Get matched with top water removal recovery pros in Elyria, OH

"Professional and removed the asbestos and installed a moisture barrier in my crawl space."

"job not done yet"

"The project went extremely well. Adam and crew show up and work. They are very neat, and keep the workplace clean. Adam explains everything that they will be doing and goes over the expense of everything, in advance. I highly recommend this company."

"Safehouse Solutions did extensive work on my entire home from which they had to remove drywall from the ceilings and walls. They did a poor job of covering my belongings (see pictures). Things had to be moved multiple times but should have been recovered. They did not cover floors properly either (see pictures). The workers worked only a few hours a day (even though I left the house vacant for them). Neither Nancy or Michael were aware of the lack of progress until I informed them. This was near the deadline for my project. I was never given a estimate from the painter. Nancy only told me how much he was charging but never gave me a written estimate. The texture to my ceilings was not the correct one I requested. When they removed shelves and pictures from walls they did not keep the screws with the items for rehanging. Two of the bedroom ceilings are horribly redone (picture). Nancy told me "that's the best they could do with the texture" and then told me if I wanted it fixed properly I would need a drop ceiling and that would be an additional cost to me. I had a contractor out to evaluate and he stated it could be fixed. Nancy than denied saying she ever said that to me. I had many questions and concerns which she was supposed to address with me but would not. Nancy often contradicts herself. Both Michael and Nancy talk over you when you have concerns. Her painters painted over dust on walls and doors. The paint in one of the rooms has oil streaks in it from not being stirred prior to painting. Also a month later the paint in one room is beginning to chip. The team was supposed to place all furniture back to the original spot/room but they failed to do that in my living and dining rooms. They left several sheets of drywall in my home for days and drywall mud/sand and paint in my garage for 3 weeks. She sent me a bill even though these items were still in my garage. How could my bill have been accurate when all the product was at my house. I never got any compensation for storing these items for her or even an apology for the inconvenience. Nancy does not accept accountability for the mistakes that her team has made. She just keeps sending you a reminder to pay the bill. I also got headaches, frustration and felt most of my concerns were ignored by Safehouse solutions."

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I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!

"Service was prompt and prefessional"

"We discovered we had water damage to the flooring in our laundry room and needed to find the source, as it did not appear to be coming from our washing machine. We contacted Joe and he was able to fit us in within a couple of days. We were able to discuss our water issue beforehand on the phone, and he contacted us when he was running a little late the day of the appointment, so we appreciated the clear communication. He removed some damaged flooring and drywall to discover that the wall was wet on the inside and there was a lot of mold present. He then ran water and tested the many different faucets that had any possibility of being the source of the water. He found the leak to be originating from the condo next door so we could contact someone else to turn off the water, preventing further damage. Joe was very thorough and explained everything he was doing. He was very nice and said he would share any information needed with our insurance company, which was helpful. Thank you Joe!"

"Ray and his team are miracle workers! Our home is a renovated 40's farmhouse with multiple additions. The basement (especially the "original" portion) had been pretty much untouched for decades before we moved in - we're talking junk, dirt, spider webs, bugs, etc. Ray and his crew did a haul-out of everything still remaining and then a deep clean with pressure washing/sanitizing. They also procured and installed steel shelving for storage and then organized the items we wanted to keep on the shelves. The basement is unrecognizable! We could never have accomplished this much on our own. The team was also prompt, polite, and FAST. I am amazed at what they got done in less than two days! Ray even fixed our broken screen door on his way out!"

"We are LIVID. I just heard from my 90 year old mother that Stephanie sent your plumber Patrick to her house 6/18/20 and he did all his work WITHOUT A MASK. NO MASK. ELDERLY WOMAN’S HOME. NO MASK. For almost an hour. After mucking about in other people's homes and bathrooms. And it was just a toilet valve, which he didn’t have it in his truck, so he had to go out shopping, and returned WITH NO MASK AGAIN. $130 for an easy $13 part fix that put her life in danger. No email listed on your site hence this post. I am HORRIFIED."