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"It went perfectly. Randell was professional and my installers Walter and Eddy were the best. Would recommend company highly."

"I won't know until next week how it went so hopefully it will still be 5 stars. They will start on installation soon. So far they have been very responsive and professional. Thanks, Janice"

"Everything went great. Great customer service. Price was spot on. I would recommend anyone that needs home air conditioning service to give Grove and Sons a call!!!"

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After a beyond horrible experience with one of the Airport endorsed (shared) Van Services about a year and a half ago, I did not want to go with them again (or ever again for that matter!) and looked for an alternative on Angie's List.

Michael answered my phone call and arranged the trip for the following day confirming it by text message right away after I had send him details like my name, address and pick up time in the same way.

He himself showed up 5 minutes ahead of time in a big, clean car (with excellent AC on a above 90 degree humid day!), gave us all the time we needed to get ready, helped with stowing and unloading the luggage and gave us a very smooth ride to the airport.

Michael has been very well mannered, friendly and helpful to us and we are extremely happy with his service. 

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"I needed the splash guard replaced on my 2007 Honda Civic in a hurry because it was dragging on the ground. My boyfriend and I have been regular ABS Unlimited Auto Repair customers for about two years, so he called them on Columbus Day to see if they could squeeze me in. They said to come right in. When we went in, Tom took a look at it, called the Honda dealership and ordered the part. ABS had it installed by the afternoon. The service was great.
The extraordinary part came when I went to pick up the car. My bumper had become detached on the drivers side a few years ago when I was parked at the Metro. ABS professionally reattached the bumper at no charge...without even telling me! I continue to be delighted by their excellent service. Everyone on the staff is very friendly and helpful. Thank you ABS!!!


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"Great job by Jiffy. They had to pull a new water line under my townhouse slab foundation to replace the leaking poly water line. Pete Kristiansen, who is very knowledgeable and experienced, knew exactly what needed to be done. Plus it was a fair price. Highly recommend them."

"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"Not only are the people nice, Mel and everyone who worked on the project did a great job. My wood deck needed cleaned, wood replaced, and stained. I am extremely happy with the results, and I would recommend this company highly."

"Went great! They were prompt and quick and did not damage anything.  They also helped me securely guard fragile or expensive items to further reduce the chance of damage during the move. Would definitely use again.
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