Get matched with top window a/c unit service or relocation pros in Catskill, NY

"I contacted several local companies when I wanted to get estimates for central A/C installation. I heard about JSP through the list serve at my place of employment and since the review was very positive I added them to my list. Four companies came out, one company never returned my calls to follow up for the quote, another suggested a system that I knew wouldn't work in my home (not enough attic space) and two companies followed through. JSP was one of those companies and what made the difference were the following: 1) JSP stands behind it's estimate and product. Your installation won't wind up being $1,000 more because of X, Y & Z - when they give you an estimate - that's the estimate. 2) They are THOROUGH. Not only did the technician take time to ask my my needs, my family's lifestyle and walk through and around the outside of my home - he thought about aesthetics as well. 3) The estimate is provided on the spot, hand-written, and explained in detail in case there are any questions. You don't have to chase them down to get the estimate or ask your last minute questions. 4) They are meticulous. Before beginning work they send out someone to do a walk-through to make sure every i is dotted and t is crossed BEFORE work begins. 5) Staff. THIS is where I cannot say enough. My situation was not the normal situation of someone calling to have Central A/C installed - there were extenuating circumstances and Ellen not only listened but she remembered, EVERY time that I spoke to her. I called JSP in February so the timing wasn't urgent and I made it clear that I had time . . . if Ellen and I went three weeks without speaking because of vacations, holidays, or because I just didn't get to it - she remembered me as if we had spoken the day before. I didn't feel like a "customer" - I felt like part of their family, as corny as that sounds. My calls were answered the same day, even if they weren't pressing and even after 5 pm. John, the owner, came out himself and spoke with me about my options as I looked to finalize what was discussed in February. I've never had such amazing customer service for something household related. You'd expect that when going to a spa, a hotel or buying a car - but in this case, they went above and beyond. I really cannot recommend JSP enough. If you want to work with a company that cares about your needs, preferences and your family - they're the ones to go with. If you don't care about service or follow through then you can go with anyone - but I truly believe JSP has the right idea about customer service and I hope they continue to grow as the good guys should. *No, I am not related to anyone nor did I know anyone at JSP prior to calling them for an estimate!*"

Sunshine heating and cooling proudly serving Albany NY.with 15 years of experience in the industry, we are dedicated to providing top-notch HVAC solutions.

Hi I'm Adel , I'm doing Commercial and residential services for more than 20 years. \n

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"The tech arrived within their window and were helpful and professional. One even went out of his way to show me how to change the main filter in my heating system, which wasn't part of the service."

"Everyone, from initial analysis to job completion, was professional, courteous, and exceptionally friendly within the constraints of the COVID19 situation. They did our job the day before lockdown and provided masks for themselves and us, even though the masks were not a recommended precaution yet. They did not over-promise any dollar amount savings; they only guaranteed that we would feel more comfortable or they would come back until we did. And we do. All the other insulating and heating measures we've taken - including a gas fireplace, new windows, thermal curtains and lots of rugs - never gave us the level of comfort that we have now. There have been a couple of minor issues regarding tape that didn't stick, and John was immediately responsive; at first porch-delivering a new roll of tape for us to try ourselves. When that didn't work, he scheduled someone to come by the next day to work on it, but for our safety and theirs, we asked him to hold off until after the lockdown is lifted. We have NO DOUBTS that John will do what he said he would. If Global Dwelling provided another service that we needed, we would not hesitate to hire them again."

"I'd had a evaluation and estimate from Exterior Solutions and after then not having received a call back or return email (the inspector had also pulled a loose single from my roof leaving it exposed) I went back to Angie's List. T&T came up, noting it had a good rating, I called. Dave and a colleague arrived, evaluated the roof and offered to repair it free of charge. Still blown away by this. A member of their crew arrived yesterday and did this; apparently they've ended up correcting other work done by Exterior Solutions and they only wanted the good will rating for the work. Incredibly nice and very professional."

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

"Prepare to be price gouged.....
When I called I asked how they charged. He said $88 per hour for the time there, plus travel time (15 min each way) to and from the 'shop.'  Fair enough. I asked for an appointment. He said the only appointments they give are the first call of the day (8:30 am) and the first call after lunch. (1:30pm) Great! He had availability for the next day at 8:30 am. (Otherwise, a 2 hour window.)
I expected the plumber to just show up at 8:30 am. But he called first @ 8:04 am. Which is good. But I missed the call (I wasn't told they would call first). I returned the call at 8:10 am. He arrived at 8:45 am and was finished at 10 am.  Scott, the plumber,  was very professional and pleasant to have in my home. I asked for the bill before he left so I could pay it immediately. He gave it to me and I was SHOCKED! $254.66 - 14.66 = $240!!! ($18 for parts) I called the office. Left a message. Mike returned my call promptly. We discussed the price. He said something about charging me from 8am, they don't give appointments, plumbers paperwork???? Anyway,  he offered 2 hours for the plumbers time & travel, parts, tax, plus he accepted the Angie's List Coupon = $186.15. Which was what I expected in the first place. Mike for the most part was agreeable. But if you use them look at the bill before you pay it. You might need to question it. Thank you.

"

From installation and repairs for your heating and air conditioning systems to comprehensive plumbing services, you can rely on our expertise and experience from 30 years in this field.