Get matched with top water heater repair or service pros in Dexter, MI

"Reliable service and friendly staff"

"Donald was amazing. They showed up early, did the inspection, explained to me in detail of the job and the reason for the trouble. Fixed it quickly. And I think the price was very fair. It was. 50 gallon water heater replacement. Would highly recommend them."

"Beauchamp replaced my water heater before it ruined my basement. The process was quick, easy, and professional."

Benjamin Franklin Plumbing of Ann Arbor is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. \n

"They fit me into the schedule on a day that was really booked up during the cold snap, and were there in a couple of hours, and had me fixed inside of 60 minutes. Great service experience end to end."

"Ac not working and thought it was compressor so found a company that would come out on Sunday. Spoke with tech and he was knowledgable and gave me a good deal of info. The after hours charge was high at $140.00 but it is a hot Sunday so the fee is what I expected maybe a bit more but they were one of few who would come out for an emergency. Ok perhaps no ac is no emergency but still. Lol Tech diagnosed the problem and it was a bad capacitor and he added freon but just a bit. Part cost was $215.00 or so and I researched the part and it only costs $40.00 new but I have zero experience with hvac and I am paying for their expertise plus they had the part etc. it costs what it costs and if you know about these things then yea it would be much less but it is less than a whole new system. I would call them again and there seems to be a wide variety of opinions on internet about that cost but they are a big company and I am paying for their expertise just like my clients pay for mine.
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"The work was done competently and professionally, with full explanation of the scope and cost of the project. The service person carried with him an inventory of faucet replacement options, eliminating delay between diagnosis of the problem and completion of the work to fix it. High cost was a bit of a surprise, but the job was completed in a timely way, with complete customer satisfaction."

"We called them on Monday morning and they worked us in to get it done the same day.  They installed the hot water heater in a timely manner, and did a great job.  Very professional and helpful!  Would definitely use again."

"Was a customer for several years and took advantage of the maintenance program they offered. I had a fair amount of work done and they were always prompt and efficient, though quite pricey. One minor issue with a repair was addressed without delay. When they were last out (2016), I was told the maintenance contracts were being revised. I requested that info be sent when available, but never received anything. I have since contacted them by leaving a phone message and have also sent two requests via their website. I have never received a response. While scheduling service was never an issue, this lack of contact is why I gave an 'D' on responsiveness."

"Wonderful. They were great, Would recommend them to everyone we know who is looking to replace their heating or cooling units. Very grateful for their prompt response and service. Thank you,"