Get matched with top window a/c unit service or relocation pros in Catskill, NY

"I contacted several local companies when I wanted to get estimates for central A/C installation. I heard about JSP through the list serve at my place of employment and since the review was very positive I added them to my list. Four companies came out, one company never returned my calls to follow up for the quote, another suggested a system that I knew wouldn't work in my home (not enough attic space) and two companies followed through. JSP was one of those companies and what made the difference were the following: 1) JSP stands behind it's estimate and product. Your installation won't wind up being $1,000 more because of X, Y & Z - when they give you an estimate - that's the estimate. 2) They are THOROUGH. Not only did the technician take time to ask my my needs, my family's lifestyle and walk through and around the outside of my home - he thought about aesthetics as well. 3) The estimate is provided on the spot, hand-written, and explained in detail in case there are any questions. You don't have to chase them down to get the estimate or ask your last minute questions. 4) They are meticulous. Before beginning work they send out someone to do a walk-through to make sure every i is dotted and t is crossed BEFORE work begins. 5) Staff. THIS is where I cannot say enough. My situation was not the normal situation of someone calling to have Central A/C installed - there were extenuating circumstances and Ellen not only listened but she remembered, EVERY time that I spoke to her. I called JSP in February so the timing wasn't urgent and I made it clear that I had time . . . if Ellen and I went three weeks without speaking because of vacations, holidays, or because I just didn't get to it - she remembered me as if we had spoken the day before. I didn't feel like a "customer" - I felt like part of their family, as corny as that sounds. My calls were answered the same day, even if they weren't pressing and even after 5 pm. John, the owner, came out himself and spoke with me about my options as I looked to finalize what was discussed in February. I've never had such amazing customer service for something household related. You'd expect that when going to a spa, a hotel or buying a car - but in this case, they went above and beyond. I really cannot recommend JSP enough. If you want to work with a company that cares about your needs, preferences and your family - they're the ones to go with. If you don't care about service or follow through then you can go with anyone - but I truly believe JSP has the right idea about customer service and I hope they continue to grow as the good guys should. *No, I am not related to anyone nor did I know anyone at JSP prior to calling them for an estimate!*"

Hi I'm Adel , I'm doing Commercial and residential services for more than 20 years. \n

"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"Rd.I had to pay an extra $15.00 because I had an extra air duct or intake vent. He discussed how often the ducts should be cleaned and offered another service that would help disinfect and keep dust mights down. The extra service also extended the length of time before I would need to have the vents cleaned again. I chose the extra service and will not have to have it done again until 8-10 years from now. My nephew who is 45 was not happy I was having the ducts cleaned but he was pleased with their work in the end. I had this done in my last house twice so I am not new to this. I was pleased with their work. They started immediately and finished about an hour and fifteen minutes later. I have house that is almost 2,000 sq. feet. The $230.00 includes the $89.00 I paid when I ordered it through Angie's List.

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"Everyone, from initial analysis to job completion, was professional, courteous, and exceptionally friendly within the constraints of the COVID19 situation. They did our job the day before lockdown and provided masks for themselves and us, even though the masks were not a recommended precaution yet. They did not over-promise any dollar amount savings; they only guaranteed that we would feel more comfortable or they would come back until we did. And we do. All the other insulating and heating measures we've taken - including a gas fireplace, new windows, thermal curtains and lots of rugs - never gave us the level of comfort that we have now. There have been a couple of minor issues regarding tape that didn't stick, and John was immediately responsive; at first porch-delivering a new roll of tape for us to try ourselves. When that didn't work, he scheduled someone to come by the next day to work on it, but for our safety and theirs, we asked him to hold off until after the lockdown is lifted. We have NO DOUBTS that John will do what he said he would. If Global Dwelling provided another service that we needed, we would not hesitate to hire them again."

"I found t&t on manta.Com I live out in western NY but Im in town visiting my mother and I noticed that her roof was in desperate need of fixing. She needed new shingle and there was a leak in the attic due to what needed to be replaced. I called Dave on Thursday and he came out that same day to take a look and gave me an estimate. I was satisfied with the estimate, thought it was more than fair especially since I just paid about 800 more at my own home for less work. we set it up on Thursday for today (saturday) He showed up this morning at 730 am which was perfect because at that time my mother was up trying to move boxes out of the attic on her own and he actually helped her out with that before he started working. I got over there about 10 and he was up there hard at work.He finished at about 2, which was also impressive because I thought he'd need a few days. But this guy was no joke, he worked straight through the entire time, no mess or nothing. He kept everything organized as far as debris and his materials. Overall, I'm completely satisfied with the way things went, and the price. But this next thing is the real reason I'm even writing this review. My mother also has a ramp in the back side of the house where the boards are uneven and i asked him if that was something he could take care of when he had time. He said yes and even though he had another estimate to go to, i told him he could do it another day, but he said he could have it done in an hour or 2 and didn't mind coming back and doing it today after his estimate. And best of all, he said hed take care of it at no charge since he didn't need any material, just needed to realign the boards. I tried to tell him to just relax for the day but he insisted that it was fine and he'd feel more comfortable knowing my mother would be able to safely use her ramp. I mean, he was a real stand up guy. Guys like that are far and few in between. I'd definitely say if you need something done, call him up because he's fair in price, timely and i think he genuinely wants to do good quality work for his customers.
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"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

"Prepare to be price gouged.....
When I called I asked how they charged. He said $88 per hour for the time there, plus travel time (15 min each way) to and from the 'shop.'  Fair enough. I asked for an appointment. He said the only appointments they give are the first call of the day (8:30 am) and the first call after lunch. (1:30pm) Great! He had availability for the next day at 8:30 am. (Otherwise, a 2 hour window.)
I expected the plumber to just show up at 8:30 am. But he called first @ 8:04 am. Which is good. But I missed the call (I wasn't told they would call first). I returned the call at 8:10 am. He arrived at 8:45 am and was finished at 10 am.  Scott, the plumber,  was very professional and pleasant to have in my home. I asked for the bill before he left so I could pay it immediately. He gave it to me and I was SHOCKED! $254.66 - 14.66 = $240!!! ($18 for parts) I called the office. Left a message. Mike returned my call promptly. We discussed the price. He said something about charging me from 8am, they don't give appointments, plumbers paperwork???? Anyway,  he offered 2 hours for the plumbers time & travel, parts, tax, plus he accepted the Angie's List Coupon = $186.15. Which was what I expected in the first place. Mike for the most part was agreeable. But if you use them look at the bill before you pay it. You might need to question it. Thank you.

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From installation and repairs for your heating and air conditioning systems to comprehensive plumbing services, you can rely on our expertise and experience from 30 years in this field.

"The guys were prompt and professional. I wanted a unit with an extended warranty, and they were happy to call the supplier and set it up. Everything went very smoothly and I was comfortable having them around. Everything looks good so far and I have no reason for concern or complaint. I'd happily recommend to others.
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