Get matched with top sewer main install, replace or repairers in Dunstable, MA

"Very professional,on time and kept me informed.Did a great job, looks great!"

"Hired 128 plumbing today to replace a shower and tub faucet. Technician (Stephen L) arrived, and we discussed what needed to be done. Stephen got rite to work and got all the repairs done in a timely fashion. He was friendly, efficient and took the time to answer all my questions on the repairs that I had. Good technician. This was my first time with this company, but I would probably hire them again for their efficiency and timeliness. thank you."

"It is unfair to be charged such an excessive amount for a very basic service that required minimal time and effort. The technician spent Not even 30 minutes "

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

"Good job done."

"Badly. 2 different techs came out. We paid for a Premium service and within hours of that tech coming out, our burner stopped working completely. Mind you there is a snowstorm. They sent out a new technician and he saw nothing wrong with the system at all. He said we had no oil. He said there was no footprints even going to my intake on the side of my house. It had snowed 2 times since oil was delivered, so that makes no sense. The tech was absolutely sure we had no oil. 3 days since the first visit now and we had oil delivered and the tank filled completely. Only 150 gallons went into my 250 gallon tank. So that's wrong. And I look at the front of my furnace and now see a slow drip from the front underneath the box on the front of the furnace. First tech recommended i replace the electrodes but said it didnt need it. Second tech didnt even mention that and said our system was good. Now, I will have to contact Angi for support and my insurance company. TERRIBLE TERRIBLE TERRIBLE"

"We had the need to renovate/remodel our Master Bathroom, 1st floor bathroom, and our kitchen. We started interviewing prospective contractors, which in its own is a challenging experience. Some people acted like they wanted the job, others postponed appointments or cancelled all together. Bob Ayotte came to our home, sat down with my wife and I and listened to what we wanted, or at least what we thought we wanted at that point. He offered some ideas and concepts, but deferred to our vision. He took the time to visit each room, the spaces below them, the spaces above them, the wiring, the plumbing, the ventilation, etc. with an attention to detail. He asked lots of questions, took in my answers and my wife’s answers, which at times opened our eyes because our answers didn’t always match. There was never a sales approach, just a consultative approach. By the time he left, I said to my wife, “If his price is in the ballpark, and his communication and follow up on the proposal is professional, we have found our contractor.” Indeed, the price was in the right range, and the communication and follow up could not have been more professional. Bob delivered everything when he said that he would. He took the time to walk us through the proposal and answer a great number of questions. We came to agreement and decided to move forward. My experience with people who own their own companies is that I run into many people who are either “artists”: people who gifted in their craft who fail at running the business aspect including communication, or “business people” who are great at running the business, but fail at the art of their craft. Bob was so good at the business aspect, that I legitimately worried about his ability to deliver on the art. If you share that concern, or my view on artists vs business people, let me assure you that Bob is both. We tackled the master bath first, as a separate project. Everything went exactly according to schedule. We met with Bob’s tile subcontractor, Brian at Nashua Tile Center. We picked out what we wanted, and awaited his estimate. My wife chose some very nice tile, and we ended up $900 over our expected budget…$900 over Bob’s original estimate. Over the course of the remainder of the projects, this would be the only cost over-run which was not due to us adding some new scope of work, like deciding on a bench for the shower, or for a glass shower door instead of the original shower curtain concept. We more than made up for that budget over-run in credits that came back to us in other areas, including being under budget on tile for our kitchen and 1st floor bath (which of course, allowed us to add more scope to the job anyhow). All in all, aside for things that we CHOSE to add to the project, we were roughly $200 over budget for all three rooms: Master Bath, 1st Floor Bath, and Kitchen combined! The Master Bath Project from start to end took 4 weeks, just as Bob had outlined for us. It was delivered on time, and within budget. Further, his sub-contractors for tile, electrical, plumbing, plaster, painting and floor refinishing treated our home with great respect throughout the process, always taking time to prepare the area for work, protect our floors, take precautions to control dirt and dust, and to clean up every day when the work was done. Bob’s crew of himself, Mike, and Austin were friendly, knowledgeable, and hard working. I worked from home throughout the entire project, so I saw first-hand how they went about their business each day. The finished product, our Master Bath, is amazing. Friends who have seen it say that it looks like something they would find in a spa. The work was fantastic. All permits and inspections were handled by Bob and team, and they were flawless. We were excited to move on to the kitchen and first floor bath. A friend of mine had helped me with my kitchen cabinets, so they were supplied independently. Everything else went according to plan. As I stated above, the same crew from Ayotte Home Improvements, and the same sub-contractors came in, treated my home and my family with great respect, and delivered the job on budget, and on time. Bob went out of his way on several occasions to help me out with items that came up where he could either save me some money on something, save me time on something, or just help me to move a fridge, or remove a fridge, just a bunch of items that he really didn’t have to do, but he did because I believe he is just genuinely a nice guy who wants happy customers and successful projects. Toward the end of the kitchen and bath project, it became evident that we would be foolish to not extend our new colors and woodwork into our dining room and living room. Bob just rolled with the changes, managed his sub-contractors and adjusted accordingly as we added scope (and cost). He was incredibly patient with us. Throughout the entire process, the professionalism and communication never waned. Bob and I exchanged emails and text messages on a regular basis. The artist and the business person never conflicted. The project plan was accurate each week. The payments and dollars owed were always correct. This project went so well, we have Bob and his team back to add a two car garage and mud room now."

"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"