Get matched with top water heater repair or service pros in Big Rock, IL

"I am very pleased with the great customer service I received from Mike D. at Lifeline Plumbing for the replacement of my 16 year old water heater. Mike had a great personable, upbeat personality, a great attitude, and with his 18 years of experience, he was confident as well. When going over my options, he was patient, not pushy. He made sure I was confident with my decision. I felt comfortable with him and I also trusted him. He was professional, fast, and efficient. I would highly recommend Mike for your needs as well. I know you will be very happy with his service."

"Tech performed service per protocols. He informed me that the water line to the attached humidifier was brittle and needed to be replaced. This was an expensive repair but I was offered a discount. Per their points inspection, the Tech verified that there was no gas leak from my water heater. The thermostat was not inspected since it is functioning and we are observing COVID recommendations. I was given a five-hour window for the Tech to arrive. This is the longest time frame ever. I assume that the extra COVID procedures are the reason. The Tech was professional and respectful of home COVID measures."

"I’ve used Mike twice now, last time for a sump pump replacement and water heater flush. Did great work and takes the time to explain what is going on. I don’t feel like he’s trying to upsell services to me like some other plumbers. Highly recommend. "

"Very professional from The evaluation of our leaking water heater to the installation of a first class heater two days later. Excellent service overall, would highly recommend."

"We had our water softener replaced and it went so smoothly. David and his son did great work and were very flexible with our schedule!"

"I called around 4:00 PM and was told that someone would be out in about 3 hours to take a look at the water heater. The pilot light was not going on. I got a call from the technician and he was out in less than an hour.( That was great)  Very friendly and professional. He told me what he was going to do and what the charge was for the work was going to be. He replaced the thermocouple on the State water heater. Was finished within a half hour. If anything went wrong within the next 6 months,  Roto-Rooter would come out to fix it at no charge. Very happy with the service."

"I ended up having a serious leak & water damage that needed to be repaired before the toilet could be installed. Jerry & Eric explained the problem & arranged the work with a fire & water damage company. Jerry & Eric were great guys...friendly yet professional & knowledgeable. I will definitely be calling this company for future plumbing needs & will recommend them to family & friends."

"Talk about above and beyond. Dorian texted me immediately and FaceTimed to instruct how to shut off the gas and water line at 8 o’clock at night. He was at my door before 8 the next morning ready to work. He had the water heater replaced and the area cleaned up before I heard from another plumber. The work was excellent and he was the most cost effective. 10/10 would use again and recommend to anyone needing his services."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!\n

"DRF installed our water heater through Sears. The only problem we had was Sears prices for the additional work needed to install the water heater were too high."