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"Five Star Service! Total Comfort Mechanical planned, designed, and installed a Mitsubishi Intelli-Heat system at our home in Melrose. They seamlessly combined our existing gas furnace and ducted system with an efficient Mitsubishi heat pump to create a hybrid heating and AC system. The team exceeded our expectations. They are honest, respectful, and always maintained a positive and professional attitude. They did everything they said they would do and even went above and beyond. The technicians are skilled and dedicated, often working long hours to ensure the job was done right. We were impressed by their commitment to keeping our work sites clean at the end of each day. The planning was meticulous, the communication was excellent, and the final delivery exceeded our expectations. We can confidently recommend Total Comfort Mechanical for any heating and air conditioning projects. Thank you, Wendell and team, for making our home more comfortable and efficient!"

"Good and responsible."

"My furnace needed to be replaced. I got a few bids and Matt RPM got the job. He was meticulous in his work! He reviewed with me what I needed to know. He left the area cleaner than he arrived and over time if I had a question he was quick to reply. I would hire him again in a minute!!"

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Very professional and efficient. Would definitely hire again "

"Our insurance company demanded without any prior notice that we immediately do a ton of work on the house -- removing vegetation on a garage roof, fixing cracks in the cement steps, replacing a baluster, etc. -- and that we do it immediately. Gerardo and his crew were fast, innovative, friendly and thoroughly efficient. We are continuing to use Gerardo for other things. We dropped the insurance company (Commerce). "

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"The technician/plumber didn't get the job done at all. He ended up breaking the shower valve and ended up placing a stopper on the line to prevent water leakage. In the process, he ended up taking 5-6 hours for a job that was finished by another plumbing company in 2-3 hours. It was a waste of my money as Village Home Services billed me $560, fixed nothing and broke the valve. Furthermore, their manager/owner asked me for another $2000 for them to come back and repair the damage they created. I got this job done for $800 from another plumbing company based out of Tyngsboro. I DO NOT RECOMMEND VILLAGE SERVICES. "

"Very well, Frank Fitch quickly diagnosed the problem and gave me a quote for repairs and expertly made the repairs. Re-establishing the proper pressure and making the boiler ready to go. Felt like I had expert service and a fair price."

"Definitely 5 Stars! Jack and Tim did a GREAT job! I would definitely recommend them for any ductwork."