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"Outstanding experience with Mid-Valley Chimney. Fast response to request for quote and chimney repair. In the process, they found some significant deficiencies and possible hazards which were then repaired in a follow-up call. Employees in the field and home office were polite and helpful making it a pleasure to do business with them."

"Jeremy did a great job cleaning our chimney. He was punctual, professional and thorough. I would recommend chimney works for chimney cleanings and inspections prior to purchasing a new home."

"Did not go to the top of the chimney and clean from that end.  Did not inspect the chimney, but gave me options for chimney repair which I found odd since he hadn't actually seen it from the top.
Prices quoted for exterior repair were higher than I had heard in the past from others.  One might think this would be because I had waited too long for repairs, but that couldn't be the case here because the serviceman did actually see the damage.
Contracted service was for chimney cleaning.  From what I can tell, that service was performed adequately.
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"I want my chimney torn down and rebuilt it does not need to be cleaned."

"Excellent experience from the start. The owner, Steve, took my initial call and took time to explain the entire process for cleaning the ducts. I have lived in my home for 16 years, I own pets and have never had this service before. Steve assured me that this service would make a difference in the hvac in my house. They scheduled me for a convenient date with a window for the service to start of about 2 hours. The day of the service, Jason and Lee called to let me know they were running early on their schedule and they were actually able to come to my house a little early.  They were professional and friendly. After a brief tour of the house to identify all the ducts and cold air returns and the furnace, they started right away. It was a rainy day, but they made sure not to track dirt or mud into the house and even wiped up the area around the door before they left. They took the time to explain all the process and made sure that everything was working properly before they left. The cost for the service was exactly as quoted. No hidden charges or surprises. The whole process took a couple of hours. Because Steve did such a good job explaining what was going to happen on the initial call, I felt totally prepared for the work.
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"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"Went great! Professional and detailed. Recommend highly"

"They told us we had a leak in the chimney and didn’t have to clean it so they refunded our money back. They were very honest."

"Wills Chimney Repair was great!! Jake came out to assess the damage to our chimney and gave us options to fix that weren't going to cost us 20k like other companies were stating. They completed the job in a day and half for under 5k and we couldn't be more satisfied with the finished product. Everyone on the crew seemed really nice and friendly and always introduced themselves when I came out to check on the progress. We will definitely be using them for future service when we convert from wood burning to gas. Highly recommend Wills Chimney for all your chimney and fireplace needs."

"I had my chimney cleaned/swept. The workers were on time and polite. It took about thirty minutes and they cleaned up before they left. They made suggestions on a new cap for the chimney and some waterproofing but they did not pressure me to buy any additional work. I made a joke to one of the workers about the Christmas lights still being up on the roof to my house. (It was mid January) While he was up on the roof cleaning the chimney he took down my Christmas lights, bundled them, and placed them next to my front door. I could not have asked for a better experience. This is the company you want to hire."