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"Lio is so very knowledgeable in his expertise that he was able to communicate his procedure in a fashion we understood. He took time to explain what he was going to do and how he was to accomplish replumbing a 90+ year old house that has a very small craw space. He took on the task that no other plumber would touch because of the small crawl space. Initial contact with Initiative Plumbing and final job finish was less than a week (actual work was completed in one day as promised). This company has an awesome team that works efficiently and effectively. Iâ m very happy with my decision to have them replumb my childhood home. Again, thank you Initiative Plumbing, you did an awesome job! Keep up the GREAT work!!"

"They were very knowledgeable and friendly with great prices!"

"There was originally an issue with a difference between what I was quoted on the phone and charged upon completion. However, Brian reached out and fixed it. The work was completed quickly and efficiently."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"It was a terrible experience. The first day I arrived at the house. They had torn out the wrong floor, costing me morenin materials. From there the mistakes kept occurring. They replaced an exterior door, which I had to pay someone else to re-do. When the door was removed there was nothing below the threshold. It kept flexing and would have fatigued and broke early. In the contract they were supposed to insulate and there was no insulation. The upstairs bathroom was framed at 32 in, though it was supposed to be 42 in. They had to reframe that shower. Mistakes kept happening and I would contact Ra'am everytime. Ra'am stop answering texts, and stopped communicating all together, necessitating me to not let them come back. Ra-am walks through the house initially, but did not take any notes pr write anything down. He did not remember items talked about, and therefore were not in the contract. Master shower he put in the contract, but did not include walls or doors. WTH do I want a shower with no walls or door? Avoid at all costs."

"Travis & Lee were awesome, they did a fantastic job on the Demo & Remodel of our Walk In Shower. We could not have been more pleased with their work and professionalism. Would defiantly use them again with any future projects. They know how to treat their customers!"

"Affordable, but poor communication, promises not kept, and numerous mistakes made that we’re paying someone else to fix. Overall, better than what we had, but would not use them again."

"Went well. Easy to work with and understood my request. Workers polite and willing to make changes as needed"

"Excellent and Professional! They went above and beyond to help with my project. Would definitely hire again!"

"Kevin gives competitive bids; he does all the work himself without subcontractors which keeps the labor costs down. He is skilled at helping you select flooring, tile, light fixtures, and paint colors. He is a good idea guy, and can suggest multiple ways to solve your problem. He is honest and hardworking. His handyman skills are excellent...he can do anything."