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"Enoch helped us get money from our utility company to help with the purchase of central HVAC system."

"They first brought in and attempted to install the wrong (lower level) model but the job boss caught it and they brought in the correct one. Then they couldn't get the thermostat to work but came back the next day and got it working. The next week the thermostat read 3 degrees higher than the set temp, next day it was a 4 degree difference, next day the screen went blank. They came out within an hour and fixed it but didn't seem to know what was wrong. Seems like the problem is with the American Standard product though. Cuccos was quick to fix the problems and very polite and clean. But also, the Angie's List page says they give a 10% discount to seniors and I didn't get that - when I asked, instead the owner offered 5 years free maintenance."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Great price and installation. Installed 2 systems in 1 day for less than others bid for 1 system!! Very happy with Enoch. In fact, I already referred them to a friend!"

"Excellent service and installation. Although I got a slightly lower cost estimate from a local competitor, RAS was used because they have provided excellent replacement and repair services over the years."

"The technicians were very professional and helpfull. They explained the process and made recommendation to help me keep my air conditioning unit work properly."

"I used to do A/C work back in the early '80s so, I can recognize when someone is or isn't doing a good job. I got three separate quotes to have an existing central heat and air conditioning system, for the downstairs, replaced. Ronnie, from Expert Air, was the only one who actually surveyed the house to see exactly what size unit was really needed. As it turned out, the existing unit was the proper size but, it never hurts to check. I will never complain that someone was "too thorough". Expert Air was not the least expensive but; their written guarantee was worth the difference. The installers showed up on time and were very professional. The first thing they did was to lay down a protective plastic down on the floor where they would have to walk. They removed the old unit in the attic first. Then, they installed the new furnace and evaporator coil, including a new plenum and condensate drain pan. Then, they installed the new condensing unit outside. After connecting the refrigerant lines, they pulled a vacuum to ensure there was no moisture in the lines and to also ensure there was no leak in the lines. A lot of companies skip this step. They even replaced the thermostat. Then, they started up the unit adjusted the charge and checked the entire system again. When they were done, they did a very thorough job cleaning up all the bits and pieces of the old system. I only found two small pieces of tape and a little piece of plastic. In my opinion, that is excellent. The new furnace was set up for natural gas, which is the standard, so we needed a conversion kit to use propane. We knew this in advance and, we also knew that this would not be installed on the same day but, the weather was just about what I consider to be “perfect”. Two days later, the owner, Keith, came out to personally install that kit. He seems like a very nice guy. He said that the temperature was supposed to drop over the weekend and, he wanted to make sure that our heat was working before that happened. He even checked the A/C for the upstairs and added some Freon at no charge. I might get a couple more years out of that unit but, when it comes time to replace it, Expert Air will be my first call."

"AMAZING work and hands down the best. Called Jeremiah and he was there quick. Repair unit a few times and hopefully getting ready to install a whole new unit."

"I cannot remember having a better customer service experience with quality workmanship and products. Green Leaf Air installed a high quality air conditioning and heating system (Trane), including ductwork and plenum, at a very reasonable price. The whole installation process went very smooth as the on site technician was highly qualified in all matters of ac/heating installation and tailored the install to address issues with air distribution and cooling in my house. His assistant was a perfectionist. The system functions in a superior fashion and my home is cooled wonderfully during these hot summer days! And they offer financing! 10 stars!"

We are a family owned and operated business. We are dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems as well as heating and furnace systems. We take pride in the quality of our work, our commitment to outstanding results and offer financing as low as $80 a month. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.\n