Get matched with top water main install, replace or repairers in Dover Afb, DE

"I looked requested quotes from several plumbers to have our water heater replaced with a new tankless water heater. One of the companies just gave a quote for a after having me take photos of the existing water heater, and the quote was for simply a replacement, not what I wanted. Another company came out after several days and said it would be awhile before they could do it because they were so busy. This was two weeks ago. Still no quote. Jon from Delaware Plumbing Professionals was out the morning after the day we called and after looking at what we had, gave us a quote right then. We waited a bit for the other quotes, and decided to go with Delaware Plumbing Professionals. Jon and his apprentice, Nick, were here as scheduled and got the job done. The installation took quite a while, but is very nicely done. They covered the floor and were careful to not make a mess. Now I have lots of hot water. Once the installation was done, Jon showed me where all the shutoff valves and controls for the water heater were. I'm very happy with the job they did. I've used this company before for a faucet replacement on an Angie's List deal and was happy with it as well. It was one reason why I decided to go with them again. I really like that just before they arrive, you get both an email and a text message telling you they are on the way, and both include a photo of the person coming, so you know who to expect and are comfortable letting them in the door. It's just an added safety measure that adds to my satisfaction."

"I called Done Right Today to repair a main water line after noticing that my front lawn was saturated with water. Within an hour they responded out and inspected my lawn and gave me a quote. They took the time to guide me through the process step by step, They were professional and took care of my home. Will definitely use them again and recommend them to anyone looking for a plumbing contractor."

"They demonstrated excellence in understanding the need, responsiveness, communicating every action to be taken ahead of time, calculating a fair estimate, explaining options for replacement, timeliness, and exceeding all expectations. Our technician, Zach Womer was outstanding in diagnosing the issues with my water heater, recommending replacements by listing the strengths and limitations of each choice, explaining the installation, confirming the availability of the replacement, estimating installation timing accurately, completing the job thoroughly and neatly, and most of all always staying in touch including after the services were provided. Poseidon and Zach are outstanding and deserving of customers' confidence."

"I couldnâ t have hoped for a better experience from the technician, Michael who explained the process to the technicians installing my new main water line. I would have never thought anything had been done to my property. Iâ ve been a General Contractor for 40+ years and I would recommend to anyone."

"First, can I just comment on how professional Mr. Rooter was from the very first phone call to schedule service. Since it wasn't an emergency, they had me choose from selected "2 hour windows" where they were committed to arriving. They sent a text with a photo of my expected tech (what a great feature so you know for sure who is coming to your house, especially these days), and emails as reminders. Plus the tech (Zach) called when he was ready to come and asked me if the time was still ok with me. How convenient! He put little booties over his shoes each time he entered my home. He was clean in appearance and personable from the start. Truly very friendly and I felt comfortable having him in my home. Zach has 15+ years experience according to the little bio Mr. Rooter sent me ahead of time, and it shows. Jacob, his trainee with a few years experience, was on his way to becoming independent very soon. Just needing to learn the Mr. Rooter ropes. I wanted a kitchen sink sprayer installed. Love those handy things but never had one because for some reason my dishwasher's aerator was located in that same spot. Zach explained to me how things have changed over the years, showed me how the sprayer and hose would connect under my sink so that nothing would back up, and all in a manner that I actually understood! Then he and Jacob worked together very quickly to get my sprayer installed and and working. Who knew such a small thing could bring so much joy. While he was there, Zach asked if he could inspect my plumbing or if I had any other concerns. I mentioned my toilet made bubbling sounds for quite awhile. He said he would take a look. I thought maybe something was caught in the line. He inspected with a camera but told me he doubted that was the case as usually if there was an air pocket or something with the sewer, I would also hear bubbling in my shower and sink in the same bathroom, which I never have. After camera inspection was complete and nothing was in the line, and since my toilet was 22 years old, he suggested a new one might be in order since I didn't like plunging it. He told me he could install it at that time if I wanted it since it was in the window of time allotted for me and he didn't have another call to attend to right away, or he could come back at another convenient time, whichever I chose. (There is some sort of good discount to have work done in the same day, so that was a plus!) Well, he and Jacob had 2 styles (round or oval) of Kohler toilets to choose from on his truck, high efficiency (half-flush and full-flush) with "quiet-close" toilet seats included to boot. Those seats are awesome when you have kids who just slam everything down, ha. I think they had that toilet done within an hour from start to finish! BTW, this was written by the woman of the house, but Zach willingly spoke to my husband over the phone about the toilet while he was here, so I didn't feel any pressure to make a decision on my own. So now I am scheduling a time for Mr. Rooter to come and install a sink basin in my garage for dirty clean up jobs. Zach was able to figure out how everything would connect from my basement and inside bathroom to my garage. He also said he would do a full sewer inspection with his camera when that happens. Can't wait....really. They are knowledgeable, professional, respectable, and very nice too!"

"This review is solely about the installation portion of the Puronics Water Treatment System since it was just installed today. The install team arrived on time, ready to go to work. The location of my main water line was tricky to get to, but they found a great solution to tap into the line via a drop-ceiling access point. They located the Hydronex Water Conditioning Cylinder and Salt Backflush Container exactly where I wanted it. Their work was clean, tight, and very professional. The RO system was backordered, so they explained that they will return within the week to install that portion of the project. They prepped for the RO install by drilling and installing the faucet in my granite countertop. After the install, they explained the whole system to my wife and I and we were up and running with conditioned water. I can't say enough about my experience with Chuck on the initial phone call, Miles who provided the water testing and sold me the system, and Ryan who installed the system. So far, I can't envision any issues that might arise with Orbit Water Solutions since they have provided outstanding service to this point!"

"The servicemen were knowledgeable and professional and did an excellent job with removal of the old water heater, picking up the new water heater and expansion tank at Home Depot and installing it promptly."

"As the job was unfolding, it was discovered the main water line crossed over the sewer line. Thus, the water line had to come out so the sewer could be accessed. The water line was about 4 ft in the ground and the sewer line was about 4 plus feet under it. The price includes replacing both lines. $5,500 for the sewer and $1,400 for the water. The camera video was included in the sewer line price."

"Rightway Waterproofing is the company you want to come and waterproof your basement. I had initially set up a job looking for pros through Angie's List. I was contacted by Rightway Waterproofing via phone and email but did not respond as life happens. Well it rained really heavy again in August and I had more water in the basement. I reached out to them on a Friday and Albert contacted me immediately. They were able to come out on Monday to look at my property. Jake was thorough and friendly. He let me know what he thought we needed, explained everything thoroughly and gave us a quote which was completely reasonable. We accepted the bid and work was to commence on Thurs as they had an opening. Work was completed in one day. The area was kept pristine and they did an amazing job. The crew was courteous to my family. I could not recommend them more. I hope to have them out again at some point to finish my basement area as well. Try to keep in mind that during the season of covid many families are looking for ways to make more space in their homes or to have to home projects done. If you are waiting for work to be done just know that it is worth it! Thanks Rightway!!!"

"Dannie came to our home in August and gave us a verbal estimate on the job; he never gave us a written estimate which I believe could have prevented the misunderstanding about what the price included. He was not able to start the job in a timely fashion because he was involved in another job and the homeowner kept adding projects which kept pushing our job back. When Dannie started the job, he re-laminated our kitchen countertop and he did an EXCELLENT job! He also installed a new stainless steel kitchen sink which turned out to be the wrong one which had been shipped by the supplier (not his fault). This complicated the whole project and ended up increasing the price...again not his fault. Dannie was pleasant and stood behind his work but I felt that he needed to be more detail oriented. I had to call his attention to several things for him to resolve them.
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