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"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

Lovelace Plumbing Company Inc is a family owned and operated business providing professional and reliable plumbing in Columbus, GA since 1950. We are pleased to provide the Chattahoochee Valley area with professional and reliable plumbing services. We have been involved within our community throughout the past years through the Greater Columbus Home Builders Association, Plumbing & Mechanical Association of Georgia and the Plumbing-Heating-Cooling Contractors National Association.

"I went in on a Saturday for new tires and an oil change. They advised that they needed to order tires for my car because they didn’t have any in stock and to come back first thing Tuesday morning (which was fine). I show up Tuesday morning when they opened at 8am and dropped off my car. They said they should be calling me around lunch to come pick it up which I say is fine. I get a call at 12:30 saying that they gave my tires to someone else and that they needed to order more tires for the next day and that I needed to come get my car. Naturally, I was livid because it took them nearly 5 hours to figure out that they didn’t have tires for the car I dropped off at opening. When I arrived Alan told me he’d take care of me/make it up to me and that they were just finishing up my oil change and then my car would be out. I waited until 1 for them to finish up and give me my keys back. While I was waiting I asked Alan why it took them almost 5 hours to figure out they didn’t have the tires they ordered for me and he said he had to figure out what happened once they determined they were gone. I also confirmed with him that the next day I would bring in my car at 9 and it would be done by 10:30 at the latest and that he’d make it up to me. I leave and come back the next day at 9 like they told me and they assured me it’d be done by 10:30. 10:30 comes and goes so at 10:41 I call and speak to someone else who says that they’re just finishing up my oil change (which they supposedly already did yesterday) but my car should be done within 30-45 minutes. So either they gave me two oil changes or Alan lied about them doing my oil change in order to save face. I did notice on the first day I did not have an oil change sticker but I did have one after the second oil change. If he lied about this oil change that could have caused further issues down the line with me thinking I had fresh oil. So it finally came time to pay and to “make it up to me” he gave me $20s off and a smile. I just don’t feel $20 was enough to justify wasting 5 hours of my time. Furthermore they kept referring to me as “Mariia” through their system despite me correcting them twice about my name. TLDR; I would not recommend tires first because they are more focused on cramming in as many people as possible into their work shift instead of respecting their customers’ time and doing a good job."

Owner operated.

Elite Restoration and Construction is a company that is set apart from its competition by its emphasis on customer service. Your satisfaction is primary to our business. Also, we offer a lifetime warranty on all structual repairs and a limited warranty on all other work performed. The two owners have combined their extensive experience in restoration, mitigation, and construction and are now offering it together in one progressive workforce company. Our employees are background screened and uniformed. Call today for your free estimate!

We offer several different services and different forms of payment. We use quality sub contractors at special times.

24hr plumbing and drain cleaning service with guaranteed same day service. Take advantage of our $79 dollar drain cleaning special. And mention Angie's list for an additional $75 off any plumbing repair.

We have be in business since 1993 and credit ourselves with only the best employees and subcontractors

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