Get matched with top window a/c unit service or relocation pros in Burnet, TX

"Butch arrived promptly at scheduled time. He diagnosed the problem and suggested options. O2 Kool is a customer service oriented company. Every technician who has serviced our A/C unit - was courteous, knowledgeable and experienced. I'm so impressed with this company."

Trusted and reliable

"The first technician added coolant and thought the problem was fixed. Later the same day a second technician arrived because the unit was still not cooling. The second technician discovered a broken part on the outside unit and replaced it. The second technician was very thorough and determined to find the problem. The first trip charge, with coolant, was $476.42. There was no service charge for the second trip, only for the new part, an additional $198.38."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Everything went smoothly up until I had a ceiling leak and we found that the condensation line to the other unit was broken during the installation. It was not carelessness but a poor design by the builder of the home. Anyway, they agreed to fix it and the damage it caused, without any need for me to make a lot of noise. My only complaint was that the repair was long and drawn out taking 4 or 5 visits to complete and the repairman was good but never came on schedule."

"Great, super fast, very straightforward service. This was my first time using Angie's List and I am so grateful for the super quick turnaround and very friendly service. Thank you!!"

"I called several companies on New Year's Day and they had no service today or their fee to just show up was $400 without repairs. I was housing 3 flood victims of which 2 were recovering from recent serious surgeries and in electric hospital beds that were not working. I was told by 2 companies that the first available appointment would be Thursday the 4th. I called OnTime and explained my situation and their service man, Carlos, was here within an hour. He first checked the main box because one breaker would not come on then checked every outlet in the 4 areas of the house without service until he found the problem which was a GFI outlet & transformer located outside on the front wall of the house. He found the transformer had blown and fried everything in that outlet and cut off all service connected in that line. It took a while to find the problem but he was persistent until he found the source and replaced both the GFI plug and transformer, He then rechecked to be sure all other areas that were off were now working. Carlos was very professional, polite, and explained what had happened. Another company had previously done work for me and installed a new larger electrical box. At that time they had told me they were installing a "whole house surge protector" and Carlos showed me that I did not have any whole house surge protector and that what they had claimed to be a surge protector was no such thing. I was not happy to discover that for 3 years I had thought I had something and did not. Carlos will return next week and install a surge protector to cover the entire house. I am very pleased with the work done today. I am not so pleased with the price, however, the holiday charge was half of what the other companies I had called were charging and I got prompt efficient service that was badly needed under the circumstances. My house guests now have operating hospital beds again and that was a definite priority. We also now have internet and cable which would have been difficult to go without for 4 days."

"The plumber showed up on time, very punctual.  Service was fast and the quality is exceptional.  In order to sell my home, the relocation service required some modifications to the plumbing.  I was required to install a water heater expansion tank and two sediment traps on the gas lines to the two HVAC units in the attic.  Pricing was very fair, they charged for time and materials and did not overcharge(be sure to ask for time and materials cost and not a blanket quote, it will be on the high side to protect the company).  Honest, good quality professionals.  What more could you ask for?  I would use them again if I still lived in San Antonio for all my plumbing needs.  I'm not 100% certain on the price, I believe it was $525 for all the work performed.
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"The installation went well. Justin from sales is awesome and took all the inputs and scheduled the installation appropriately. The installation team Doug and JD are excellent. They worked very hard in the hot sun and installed very patiently. Very cooperative, cleared all the questions we have. We had an issue with the drainage of the purifier as it occupied our washer and dryer which prevented our washing machine installation and Costco denied the installation. But upon contacting prostar Doug or JD came and resolved the issue in no time. He installed the washer and dryer as well. Really appreciate the team and their services.."

"Great work and friendly service at a reasonable price."