Get matched with top water heater installers and replacers in Big Lake, MN

"I called for a service  on March 6, 2015 and the set up the appointment for between 1 and 4 pm, on March 9, 2015.
The called me again on March 9 at 10 am and reset the appointment for 11am and 12pm on March 9, 2015 as their repairman had a opening.  I agreed to the change and waited until 11:30 am and called them and said I had not heard from the repairman.  They assured me that he was on his way..  At about 12:30 the called me and said he could not make it because he had to take someone to rehab appointment, but said they would get someone there between 1pm and4 pm.
At 3:50 pm a guy in a delivery truck came to look at the softener..  He looked at the softener and after 5 - 10 minutes found that the new water I had installed 2 month ago, was sitting on top of the discharge water tubing preventing the softener from operating
Since he did not have a service truck he could not fix the softener.  He offered to send another service truck out the next day, but  I would have to pay another service charge.  I declined and said I would go to the hdwe store and buy and install a new tubing for the softener..
I was told over the phone that the service charge was going to be. $78.00.  What I wasn't told was that there is a$2.00 a minute charge for the time the "serviceman" was at my home for a total o $20.00.  I also was not informed that there would be a FUEL SURCHARGE of $4.96.  After reading this I decided I can not afford to call these people ever again.
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"Diagnosed and fixed a complex problem with our boiler and water heater on an emergency call basis. Nicholas was professional, friendly and tireless in solving our issue. He is a great ambassador and asset to his company. Highly recommended."

"I had my air conditioner cleaned and technician Eric B. was excellent! While waiting for my air conditioner to kick in he offered to fill my water softener with salt. I was so appreciative of this kind gesture and it reconfirmed why I chose to buy my new furnace and air conditioner from B&D!"

"Took a chance on an unknown, which is not the best avenue to travel considering the importance of a water heater. Neil happen to be available. Prompt, honest and efficient. He's your first call!"

"Prompt reply to request, took care of the project (new water heater) at a competitive price with attention to detail. I was happy to use a local small business owner with pride of workmanship."

"We originally hired Randy’s in 2019 to perform an unexpected and very costly whole house rewire project to replace aluminum wire in a house we had recently purchased. Over the course of two weeks Jerakiah, our assigned electrician, and his team from Randy’s turned what could have been a tedious nightmare into a painless customer service experience. Since that time we have had to have Randy’s out a couple of time for follow-up warranty work and their responsiveness was speedy, the encounters were painless, and their attention to detail was impeccable. Tom, the project manager during our most recent encounter, was true to his word. He was attentive and responsive to our concerns, and performed above and beyond the call of duty representing our needs and interests with their vendors. Jerakiah and crew were, once again, excellent in their competence and pleasant manner. Overall, their service after the sale has been stellar. Randy’s Electric is not inexpensive but you will get the value, peace of mind, and responsiveness many contractors tout, but few actually deliver these days. Randy’s does all that and more. As such, we would not hesitate use Randy’s Electric in the future, or recommend them to anyone in need of a first class electrical contractor."

"DJ's came out to assess my water heater issue. Don was great and helpful and provided a few options. I ended up needing to replace my water heater so did not end up hiring DJ's for that project."

"Our water heater had been leaking. I contacted Dean’s Home Services on Thursday AM 3/5/2026. Their representative Mike Washburn arrived that afternoon. He discussed our options, and we chose a Bradford White water heater. Mike arranged for an install the next day and disconnected the old water heater. At 8:00 AM the next day installers Cody Washburn and Sebastian arrived. The new water heater was installed in an hour and a half. The old heater removed and cleanup completed. We had hot water in less than 24 hours after our original call. Mike, Cory and Sebastian were very helpful and professional. We could not be happier!"

Welcome to Northern Benjamin Franklin Plumbing! Locally owned and operated with over 30+ years of experience in the industry! We take pride in the quality of our work and customer satisfaction we give each and every customer! We are known to pay exquisite attention to detail, while making customer satisfaction our top priority. Call us today to learn more about how we can help you!\n

"Great plumbing expert that came out the next day and got the project up and running."