Get matched with top water heater repair or service pros in East Freetown, MA

"Not only is Matt's work top notch, his pricing is fair. His communication with customers puts you at ease. There is never any question of when he's coming or what is going on. We've recommended him to friends and family as well."

is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Workman was excellent. Did not take advantage of me. Told me to try WD 40 on my lock before purchasing a new lock and it works fine now. Fixed my oven door, and my freezer was working when he arrived. He told me not to over crowned or block circulation and to call if it stopped working again. I was very satisfied with this company, would recommend them highly and would hire them again."

"Very efficient, helpful, and professional. Will definitely be using them for future needs!"

"Overpriced and incompetent. JN Service has worked on my house 5+ times in the last month, totaling nearly $10k, and every visit created a new problem that cost more to fix. Most recently, they came for a small leak and left after cutting/breaking multiple pipes, leaving my entire home with no running water?despite assuring me I?d have at least cold water. They then returned only with an expensive full-home repipe quote, refusing to even quote a local repair. I?ve since had three other plumbing companies inspect everything; all agreed that JN?s technical decisions were poor, their repipe quote was severely overpriced, and their quote structure (initially with almost no detail) was concerning at best, predatory at worst. I will never use JN Service again and strongly recommend others avoid them."

R. CLAYTON HOME SERVICES, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Commercial/Residentia Plumbing contractor specializing in service/install of water heaters, tankless, boilers, and gas piping.

"Nick was incredibly professional and efficient. He made the entire process seamless and stress-free. Highly recommended!"

"As an award-winning journalist with an investigative reporting background, I am shocked that Empire Today has been in business as long as they have with how poorly they treat customers. We had a luxury vinyl plank floor installed last August. The salesperson assured us that this was scratch-proof, but that if we did have any issues, the warranty would cover it and that Empire had a great warranty. Well, six months later, the floor is covered in scratches from light use - essentially from pulling out a chair here and there and walking across it. It's in a dining room, so we hardly ever eat in there and mostly walk through it. We have sat at the table a handful of times in six months. Yes, we have pulled out chairs for those times, but who would expect scratches like this from such mild use? We're pulling them out gently, not dragging them across the floor. Clearly, this floor was defective when installed if it was supposed to be as scratch-proof as the salesperson said it was. Their customer service manager (based in Massachusetts) has been extremely rude and unsympathetic and insists the manufacturer warranty and the one-year Empire workmanship and servicing warranty don't cover scratches. This goes against everything the salesperson told us. The one-year warranty has a list of what is not covered and scratches is not among them. It says you can obtain warranty services for defects. When I suggested that these scratches were a defect that got worse over time, the customer service manager LAUGHED AT ME and said she had my email saying that we caused it by pulling out chairs. I asked to speak to someone above her, and she refused to give me another name. I said, I'm upset enough to go to the Better Business Bureau and you're telling me there is no one else I can speak to who is above you and has the authority to potentially rectify this? By this point, I was raising my voice as she was so rude and unsympathetic. She repeated she was the customer service manager and there was nothing else that could be done, other than express our frustration to the sales manager so they were aware that possibly their sales team was giving out incorrect information. However, the sales manager, according to her, would not have the authority to rectify the situation because, apparently, she is the only one within the entire Empire Today Corp. who can be bothered with customer service problems. What??? She wished me a good day and hung up on me, not caring that I was prepared to go to the Business Bureau, write negative reviews, and do whatever I could to resolve this. She chuckled again and said, “You do what you need to do, but the warranty does not cover scratches.” I have never dealt with a customer service manager who was so unhelpful and rude, just shutting me down completely. Unbelievable and we will be taking this to the Better Business Bureau and making sure everyone we know does not use this company."

Owner operated. See website for additional services offered.