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"Over the last few months Plumb Right helped me with a variety of issues: utility sink faucet replacement, Outside valve issue, gas water heater replacement, main line valve replacement, and an emergency refrigerator water line leak. On all occasions they were very responsive - especially with my emergency leak. Holly, who answers the phone, is always great to work with and gets the work scheduled. Thomas and Devon were the plumbers who handled my work. They explained the work, were professional in delivery, and did excellent work. Hopefully I won’t continue to have plumbing issues, but if I do, I feel confident calling Plumb Right."

"I called contractor to get estimates for needed plumbing. Arrived a few minutes late but I received a call prior to arrival that would be late. After arriving Chuck reviewed the options for fixing plugged sink and leak in pipes and gave me estimates for fixes. They were reasonable so I said he could go ahead with the work. He was able to do the work at the time so I did not have to reschedule appointment. One of the requirements was to remove a broken disposal and disconnect from disposal switch. While removing the switch plate cover he accidentally broke it. He called the office and another person delivered a new one for him to replace the broken cover. He completed the work and cleaned up work area. I was very satisfied with the work and Chuck was very helpful and professional.
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"Eric and John did plumbing work at my home a month ago, and I was happy to see their familiar faces arrive to replace our broken bathroom sink. I had purchased a replacement sink that was ready for installation. The cracked sink was removed and the new sink installed. Eric quoted the job before the work was done so I had no surprise costs upon completion. Because I had previously purchased Aquarius’ annual plumbing repair plan, I was able to save on the service fee and saved an additional 15% on the job. Once again, I was impressed with Eric and John’s professionalism and attention to detail. The replacement is installed better than the original had been by my previous plumbing company."

"Prompt reply to request, took care of the project (new water heater) at a competitive price with attention to detail. I was happy to use a local small business owner with pride of workmanship."

"First I would say setting the appointments was easy. I called on Monday, they had times available on Tuesday. It was very easy. In addition, I was sent an e-mail and called when each guy was on his way. The e-mail contained a picture of the repairman with a bio. I thought that was a great touch. The HVAC guy was great. He was on time, looked at what I was asking, quoted me a price ($120) and completed the work. It took him less than an hour. I thought the price was fair. I would rate the HVAC an A. The Plumber is really why they received an overall grade of a C. The Plumber was a very nice guy, there were no issues there. He arrived within the allotted time. He arrived and I showed him the dishwasher and disposal. Our dishwasher backs up from time to time where there is water sitting in the bottom of the dishwasher after the cycle is done. We explained it doesn't happen often. We also had concerns with garbage disposal. He explained this happens from time to time with all dishwashers and that the disposal was fine (he said it was a top of the line disposal so very quiet - we didn't install the disposal - was there when we bought the house). I then asked him to tighten down a loose shower/bathtub knob. He said he fixed it the best he could, it was still a little loose. Then, after the "work" was complete - he said it was $220. Thank goodness there was a $30 Angie's List coupon! I was shocked, I didn't really know what to say. He never quoted me a price before any "work" was done, he was there for maybe 40 minutes (half of which he was chatting). He basically did nothing to the dishwasher/disposal and he didn't even fully fix the bathtub/shower. Looking back I wish I would have objected more to the price, shame on me! I guess I was in disbelief about the price? I would recommend B & D for HVAC but definitely NOT for plumbing. They are incredibly expensive. FYI, the person that booked the appointment said there was a $50 service fee but that would be a credit for any work done. The repair person was supposed to give a quote before any work was done. I feel somewhat taken advantage of."

"Did a great job. Very pleasant. Came out the day I contacted them. Had new water heater installed and old one out around 2 hours. Little on the higher end cost wise maybe... But you get what you pay for and the technicians don't set the price."

"Job was done right and the plumber was professional and easy to work with"

"Leaking at main water valve. Add second valve. Did a great job."

"Main water valve was leaking on a Monday morning. Harrison came right over and fixed it. Very reasonable price, excellent service."

"Randy Lane has skilled plumbers and a well-organized office staff. The plumber arrived at the pre-arranged day & time and fixed the two sinks. The plumber looked at the corroded sections of pipe that I pointed out and stated that his opinion was that replacing those would not significantly increase water pressure in the house. I appreciate the honest opinion.
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