Get matched with top fire or smoke damage recovery pros in East Berlin, PA

"I was very concerned about a repair/restoration issue in my basement. Travis was kind enough to take the time to explain the whole repair process. He was knowledgeable, courteous, and skilled in bringing a resolution to the problem. i am very satisfied with the end result of his work. I will definitely recommend him and his associate's services to others."

We are a locally owned and operated company that values honesty, integrity and treats your home as if it were our own. We offer a variety of General Contractor home improvement services that are customizable to each individual project. We specialize in Fire, Water, Storm or anything pertaining to insurance work. We also offer work like, additions and remodels, but also offer a wide range of expertise for a variety of other projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!\n\n

"Ryan O' Leary came to assess my home for water damage after a small flood. He was quick to respond, and able to squeeze me in for an assessment the same day. He was very personable and knowledgeable. He did a thorough inspection of my home and gave an honest review of what needed to be fixed. I highly recommend Restoration 1."

"I express my gratitude to Bill and his staff at Flood Crew LLC enough! A month before I sold my home they cleaned the carpets; 2 days before closing I called Bill back due to water damage to the home. Bill was onsite mitigating the water damage within 40 minutes of my call to him. They were quick and professional with their water mitigation efforts and were also GREAT with managing the repair/renovation work. He went above and beyond due to my unique situation with the home sale. Thanks Bill for your calm, kind and professional manner. I hope I never have water damage again as it is devastating BUT if I did I would use Flood Crew again in a second.... and will certainly refer them to others!"

"The work was messy but The crew was very hard working. The jackhammer hit a pipe under our sink. They came back to fix that. While the amount of water was drastically reduced in our basement, I will never feel secure enough to finish it. They have returned 4-5 times to troubleshoot the problem because their service has a lifetime guarantee. The last time they came (2 years after original job) they added another sump pump and redug one of the ditches. It seems to have helped but I still see a very small amount of water seeping through a few cracks in the floor. With two small kids in the house, it's exhausting to keep having service people in and out of your house. I'm not happy it took so many visits, but I think overall that they were fairly quick in responding to my calls and getting out to our house."

"It turned into a huge waste of time. The tech took the samples and submitted them to the lab, which apparently "lost" them, which I didn't find out about until after the expected time to receive the report had past, thus ruining the timeline that had been put together to deal with the situation (this was for a home that was about to list for sale, and I needed to know asap whether it could list or needed to be held back for remediation). To their credit, they ended up not charging me for the sample-taking (as I did not receive any results), and they were not able to revisit the property on a schedule that was quick enough to suit my needs. The other frustrating part was that they made very dire-sounding comments about the property, which were totally unfounded. The problem at the property was trivial (this was verified by subsequent testing), and no actual on-going problem existed and there was no need for destructive inspection or major renovation. And yet the tech had essentially said, "well, we can demo the bathroom", i.e. suggesting that spending $3k-5k was what I should do, and would need to do. It felt like it was an attempt to coerce me into a major expense unnecessarily."

basement water proofing, install pressure release systems, sump pumps, battery back up systems, drain systems, yard drain systems. Family owned business since 1985

"We had a pipe break in our second floor bathroom. We were able to stop the leak the morning after the leak happened, and we called our insurance, and they told to call S I restoration. They sent out a crew of 4 or 5 people, tore out the carpet, and set up fans that eventually dried everything out. We started to notice that it was a while before anyone from SI restoration would come in and actually start the restoration. The demolition crew was very prompt, but not the restoration crew. When they finally would come out, they would only work for 2-3 hours and then they would disappear. The work they did was very good. The bad news is that they would send out workers and there would be very inexperienced supervisors of the workers that would come out. When the supervision is bad, the workers don't seem to work all that hard. We complained to our insurance agent because we hired them upon his recommendation, he was disappointed in them. We tried to talk to the owners, but they were out of town, and the people that they sent were so inexperienced, it was nearly impossible to work with them. We simply wanted to get the work done. My husband complained to the company and things improved from there. From there, the work started to pick up. One thing that really upset me was that they turned in hours into the insurance company that both myself, and the inexperienced supervisor knew wasn't accurate. The good news again, is that once they finally completed the job, was that it was a very good job. The bad news was that it was very poorly managed."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"This is an UPDATED REVIEW. My original review was posted on 10/16/2020 with a F rating. After that, the company got in contact with my wife and I to offer the opportunity to correct our previous bad experience, they even offered a 10% discount off of the original price quoted. We accepted, made payment and services was performed on 11/19/2020. Christian and James both showed up, James personally apologized for the prior hiccups and assured we’d be satisfied. The Mold Remediation was done on 11/19 and Christian returned the next morning for some additional stain removal. We are satisfied with the service given and are even looking to rehire them to some work they recommended."