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"We needed our boiler replaced and had multiple companies come and look at the job. We ended up selecting Sila as we read good reviews on the company. Sila surpassed our expectations. The tech who performed the install (Gage) was on time, communicated the entire process to us from start to finish and did a tremendous job. He also made sure to clean up afterwards and was very professional. We would absolutely hire Sila again!"

"Joe, the AirCo sales representative, was very professional. He actually asked for my feedback on priorities for a new boiler. This was important to me because the boiler sits below our family room, and the noise level of the boiler was as issue. His proposals listed several boiler options, based on heating efficiency, which were competitively priced. The installation was run by Steve, who was able to fit in the installation the next week. Steve, and his crews, were punctual and courteous, and the installation went smoothly. It's only been a week, but I am very pleased with my Bosch boiler, the quality of the work, the price paid, and the timeliness of the installation."

"They were extremely responsive and professional. Someone was dispatched to my home within 24 hours. He accurately diagnosed the problem - that the condensate pump had failed and needed to be replaced. He offered to replace it immediately because he had the part on his truck. The price quote ranged from $1350-$2100 depending on length of warranty I preferred. This seemed extremely high because I had the part replaced once before 3-4 years ago by another company for approx $400. I mentioned that to the installer; he indicated that the price was the price and he was sorry he couldn’t lower it. I found the identical pump online for prices ranging from $35-$75! It looked like an easy swap, so instead of paying Rodenhiser, I ordered the part from Amazon, received it the next day. I have zero experience or training and was able to swap it and fix the problem in literally 10 minutes. I understand that service companies need to charge for labor and mark up parts costs, but a repair I could do in 10 mins for under $50 should not have carried a $1350+ price tag! This was very disappointing, and I will not use them again."

"Scott and his assistant called me the morning of my appointment and were able to show up earlier than scheduled, which was great. They were professional, informative, and funny. Scott looked at our damper and found it to be completely broken. He went over the replacement options and costs, and explained everything in great detail. I went with the slightly more expensive option which should be much more durable than replacing the existing mechanism. Once I made the decision, they went right to work, explaining each step of the way. The work was completed in about 45 minutes, and they were happy to look at our heating system in the basement, as well as an access panel to the flue for our oil furnace. Scott gave great advice, and was fantastic to work with. I would recommend Scott and The Chimney Chap to anyone who needs chimney work!
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"Provider was very pleasant and arrived on time. He replaced our outdoor faucet and we upgraded to a frost free version. The water shut off for our faucet is inside the house, which created a little more work for the installer, but he was able to finish the install without an issue. Very easy transaction from start to finish. "

Bourn Plumbing & Heating Inc. is a Veteran owned and operated company proudly serving Westborough. Our goal is to provide you with exceptional customer service and expert advice at fair and honest pricing.

"They were very responsive and were able to be out here within a week. The service was great and quick, the previous owners of our home smoked and after the cleaning the smell was gone. They explained everything they were doing and were careful not to chip any paint or damage our wooden vents."

"Tingley Electrical has been great.  I originally contacted them in January via their website to address a number of electric projects I had been putting off.  Someone from their office called me quite quickly to discuss the various items I wanted done, explain their pricing and schedule a time for them to perform the work.  They were able to provide me an appointment very quickly and accommodate my schedule.  Mike showed up a few minutes early for the appointment, was professional and courteous, and he walked through each of the items on the list.  He explained the options he had for timers, dimmers, etc and then went to work.  He performed each of the items on my list quickly and efficiently.  For the items I had requested an estimate for (installing ceiling lights in a few rooms), he said someone from the office would follow-up with an estimate by e-mail.  After I followed up a few days later, Vincent sent the estimate quite quickly and the estimate was quite reasonable.  I decided to hold off on having the ceiling lights installed, but I had a few more electrical items (replacing a motion sensor and installing a few additional LED dimmers) so contacted Tingley to perform these additional tasks.  They again responded quickly by phone and set up an appointment for only a couple days later that worked for my schedule.  Mike again showed up promptly, walked through the items with me and worked quickly on each item.  I have used Tingley twice now (1/16/14 and 2/10/14), and I have been please with their prices, quality, responsiveness and professionalism.  They are definitely my go-to electrician going forward.
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Winner of 2018 ANGIE'S LIST SUPER SERVICE AWARD for 4th year. At Sal's Auto & Truck Repair, we care for more than cars. Local, independent and family-owned and run serving Acton Boxborough & Metrowest Boston communities for over 4 decades, Sal’s Auto is a complete one-stop trusted car care center: oil changes, brakes, engine repairs, new tires, car batteries, heat and A/C, towing too. VOTED the #1 best Auto Repair Shop in Acton MA & #1 Regional GOLD Award for Acton - Boxborough – Concord – Maynard – Stow & Boston West suburbs for 2018, Sal’s Auto quality ASE trained technicians use the latest automotive technology & diagnostics to service all car makes & models, SUVs & light trucks – domestic & imports. A-plus rated by the BBB. At Sal’s Auto, we take pride in our work and are committed to 100% customer satisfaction. Complimentary 60 point vehicle safety with any auto service to keep your car safe and reliable on the road. FREE Lifetime tire rotation special with the purchase of 4 new tires! Convenient 1-stop auto repair & autobody & painting next door from fellow Angie's List Super Service Award winner Hansen Auto Body Acton. Call Sal's Auto & Truck Repair at 978-263-2614 today for an appointment! Thank you for your business. Sal Panetta, Owner

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."