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"HVAC Duct Cleaning & Dryer Vent Cleaning"

"Last April I purchased a brand new condominium. There was quite a bit of construction dust as well as some construction debris in the air ducts once the building was completed. I finally decided to hire Dustbusters Duct Cleaning this month to clean them out. The dryer vent was also cleaned and the central AC coil was inspected. Jeremy was the technician who performed the job. He was punctual, polite and courteous, and very knowledgeable. Jeremy explained the entire process to me and showed me before and after pictures of the air ducts. I have noticed that the air flow from my heating system seems stronger now which indicates to me that cleaning the air ducts has improved the efficiency of my heating system. I would definitely hire this company again. Cheryl B."

"I chose them because they had the highest number ( and score) of reviews, but after the service was provided I believe those reviews were fabricated. I am a new home owner and decided to try your services. I did not know much about duct or vent cleaning but after what I saw yesterday I decided to do some research online and that is when I realized I did not receive the services I thought I was paying for. Only 1 technician came with a small shop vacuum and a brush, and he was not able to do most of the work because. 1. We had Fibreglass ducts and he said his equipment was not suitable to clean this type of duct and that it would damage it. So he only "vacuumed" the area that his arms could get to, and did not examine the vent for damage or recommend any way to clean or fix the fiberglass. 2. He did not want to take the vent covers off the ceiling because he said he did not want to damage the sheetrock, so I'm not sure how he cleaned them. I think he only sprayed air into and around the vent 3. He didn't have any air filters with him, so I had to go out and try to buy them. They did not have the size I needed so I spent 1 hr driving around looking for them and could not see what he was doing at home. 4. They did not seal any of the vents nor did they have a negative pressure machine. He did not hook up to the main vent and told me he accessed it with a brush through an intake, which means that they did not fully take out all the dust from the main feeder. At first I was ok with his explanation, fine but then after doing research I realized that all he did was stick a brush in the room vent but did not seal the whole system, nor did he take off and clean the main duct. 5. He said he cleaned the dryer vent from Inside and Outside but I did not see any signs of him going outside as it was raining and he would have had to get the machine wet. 6. He had no other equipment other than a shop vacuum with a 4 inch hose. I'm not sure how deep he was able to get with that into the dryer vent. I really feel as if the work performed was not done correctly, and my ignorance was partly to blame. This company certainly did not have the right equipment to do the job and they didn't even use the correct procedure to seal the system to create a vacuum. This was definitely more of a $300 dollar job at most and not $600 dollars like they charged me."

"Stephen called me right away on the day I submitted an email through Angie's List and came over that day for an estimate.  He did the job two days later. I was a little worried that he would have trouble getting the treadmill down from the second floor, but he did so with ease, and he protected my floors in the process.   He was on time, very personable, swept up and raked up after the removal.  I would definitely use him again.  "

"My wife and I have been using Ambient Heating & Air Conditioning Company for the last 5 years. We couldn't be happier with the service we receive. They are always available for emergencies and regular service."

"The cost is apart of the maintenance, everything is included. To do regular maintenance it took 45 minutes. They explained what they were doing and if they ran into some issues. They're good at explaining what's involved with the maintenance and how they're going about doing it and what they check for it. There were two guys that came out."

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"Mike was referred to us and we called him. Our boiler was not working. He came out a few hours later and diagnosed the problem quickly. The part's store was already closed however he was at our house the following morning and quickly replaced the part and the boiler works perfectly. I expected a whopping bill but I was shocked the bill was VERY reasonable. I would recommend Mike, in fact I already have. I will be a customer for as long as he is in business."

"It was a little bit confusing for me. I purchased this coupon and this company then charged me another hundred dollars on top of it. It was a little bit difficult for me to look through what I already paid for and what was extra but that wasn't very communicated. That was very confusing as well as not a very good experience. The fellow was friendly. It wasn't very clearly communicated what I had already purchased for with this coupon. They did some work on the ducts here but because of this, it kind of made it a little bit of bad experience but overall, it's an average rating. They should communicate better to me to begin with before they actually show up what was purchased and what additional services that I can buy."

"Quail Services has provided our family with quick, friendly, and professional service. They are in the process of turning our heating and cooling system from one zone into three zones. I would highly recommend Quail Services for anyone with heating / cooling needs, as well as all of the other services they provide."