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"I contacted several local companies when I wanted to get estimates for central A/C installation. I heard about JSP through the list serve at my place of employment and since the review was very positive I added them to my list. Four companies came out, one company never returned my calls to follow up for the quote, another suggested a system that I knew wouldn't work in my home (not enough attic space) and two companies followed through. JSP was one of those companies and what made the difference were the following: 1) JSP stands behind it's estimate and product. Your installation won't wind up being $1,000 more because of X, Y & Z - when they give you an estimate - that's the estimate. 2) They are THOROUGH. Not only did the technician take time to ask my my needs, my family's lifestyle and walk through and around the outside of my home - he thought about aesthetics as well. 3) The estimate is provided on the spot, hand-written, and explained in detail in case there are any questions. You don't have to chase them down to get the estimate or ask your last minute questions. 4) They are meticulous. Before beginning work they send out someone to do a walk-through to make sure every i is dotted and t is crossed BEFORE work begins. 5) Staff. THIS is where I cannot say enough. My situation was not the normal situation of someone calling to have Central A/C installed - there were extenuating circumstances and Ellen not only listened but she remembered, EVERY time that I spoke to her. I called JSP in February so the timing wasn't urgent and I made it clear that I had time . . . if Ellen and I went three weeks without speaking because of vacations, holidays, or because I just didn't get to it - she remembered me as if we had spoken the day before. I didn't feel like a "customer" - I felt like part of their family, as corny as that sounds. My calls were answered the same day, even if they weren't pressing and even after 5 pm. John, the owner, came out himself and spoke with me about my options as I looked to finalize what was discussed in February. I've never had such amazing customer service for something household related. You'd expect that when going to a spa, a hotel or buying a car - but in this case, they went above and beyond. I really cannot recommend JSP enough. If you want to work with a company that cares about your needs, preferences and your family - they're the ones to go with. If you don't care about service or follow through then you can go with anyone - but I truly believe JSP has the right idea about customer service and I hope they continue to grow as the good guys should. *No, I am not related to anyone nor did I know anyone at JSP prior to calling them for an estimate!*"

Hi I'm Adel , I'm doing Commercial and residential services for more than 20 years. \n

"It went well. We will use his services again, if necessary."

"The tech arrived within their window and were helpful and professional. One even went out of his way to show me how to change the main filter in my heating system, which wasn't part of the service."

"They did a great work. I was happy with the service. I would recommend them and will use them again in the future."

"I found t&t on manta.Com I live out in western NY but Im in town visiting my mother and I noticed that her roof was in desperate need of fixing. She needed new shingle and there was a leak in the attic due to what needed to be replaced. I called Dave on Thursday and he came out that same day to take a look and gave me an estimate. I was satisfied with the estimate, thought it was more than fair especially since I just paid about 800 more at my own home for less work. we set it up on Thursday for today (saturday) He showed up this morning at 730 am which was perfect because at that time my mother was up trying to move boxes out of the attic on her own and he actually helped her out with that before he started working. I got over there about 10 and he was up there hard at work.He finished at about 2, which was also impressive because I thought he'd need a few days. But this guy was no joke, he worked straight through the entire time, no mess or nothing. He kept everything organized as far as debris and his materials. Overall, I'm completely satisfied with the way things went, and the price. But this next thing is the real reason I'm even writing this review. My mother also has a ramp in the back side of the house where the boards are uneven and i asked him if that was something he could take care of when he had time. He said yes and even though he had another estimate to go to, i told him he could do it another day, but he said he could have it done in an hour or 2 and didn't mind coming back and doing it today after his estimate. And best of all, he said hed take care of it at no charge since he didn't need any material, just needed to realign the boards. I tried to tell him to just relax for the day but he insisted that it was fine and he'd feel more comfortable knowing my mother would be able to safely use her ramp. I mean, he was a real stand up guy. Guys like that are far and few in between. I'd definitely say if you need something done, call him up because he's fair in price, timely and i think he genuinely wants to do good quality work for his customers.
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"Service technician showed up on time and replaced the defective unit. I was very pleased with the service.."

"It was a tough getting the spoon out. The service man stayed with it, and finally got it out. Great service, very responsive, pleasant to work with. I was on a time table and they accommodated me. Would highly recommend them to anyone for plumbing needs.
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From installation and repairs for your heating and air conditioning systems to comprehensive plumbing services, you can rely on our expertise and experience from 30 years in this field.

"Overall it took at least five reschedules before he made it to my house and I had to keep calling back when he did not show up. 
After he came over, definitely did a decent job of removing the old control valve and replaced it with PVC.
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