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"Excellent service and professionalism of service technician. I would offer the highest recommendation of this great company to anyone requiring any stove, fireplace and chimney sweeping service."

"I enjoy working with Jamie. He does a great job, and is clean and respectful in a messy business. I recently took a look at the cleanup on the roof while cleaning the gutters, and was impressed at how sparkly clean the chimneys were."

"Jamie came and-- - inspected the fireplace - pointed out several positive things about its condition - invited us to use his mirror and flashlight to peer up into the chimney - taught me to discern whether the damper is open or closed (I always found it difficult to determine this) - patiently walked me through the process of opening / closing the damper several times (I’d never done this before) - and pronounced our chimney free of dirt and pollutants. It didn’t need cleaning after all Jamie didn’t charged us a penny for his service call -- but we would have gladly paid for all the time and help he gave us. As he packed up his drop cloth and tools, we assured him he would be our chimney sweep the next time we needed service. He then gave us a special magnetized business card for the refrigerator. It had a dedicated place to write in today’s service date -- a small detail, yes, but such a practical one. Now I’ll always know when our last cleaning was! Thanks for all your professionalism, Jamie! That evening, my husband and I lit our first fire in over a year. It was so warming and comforting -- and we felt so sheepish for needlessly putting off having the fireplace inspected. -- In case you think Jamie is perfect, we discovered one detail he overlooked. He had not proofread his latest batch of business cards -- and his e-mail address was not correct. But having experienced his care in business, I’m betting he’s already called the printer and placed a corrected order."

"I was able to get an appointment for just a few days after I called. Hunter was on time, friendly and polite. In addition to cleaning our chimney he did some spot repairs on our roof. I will definitely be calling him again next time our chimney needs cleaning."

"Jim charged us for the visit because the pitch of our roof is very steep (it's a dangerous roof to climb). If work would have been done, he said we could apply half of that cost to the work. However, when Jim inspected the chimney from the roof and attic, he found an even bigger problem than we anticipated. He said there was a liner for our downstairs furnace -- but that the upstairs furnace was connected to the chimney with no liner and because of a metal plate at the top of the chimney around the liner had been completely blocked off, with nowhere for the furnace exhaust to escape. Obviously a very dangerous situation -- so we are so grateful he found it. He suggested that we contact the people responsible for this and insist they fix the problem. We can't thank Jim enough for finding this problem. We would definitely call him again for future services."

"Did a thorough inspection of my chimney and recommended the proper cleaning and maintenance items. Friendly team, highly competent and knowledgeable."

"DIY system is nice, but the monthly cost is not in line with other DIY systems. I would go with Ring or Simplysafe next time just because of the monthly cost. Overall the support is good, but that doesn't justify the monthly cost."

"They told us we had a leak in the chimney and didn’t have to clean it so they refunded our money back. They were very honest."

"Clinton cleaned the chimney and fireplace, repaired the damper, and restored the flashing. He was very careful and thorough with his work and was careful not to allow soot or dust to get on my carpet or furniture. He also cleaned up well outside."

"Derrick was so professional and so knowledgeable about installing our wood stove into our coal fireplace. We had been given a quote from a competitor several months prior that was $2500.00 more. Also, I found out that the way they would have installed it would have created serious problems in the future. Great company!!!! Thanks for installing our wood stove. It is working great!!!! Derricks Chimney Service is the only company I will use in the future or recommend."