Get matched with top water heater repair or service pros in Carmel, NY

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"I was extremely happy with the service. Nate Parker returned the call quickly and was there early the next morning to install the new water heater. He even verified the unit before and after installation via text pics as I was in another state."

"Very professional, clean and respectful. I am going to hire them again for my hot water heater. Prices were reasonable with fair financing."

"Dave (service manager) is friendly, honest, and very knowledgeable. I needed the smoke pipe replaced on my gas furnace, along with some routine maintenance, and he contacted me shortly after I posted the job. He gave me a free estimate the next day, which included itemized costs of all the labor and each of the parts needed. He and his colleague finished the job quickly and cleaned the area up when they were done. The cost was exactly what he quoted. I will be using them from now on for all my heating and cooling repairs and maintenance."

"Knowledgeable and professional- cleaned up when finished"

"Jose was very helpful and diagnosed and repaired the problem promptly. Would definitely recommend his services."

"The service person was courteous and knowledgeable. WE DID NOT EXPECT TO PAY $127.00 FOR THE ESTIMATE at the end of the visit!! Then he offered us a â planâ ( no pressure) for total service with Electrician for several hundred dollar . It included to charge for estimates. Seriously!! We had wanted to go with local company but no thanks!! In addition, he didnâ t mention ceiling issues with steam in bathroom nor mold or venting. VERY Disappointing!! Rip-off!! I politely wrote to them and never heard back.!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"David was on time and worked quickly and efficiently. He also took the time to explain how he was making the repair."

We take pride in serving the vibrant community of Danbury, and we understand the unique plumbing challenges that homeowners in this area may face. Whether it's addressing hard water issues prevalent in the region, performing sewer line inspections to prevent root intrusions, or offering eco-friendly plumbing solutions, our expertise is tailored to the specific needs of Danbury residents.\n\nTrust Benjamin Franklin Plumbing of Danbury to safeguard your pipes and preserve the integrity of your plumbing system. With our unwavering dedication to quality, reliability, and customer satisfaction, you can feel confident that your home is in capable hands.