Get matched with top water heater repair or service pros in Durham, NC

"Peter and RJ worked efficiently right from the start. They removed the old tankless water heater and mounted the new one. Then, modified and replaced the old gas and water pipes and fittings as necessary to connect the new unit. They were in and out in about 4hrs with no major issues. They did have one minor issue with the outdoor exhaust housing not fitting but performed a work-around to insure the unit would work properly while waiting for the replacement part to come in. When it arrived, roughly a week later, Peter came right out and installed the hood. The technicians were a good team, polite and personable and I was pleased with the finished installation."

"I felt extremely cared for by the whole company. They were clear with what they were able to do, what the problems were, etc.. I was given an extreme amount of attention and I was so impressed with the work that I ended up going ahead and having them replace my hot water heater because I could trust that it was going to be done right."

"My prior water heater, a 50-gallon tank, started leaking after 15 years. I called Streamline to confirm that it needed replacement, and to replace it. I was considering a tankless water heater already, and the first tech walked me through the pros and cons, then wrote up an estimate. Two additional techs came the next day to install the heater and the necessary gas and power lines. The only issue I had was that one of the newly installed gas fittings leaked gas into the basement. I shut off the supply valve and called Streamline, and they came out within half an hour to fix it at their expense. Mistakes happen, and I was impressed with how professionally they corrected that one."

"Chris Cash and his assistant Hunter replaced my underground water service line on 10/27/25. Both were a pleasure to work with and I wouldn’t hesitate to recommend them both for all of your plumbing needs. Chris knows how to take care of his customers and exceeded my expectations again & again!"

"Very professional, explained things as they went along, even came back in two days to help me re-light the pilot light on my new gas water heater so I would know what to do."

"Jonathan was very knowledgeable and was able to troubleshoot a very awkward water heater installation. He was pleasant, tidy, and thorough."

"Very fast! Knowledgeable and took care of our not up to code water heater! Really good experience would call them again for our future plumbing or water problems!"

"I was having issues with my gas hot water heater not staying lit. Josh worked hard on the problem all day and tried a number of parts. Unfortunately none of the parts he had worked, calling the manufacturer of my hot water heater he was able to track down the correct part. He was not able to finish the repair that day due to the part being ordered. I was kept up to date by Michelle and she called everyday to update me on the status of the part. Once the part came in Josh came back and installed the new part along with cleaning up the burner and vents. He was able to get it lit and stuck around to make sure it stayed on. He let me know how to keep the area clean so it would stay lit. I just felt like this was great customer service and would call JD Service again for any plumbing or heating issues."

"Outstanding Service from Modern Plumbing LLC! I had an excellent experience with Modern Plumbing LLC when they installed my new water heater. From start to finish, the service was professional, efficient, and stress-free. The plumber arrived on time, clearly explained my options, and walked me through the entire installation process so I knew exactly what to expect. The installation was done quickly and cleanly, with great attention to detail. Everything works perfectly, and I can already tell the quality of work is top-notch. It’s rare to find a plumbing company that combines expertise, honesty, and great customer service, but Modern Plumbing LLC absolutely delivers. I highly recommend them to anyone needing reliable plumbing or water heater installation—you won’t be disappointed!"

"Frank Alexander is one of the best HVAC service people we have ever used. Our upstairs unit had been limping along for a couple of years, and he knew that we didn't have the funds to replace it right now so he has come out every May or June and serviced each unit and added Freon to the upstairs unit.
Frank was on time, personable, professional, and quick. He tells us exactly what is needed and gives us a couple of options so we can pick what we can afford. We trust Frank's assessment of the situation every time and appreciate that he gives us more than one option so we can make the best decision for our situation.
"