicago with high ceilings. That ended up being 90 minutes of time we'd never get back just waiting for him to come back and finish the diagnosis. Once we figured that out, we waited for the instillation crew to come in and replace a few feet of drain pipe and install a new flange for the toilet. We had to wait four days for someone to come and do the install which seems a bit long for a job that takes about two hours. Same thing happened with the install crew: they didn't have the correct size flange so they had to stop work and go to the hardware store. They were gone for almost an hour so my husband was just stuck waiting. They did a good job on the install once they were back and had the right equipment so our toilet is in fine, working order and draining properly. We ended up paying about $1900 for all of this work, the majority of which was labor costs. It really seems a bit high that these guys are making about $250 an hour for "work" that included going to Home Depot to get more supplies that they didn't come with in the first place. The work they did shouldn't have even taken that long and I got stuck with the bill, which seems odd. Another $375 of that was just to let the first plumber make holes in my wall that weren't totally necessary just to discover the toilet flange wasn't big enough. I know that it's not his fault that he couldn't see that the toilet was installed improperly from the outside, but it was really upsetting to have the plumber basically ask me what to do in terms of where to look for plumbing problems I know nothing about. Their customer service was always nice and easy to deal with, so that was a plus. Overall, I am happy with the work that they did since my toilet works and is no longer leaking, but I felt like the process of dealing with the plumbers in the house was somewhat unprofessional since the first didn't seem to know what to do and both sets of plumbers did not come prepared with the equipment they needed to do their jobs."

"Matt and I discussed the potential work over the phone, and he was able to give me an accurate estimate of cost, so I gave him the go-ahead to do the work.  He arrived on time with an assistant and got started right away.  In all, the work to strip and finish the tub took about 4 hours, as Matt told me to expect.  I believe drying time was 24 hours.
The results are terrific.  The tub looks good as new - shiny and bright  As an added bonus, the bottom of the tub is textured, meaning I no longer have to mess with a plastic bathmat. 
The tub is original to the home and, over time, the stopper in the drain disappeared.  I bought the home several years ago and have had to use a rubber stopper in order to fill the tub.  You know the know kind...a white rubber stopper complete with a chain.  Matt turned me onto a company who sell a cool fix for that problem.  I ordered a new drain, in the finish of my choice, that glued right on top of the existing drain (with a built in adhesive) including an integrated pop-up stopper and a strainer.  I bought a 2 piece set that included an overflow to match the drain and the total cost was around $50.  Thanks for that tip Matt!
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