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"We have been using A Clean Sweep for over 20 years and always received great service.  This time we scheduled online but had to wait a few weeks for an appointment because they are very busy at this time of year.  The day of the appointment, the technician called to notify that he was running a few minutes late, then showed up exactly when he said he would.  He was extremely professional, knowledgeable, and courteous.  He explained every step of the inspection and cleaning, and did a very thorough job.  He explained every observation that he made during the inspection and certified that our fireplace and flue were in good condition and safe to continue operating.
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"We are actually getting ready to use them again for a chimney inspection."

"Thank you Carolina Chimney, vent & Ladder Comp. for adding me to your schedule. At the time of my call no one had any time open for 2 month. Carolina Chimney said to me "we will take care if you even if we have to work on Sunday." I just want to say to all - if you are in need of cleaning and an inspection, this is the company you need to call."

"He let me know that the chimney didn't need to be cleaned and also let me know how much Chimney cap and insert would cost. He told me both fireplaces were working and ready to burn wood."

"Did a thorough inspection of my chimney and recommended the proper cleaning and maintenance items. Friendly team, highly competent and knowledgeable."

"Exceptional service. I've used their service since 2007 and will not hire anyone else. Dependable and always on-time."

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"They told us we had a leak in the chimney and didn’t have to clean it so they refunded our money back. They were very honest."

"They did a great job. They will be called again to repair some flashing on our roof near the chimney as the prior roofing company appears to have installed it improperly."

"This company was referred to me by another contractor. This was my 1st time using them. I called and set up an appt. easily. My plumber " Paul", called 30 mins before he arrived. He showed up on time and completed work in a timely fashion. He checked my shower and issues in all bathrooms and in the crawlspace. I appreciated him taking pics of all the problems and pics p repairs done. He was very knowledgeable and explained everything that needed to be done before work was done and then wrote up an estimate. I am in an older home and explained the type of pipes I had in other areas would need to be replaced eventually and is to send me a quote for this to be done later. No mess left behind. I am very pleased with this service and just texted my sister to call them for commode replacement. Thank you so much, Paul, for your professionalism, honesty, and kindness. I will use in the future."