Get matched with top window a/c unit service or relocation pros in East Walpole, MA

"Their service is flawless and their pricing for the unit was good. The service contract has been going up in price but I would still recommend them and I would use them again."

"We recently had NETR install a ductless system in our single family home, and the entire experience working with NETR was consistently impressive. At every stage of the process the folks at NETR were super responsive and helpful, and their professional approach resulted in a zero surprise and zero problem experience. After initially reaching out to NETR to inquire about their services they setup a consultation visit. Russell Dodd arrived to review our property, listen to our needs and concerns, and recommend a solution. Russell is a friendly guy with many years of experience with ductless installations and had all sorts of clever suggestions on how to make this installation work best in our home. It's worth noting we also had 2 other top rated competitor firms visit to conduct property reviews, and the people that showed up were significantly less experienced than Russell and clearly did not have the product knowledge or range of ideas that Russell shared during his visit. Within days of Russell's visit we had an installation quote/estimate in hand and after sorting out a few details with NETR we scheduled an installation date. The contract covered all the items we had discussed with Russell and was very straightforward. The NETR price was competitive and in the same ballpark as the other companies – but with far superior follow-up and consultant services. There were no surprises or unclear items listed on the NETR quotes, while the quotes we received from the other companies had some areas where costs were not entirely clear. On the day of the installation Jerry Odom arrived and was the technician assigned to lead our project. Jerry was super friendly and carefully took the time explaining his installation process, listened to and answered any of our questions, and immediately went to work. Over the course of the 2 full day installation Jerry quietly and skillfully pulled everything together and made sure the units were placed exactly where we had requested. He did an exceptional job hiding piping and basically making sure that the new units throughout the house were installed in a very clean looking manner. Jerry was joined by two colleagues at various points during the installation and all were equally competent and skilled professionals. From initial outreach to the final day of the installation we interacted with at least 5 different people from NETR. The staff working back in the office were also very professional and helpful at all times. We interacted with Eleni and even one of the owners at one point when calling to confirm installation dates. This is obviously a company that values taking great care of the customer and sets an expectation that their staff are all honest, helpful, responsive and fair in all interactions. NETR deserves all the superlatives that are used to describe their people, processes, and services. This is a business that clearly makes it a priority to take care of the customer and deliver top quality work. We are very happy that we chose NETR over other vendors and would recommend them to anyone looking to install a ductless system."

"Peter and Billy installed a mini-split a/c system in my home recently. There were 3 head units on 3 different floors. They arrived on time, discussed the work with me, and explained what they were doing when I would pop in to check on the progress. It was a two-day installation with rain on the first day and heat/humidity on the second. Throughout both days both Peter and Billy remained of good cheer, working efficiently, without a grumble about the weather. An electrician, Chris, joined them on the second day and completed his work quickly. He even took the time to tack up a dangling powerline in the drop ceiling of the basement that wasn't part of the a/c install. Mid-afternoon on the second day everything was complete. Peter walked me through the work they had done, inside and outside. He asked if I had any questions or concerns. I'm very happy with the work that was done and would recommend them to anyone who asked."

"Punctual, professional, and repaired/properly installed a heating/air conditioning unit that had been previously installed incorrectly. However, we did not call around for pricing. After a poor experience with a lower cost service, we just wanted the job done right. We would definitely call them again."

Elite HVAC Mechanical is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.