Get matched with top central a/c service or repairers in Bonney Lake, WA

"I just had my yearly service done by Ilianna (service technician); and, I received great service from her. She was polite, friendly, professional and thorough. I have requested her to service my furnace next year."

"Overall, well. Initially, they wanted to schedule us out a month. Although we didn't need an immediate repair due to the hotter weather, we wanted to get the dead furnace fixed sooner than later. They scheduled us for about two weeks out, which was acceptable. A day or two later, they called and said they had a cancellation and could come out a few days later. They were right on time; prompt and efficient in completing the diagnosis and the repair. The cost was a bit higher than expected, but not unreasonable. (...Especially when compared to a recent automobile repair.)"

"On time, communicative, friendly, knowledgeable. Explained all the work ahead of time. Gave a couple different options for the repair. Shared possible issues to watch out for going forward with no attempt to sell additional services. Plan to use again for other services."

"A very professional, knowledgeable and personable Service Advisor arrived at the prearranged time. He called about an hour before to let us know that he was on schedule. He presented the findings, almost exactly how the Maintenance Technician explained them, and went into more depth about the ramifications of the issues found. After initially discussing the issues, he performed a test of the system, which confirmed the findings. I was present during both the Maintenance visit and this visit and both walked me through the issues in understandable, professional detail. He then presented what could be done...starting with repairs. After reviewing the repairs and costs, we then moved on to replacement costs. We are absolutely impressed with this Service Advisor and continue (for the last 20 years) to be impressed by this Company."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!\n

"I struggled a bit in determining how to rate the service I just received from Harts Services. I would happily give Harts a 5 star rating if it was only about the serviceâ ¦but itâ s not just about the service. Thereâ s another factor I have considered after the fact and having done so I have since changed my mind. It wasn't a lot of work but it was definitely work that needed to be done. Specifically, I needed to have two water supply valves under the kitchen sink replaced and I needed the toilet gasket seal at the base of the downstairs toilet replaced. Thatâ s it! I had already removed the kitchen faucet and replaced it with a new one so no work was required there but the valves under the sink were old and not compatible with modern faucet designs so they needed to be replaced before I could use the faucet. Based on the reviews I read through Home Advisor, I decided to go with Harts Services. I have absolutely no problem with their customer service or the person who came out. Both the customer service person and the technician who came out were great; very personable and friendly. I also have no problem with the quality of the work performed. It was excellent! The technician was very competent and efficient and took care to keep the work areas clean. Hereâ s what I have a problem with: the cost! Thatâ s it. The technician was in the house for about an hour. He got the two valves removed and replaced in about 20 minutes and the toilet gasket seal removed and replaced also in about 20 minutes. The total visit lasted about an hour give or take a few minutes. For this service, I was charged nearly $1,100...and that was including a veteran's discount! Iâ m thinking the parts were $50-$75 at most. Rather than charging by the hour, this was â parted outâ and each valve replacement was charged as a separate job (at over $360 per job) as was the toilet gasket! So I have to ask; a thousand dollars an hour for a plumber??? Now Iâ ve been on this earth over 60 years. Iâ m not a plumber but I do know how to turn a wrench and am reasonably handy around the house. Since when did plumbers start making upwards of $1000/hour? I havenâ t needed a plumber in a while but I have a difficult time believing this is the current going rate. I needed the work to be done and to be fair, no one twisted my arm. He did present me with the price before hand and I agreed to pay that so I have no one to blame but myself although I had no idea it would take less than an hour to complete the work. It wasnâ t until after he left and I started to think about it that I began to get upset. This was not difficult work. For the work that was done, a fair price in my mind should have been in the $300 to $500 range for an hourâ s work. That is also in line with what I learned is the average hourly rate charged by most plumbers. So, thatâ s why Iâ m not recommending Harts Services and only giving them a 4 Star rating. It would be even less because of the price but , as I said, I have no one to blame but myself. I was under no obligation to accept that price but, at this point after the fact, I canâ t help feel like this was far more expensive than it should rightfully have been. The next time I need minor plumbing work doneâ ¦Iâ ll be more thoughtful. I'll do the necessary research and ask the question: do you charge by the hour or by the part/job? Or if possible, I'll just do it myself if I canâ ¦before calling on the services of a $1000/hour plumber! Charging by the part or by the individual job, especially when the individual jobs are minor, as in my case, may enrich the company but it's not fair to and very bad for the customer. Harts Services needs to adopt a per hour pricing strategy instead of a per part/job strategy. Until they do that, I will not recommend them or use them again. Live and learn."

""Thermostat Repair" doesn't describe the service we needed. We have a large dehumidifier that needed significant maintenance and Rob got it all done in one trip. I would certainly recommend him. He was very responsive, knowledgeable, and professional."

"We were very pleased with the quick response, detailed information, professional and courteous staff at all levels. Our old furnace died in November on a Friday. Other businesses couldn't get anyone out to repair and replace it for 2-3 weeks. Ranger had it replaced on Monday for us. This week our electronic air filter quit working. Again we had a quick response with a simple fix at no charge. All of our questions were answered fully and information given about the latest models but with no pressure to buy. We will absolutely use Ranger again and refer our friends and family to them."

"It went great. Jason(not sure if I have his name right) came out on time, looked at our furnace, and performed maintenance on it. We were relieved that nothing major was wrong. We will call Puyallup Heating & Air Conditioning when we need to have maintenance done on our furnace in the future."

"I'm a member of the excellent Allred subscription service that provides for consistent maintenance checkups for all installed equipment. I scheduled a tune for my heat pump, Allred was thorough and quick in setting the appointment, and communication of status and pending arrival time was on point. Raphael arrived, walked me through the maintenance steps he planned to take and the sequencing of the job, gave me an anticipated time to complete, and was at work immediately. All stated deliverables were met, and he provided a thorough after service report complete with pictures to show the work that was done and the recommended additional maintenance that would be wise to do to extend the life of our equipment. He was courteous, pleasant, clean and well-spoken, and I felt completely comfortable with him working in our home. I will continue to recommend Allred to my friends seeking HVAC services, and have sent several folks their way already. Very happy customer, exceptionally positive experience."