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"My house, like thousands of others, was severely affected by the unheard of storms on August 9, 2025, in Wisconsin. We had 2 feet of sewer water destroy every part of our basement due to a sewage backup. It was devastating. With so many in the same situation, it was impossible to find a local team to take care of the waste water and we were unable to do it ourselves due to the toxicity. By some miracle, I was able to connect with Brian's company in Ohio. They arrived immediately and got to work. Brian put me at ease from the start with his knowledge, compassion and fairness in price. They worked long hours every day to make my home livable for me, my husband and two young kids. He handled my panic with understanding and explained his process every step of the way. His co- workers were every bit as hard- working and professional as him. They took care of every inch of our destruction and were a dream to work with. We will forever be grateful to them. "

"they were very professional and came back every couple of days to see how it was progressing."

"I can’t recommend DryMaxx Ohio enough! As a business owner in the Riverside/Dayton area, time is money—and when we had unexpected water damage at our facility, they were on-site the same day I called and immediately started the mitigation process. That kind of rapid response is rare, and it made all the difference. From start to finish, the experience was seamless. They handled everything with the insurance company on my behalf, which took a massive weight off my shoulders. On top of that, they brought in specialized teams for every phase of the project—water mitigation, demolition, flooring, construction, painting, and even post-project cleanup. Each crew was professional, efficient, and clearly knew their stuff. What really stood out to me was how responsive they were. Anytime I had a question or concern, someone got back to me within 30 minutes—no exceptions. That level of communication and accountability is rare these days. Honestly, it feels like there’s nothing they can’t do."

"Garrett was great to deal with, and got us done in a timely manner. Everything was explained well beforehand and they cleaned up well."

"Arrived on time. Very professional, knowledgeable and respectful of my property. He explained how he would remove the mold and what to do to prevent the mold from returning."

"It was great. Garrett is a great guy, very thorough and honest and understanding. His guys were fast and did a great job. I would highly recommend them. You want someone you feel you can trust to do work in your home. They are the company for you.."

"Project completed!"

"Quick to set up appointment, sent reminders via text and email. Gentleman showed up, cleaned ducts. Quick and efficient."

"DO NOT HIRE! Terrible. Regret. Anger. These are the best 3 words to describe Stanley Steemer. I just finished remodeling my entire home. Kitchen included. PLEASE NOTE: I do not, and no one lives in this house yet. We are not renting it out nor do we plan to. We were just about to move in once I finished all the remodeling. Also, I did not hire any third-party contractors, I did all the work myself. I decided, since I just finished major remodeling, it would be a good idea to have my air ducts cleaned, as we would soon be moving in with a newborn. I thought I was hiring the best and most professional company. Unfortunately, I wish I could rewind the clock and never have called Stanley Steemers. To finish the remodel I purchased all new appliances for my kitchen. I had just put them into place and removed the plastic protective covers prior to calling Stanley. I haven't even plugged them in yet! Again, no one lives in the home, and I just finished remodeling. This was the last step to being able to move in with my family. I called Stanley to finally finish my remodel and start moving in. Their technicians came on September 17 2021 to clean my air ducts. They wrapped up and headed out. I then walked around to check the air ducts and the job they did. That's when I noticed a large dent on the front of my refrigerator. My brand new refrigerator! That I just put into place and haven't even plugged in or taken the plastic from inside out yet! They lost control of their whip hose and the connection of their whip hose and air hose wacked into the front of my refrigerator. Which they state IS possible but their technicians are ‘adamant’ this didn’t happen. From where the impact happened there is a scratch that goes from the dent straight to the air duct next to the fridge. Like an arrow! After I noticed this I continued to check my home. And to top it off they didn't even finish cleaning all my air ducts. (The same ‘trustworthy’ techs that claim the damage didn’t happen) They forgot one. So $450 for a dented scratched BRAND NEW fridge and a job not complete. I was upset, to say the least. I am just now writing this complaint because I have been trying to work it out with Stanley. I first called them immediately after their technicians left. They filed the complaint, and then I was contacted by someone else. I submitted the photos of the damage and told them what happen. They told me their technicians denied the damage. Of course, they would! They didn't even finish the job they were hired to do, why would they be honest about that! I was not happy with their answer and requested their manager, who came to inspect the home and the damage. I presented all the evidence to them and they took it back to submit to their higher-ups. I was just now contacted by someone else at Stanley, on October 4, 2021, not a manager or anyone of importance, just a messenger to inform me that they do not believe they caused the damage and are denying it. They stated they do not use any equipment that could cause a dent like that. (but remember, they said it was POSSIBLE for the tech to lose control of their equipment and cause the damage, just unlikely) When I asked about the metal connection between their whip hose and air compressor hose I was pretty much ignored. I don't think they expected me to bring that up. More dishonesty! I was offered ‘$100’ to essentially buy my silence. I refused to be bought. To top it off, one of their managers in the midst of this month-long back and forth told me to call their Complaint Hotline…. Thanks."