Get matched with top water heater repair or service pros in Durham, NC

"The service was perfect and wonderful."

"My prior water heater, a 50-gallon tank, started leaking after 15 years. I called Streamline to confirm that it needed replacement, and to replace it. I was considering a tankless water heater already, and the first tech walked me through the pros and cons, then wrote up an estimate. Two additional techs came the next day to install the heater and the necessary gas and power lines. The only issue I had was that one of the newly installed gas fittings leaked gas into the basement. I shut off the supply valve and called Streamline, and they came out within half an hour to fix it at their expense. Mistakes happen, and I was impressed with how professionally they corrected that one."

"THe service went fine and the tech was professional. I paid more than I should have for the service. That is on me. I cannot recommend the vendor as a result of their pricing."

"Very professional, explained things as they went along, even came back in two days to help me re-light the pilot light on my new gas water heater so I would know what to do."

"Everyone was really great, they gave me a quote and were out the next day to replace my hot water heater The guys were the best and it didn’t take long, would highly recommend"

"Thermo Direct replaced our HVAC system. They did a great job and we couldn't be happier. We'd definitely recommend them!"

"Frank Alexander is one of the best HVAC service people we have ever used. Our upstairs unit had been limping along for a couple of years, and he knew that we didn't have the funds to replace it right now so he has come out every May or June and serviced each unit and added Freon to the upstairs unit.
Frank was on time, personable, professional, and quick. He tells us exactly what is needed and gives us a couple of options so we can pick what we can afford. We trust Frank's assessment of the situation every time and appreciate that he gives us more than one option so we can make the best decision for our situation.
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"They gave great advice on where to install the new tankless water heater and worked hard to get it completed. Would highly recommend the contractor."

"I called in the morning and Chris came out in the afternoon, when I was available. He explained and showed me what the problem was. He didn't have a new water heater on his truck so Tim came about 45 mins. to bring one. Installation was fast and Chris was very professional. They will be the first ones I call if I have any other issues."

"I was told a quote included the replacement of a part, but when I received the quote the service was only for cleaning of the part...same price. Had to call multiple times to discuss."