Get matched with top water heater repair or service pros in Charlotte, MI

"Made a call at 8am. Service technician arrived on time at noon and problem was solved AND fixed within a half hour. Technician was polite, kind, neat and clean but also got down to business quickly. Best part was... he had the part on his truck so there was no back and forth!"

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

"Fixed our water heater within 24 hrs. Already had part ready from my description. Very friendly. Price was good."

"It all went well.   Very pleased with the service and the overall cost.
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"One of our two 40 gallon gas water heaters went out. We requested a senior service technician to assess options for replacement: two smaller water heaters, one larger water heater, or hot water on demand. The technician was knowledgeable and gave us all the options, and we selected the single heater. They told us all the steps, let us know when the water and electricity were being turned off, and kept the house clean on a messy day. They discovered that our sump pump was malfunctioning and replaced that, too. We purchased our own kitchen faucet, and they installed it. Not an inexpensive set of repairs, but the team was very responsive and professional."

"I think there were two people that came to complete the service. It took a couple of hours. They found the problem, they went out to get some parts, so it took two hours.They cleaned the area a little bit."

"No Service was provided
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"Professional in response, estimate, repair & Followup. I would trust using them again."

"The techs were very fast getting here , they were competent and very friendly. Explained my options and were not pushy. New water heater in place and working 4 hours later."

"The team did a great/wonderful job installing my new water heater!"