Get matched with top central a/c service or repairers in Dunkirk, MD

"I was referred to Grove by a family member after receiving estimates from two other companies. Garrett Grove arrived on time to provide an estimate. He was efficient, knowledgeable and unlike the other two companies, did not waste my time with a bunch of useless chatter. After reviewing my system, he was able to write up and print out an estimate on the spot. He went over the warranty and explained what all was included in the installation price. This process took approximately one hour. I went with the high efficiency system which vented to the outside of the house rather than up the chimney. After showing me what the outside venting would look like, I was not pleased with the appearance of the vents so Garrett showed me an alternative. Unlike the other sales people, Garrett was able to show me brochures with pictures and information of exactly what I was buying and online images so I knew precisely what I was getting. A down payment was made and a date established for installation. The team arrived on time and went about their job with little disruption to my household. I was kept informed of the progress and was told when I would lose water and/or heat while the installation was performed. I was consulted along the way as to where I wanted various pipes vented to the outside. The job took two days to complete. When the men were finished, they cleaned up the work site and showed me various points about the system, set up the thermostat and explained how it worked. While Grove's system was certainly not the least expensive, I am confident that I received a quality system and installation, and anticipate that I will continue to receive quality service in the future."

"He delivered excellent service by promptly identifying the issue, sourcing the required part, and fully repairing the heating unit in a remarkably short time."

"By far the most professional and customer friendly company I found after an exhaustive search to replace a single zone high wall ductless system. They responded without delay and were able to perform the work the next day. The Service representative who did the survey for a quote (Nick) was very knowledgeable, understood what I was looking for and provided a quote accordingly. I felt he was looking after my best interests instead of selling me something I did not need or want. The installation team (Dara and Charlie) were on time, customer friendly and did excellent work. I am now a big fan of this company due to their excellent customer interaction and quality work. Job well done."

"

we had a leak problem and the tech came and looked over our equipment, fixed the problem and left. It cost us nothing and we have had their home heating service contracts for over 20 years.  They have NEVER ONCE not shown up or not helped and in the two furnace emergencies we had--they were here with in 1hr. 

We are very happy.

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"The repairman was professional, courteous, efficient, and friendly. We called for emergency help as the heater failed to come on, on a cold Sunday. He arrived within an hour. He quickly identified and repaired the issue. I recommend their service to all."

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"Kenneth Wilson with K and K Industrials responded to my service request promptly, easily diagnosed the issue, and completed the repair quickly. I would definitely hire him again for appliance repairs."

"It can be difficult to find skilled home repair professionals that are also considerate and accommodating. This is the second great experience that I've had with JDL HVAC Services and I plan to keep using them for my HVAC needs."

"Service repairman was courtesy, and knowledgeable."

"Very customer service oriented, very knowledgeable, went beyond and above compared to other plumbers he had spoken with."