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"He was good and very personable."

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

"Our relationship with All Star Mechanical began with Chris coming out to diagnose my AC problem. He tested the system and diagnosed it as low on refrigerant likely due to a leak. We asked to get a quote on replacing the AC and the entire HVAC system. The furnace was a 25 year old Trane. The air filter was 1in thick and struggled to blow through a non-MERV filter, and I wanted cleaner air for the health of my family, especially since wildfires aren't going away anytime soon. We also wanted a whole house humidifier to assist the Vornado units we run 24/7 in the winter. Larry presented us with a variety of options for upgrading my HVAC system, not trying to sell me a system too large and expensive for our needs or climate, then explaining how everything works and how it works together to make our home efficient, safe, clean, and comfortable. The installation team was fantastic. They were scheduled for a 2 day installation and over performed installing the entire system in one day. Matthew and the 2 Nicks were great! Within 2 hours of installing the General Aire MAC high efficiency air cleaner we noticed the air felt and smelled cleaner, in spite of the poor air advisory warning for that day. Finally, Chris buttoned the system up completely by running updated thermostat wiring and relocated my thermostat so the new system is compatible with my ADT Z-Wave ADC -T2000 monitored thermostat (my request)! Throughout the entire job, Larry stayed in touch, either by email, phone, or text to make sure everything met or exceeded our expectations. They are definitely All Stars!"

Experienced heating and cooling sales/service/install \nconstruction for 30 + years

"The installation was done professionally. The installers were great and answered all questions with enthusiasm. Very knowledgeable. The water softener is a great product and exceeded all expectations. Great company"

"Fine, but we're not certain we found the source of the leak."

"0 stars. Installed an ac unit and a new furnace around early 2022. All scratched up on both when the techs were done. I spoke with the owner and he didn’t want to make it right. Instead, he had somebody drop off 2 beat up nasty spray paint cans for us as a customer to fix ourselves.. Don’t think so after your company got paid to do a job and failed. DO NOT HIRE THIS COMPANY."

"Went well but pricey...but I guess all plumbers are!"

"The boiler at the Lansing Woman's Club died on December 7, 2021. Mike from Miles Plumbing and Heating was the only one of 4 contractors to actually take pictures of our old boiler and send them to his supply person on-the-spot. Within 24 hours he had a new unit located. The price was competitive. Within 10 days the new unit had arrived from New York and Mike and his team set about removing the old boiler, taking care to protect all the flooring material at the clubhouse. The entire crew was punctual, professional, and extremely courteous in answering questions about boilers in general and this installation specifically. Despite all of this happening over the Christmas and New Year's holidays, Miles had the new system up and running on January 5, 2022. Our club is profoundly thankful and grateful to Miles Plumbing and Heating for the quality work they did, and would recommend them without reservation."

"Chuck from chimney rescue did a excellent job repairing my chimney. They are fair priced and they back up their work."