
Serving Edwardsville, IL and surrounding areas
Approved (Corporate)
In business since 1935
Free estimates
Emergency services offered
"It was expensive but fine. The plumber was very nice."





+1


Serving Edwardsville, IL and surrounding areas
Approved (Corporate)
In business since 1935
Free estimates
Emergency services offered
"It was expensive but fine. The plumber was very nice."





+1

Serving Edwardsville, IL and surrounding areas
Approved
In business since 2023
Free estimates
Emergency services offered
"I am a real estate agent and am always on the look out for companies to recommend. Every time my clients use them, they all say the same thing. Cardinal has integrity, keeps their word, and gets the job done right. Great owners, great company. I will continue to recommend for all mine and my clients plumbing needs."



Serving Edwardsville, IL and surrounding areas
Approved (Corporate)
In business since 1993
Free estimates
Emergency services offered
"He did a good job. Just wasn't able to clear the pipe. Waiting to hear from main office."





+5

Serving Edwardsville, IL and surrounding areas
In business since 1996
Free estimates
Credit card accepted
"While at first glance the work looks good the contractor could use some lessons on detail. Basically, CR is painting the tile with a durable, highly adhesive paint. When painting it is customary to remove from the wall fixtures that can be removed in order to paint "behind" them-- i.e. light fixtures, electrical plates, etc. CR did none of that. They merely taped over the fixtures and went to town. The result is that around all of those fixtures I can still see a thin border with the original blue/pink tile. Worse, we informed them that one of the light fixtures would definitely be replaced with another with a smaller footprint and they still painted around it so now we have a large blue border around that fixture. In addition, CR failed to properly coordinate work with the general contractor resulting in some tiles going unpainted entirely. Some of those unpainted tiles were eventually painted but not all of them. Our experience with the durability of the product is mixed. The work in the hall bathroom has stood up to heavy use. There has been very little chipping and zero peeling. However, in the master bathroom the shower floor began to peel up less than a year after the work was complete. We called CR and it came out to repair. That repair peeled up less than a year later. We called again and CR repaired it again. It peeled up again and we called again. This time I was informed that to properly repair the peeling they would need at least $300 additional dollars. This was quite frustrating given that the shower floor had never lasted more than the one year warranty. Rather than pay for a repair I felt should have been done for in the course of doing good business I made the repair myself. I stripped off all the old paint, scuffed and etched the tile, and then used a contrasting textured concrete paint to refinish the shower floor. I looks much better and thus far has stood up much better than the original work. Overall, the quality of the work could be better as well as customer service. The product seems to be good if applied properly."




Serving Edwardsville, IL and surrounding areas
In business since 1986
Credit card accepted
"They could have completed the job completely. They took pieces of it apart but they did not put those back together. I had the son of the maintenance guy put them back together. I'm just complaining about the completion of the whole job but the quality, workmanship, and everything were fine."



Serving Edwardsville, IL and surrounding areas
In business since 2005
Free estimates
Emergency services offered
"Marcus the owner of the company got his crew out to the house and replace the water heater. I would recommend him highly!!!!!"





+39

Serving Edwardsville, IL and surrounding areas
In business since 1976
Free estimates
Emergency services offered
"There were both good things and bad things about replacing a shower with Signature. The design phase went very well. The designer was helpful in narrowing down ideas and providing feedback while still allowing me to make the final choice. It was for help with design that I initially chose to use Signature. I also knew I would pay a little more for that service. However, after all the initial choices were laid out, some things started to go wrong. First, during install, four holes were accidentally poked all the way through the wall into the connecting room. While the holes were repaired by spackling and sanding over, I was now faced with having to repaint at a minimum a whole wall and possibly an entire master bedroom since the previous home owner did not leave any matching paint. Also after installation was done, I found some unused grout had been dumped at the side of my house by the garage instead of being disposed of properly. The real problem happened several months after the install. The entire faucet apparatus became loose from the wall. I called Signature to report the problem and after a couple weeks they finally sent out the original installer to fix it. It was tightened for a while, but again came loose after a few months. I again reported the problem to Signature and my designer but this time they did not contact me to take care of the problem. I ended up having to pay money to have a regular plumber come and take a look at it. They quickly identified that part of the valve must have broken during installation and instead of having a proper fix when the wall was open, a cheap jerry-built solution was attempted to be used not only on the original install (possibly tried to glue with silicone) but on the first re-fix as well. The plumber even found a drywall anchor used as part of the incorrect fix attempt. Long story short is the design and materials are good, but beware that customer service after the sale is terrible and your might be responsible for paying more for someone else to come fix their mistakes. I understand things rarely go perfect, but if they had owned up to their mistakes and fixed them properly, I would have considered using them again, albeit with a different installer who does not take shortcuts."





+20

Serving Edwardsville, IL and surrounding areas
In business since 2009
Emergency services offered
"Got the job done the same day, and cleaned up after themselves."





+6

Serving Edwardsville, IL and surrounding areas
In business since 2024
Free estimates
Emergency services offered
"Aaron and Alex of Hydro-Seal Restoration did an excellent job repairing issues regarding a water heater flood and a leaky pipe in the wall. The walls have been restored and painted well. They were personable, always on time and they kept me informed if they were going to be early or later than usual. They were a pleasure to work with and I wouldn’t hesitate to use them again in the future."





+14

Serving Edwardsville, IL and surrounding areas
In business since 1979
Free estimates
Credit card accepted
"We had a very good experience with our Bathroom Remodel. Basically, the bathroom was gutted. Dylan was the representative that helped us through the design process. He brought all samples to our home to make choices. He was patient, knowledgeable, and overall, very pleasant to work with. Ben and Kellan performed the work on the project. They were very professional, and extremely hard working! They literally took lunch breaks and other than that worked the entire day without breaking. They were quiet as can be, they didn't have any music playing or even receive private phone calls. They cleaned up after themselves each evening before they left. Extremely pleasant to have in our home. They kept us informed along the way and paid attention to detail. We couldn't be happier with the end results, job well done. I would definitely recommend them or use them again. Steve & Debbie K."





+8
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