Get matched with top faucets, fixtures and pipes repair or replacers in Fairland, IN

"Exceeded my expectations. I have had them do major re-pipe job and this was a minor repair compared to above but they arrive on time, are excellent at communications and safety (they send a photo of your repairperson so you know who is coming) very personable, yet get the job done so professionally and efficiently. I will NOT use a different plumbing or HVAC company unless these guys change. Can't say enough good things about them"

"I was disappointed that the service tech did not have the replacement faucet or garbage disposer with him when he came out. I made it clear in my request for an estimate that at a minimum, these two items need to be repaired/replaced so he should have brought them when he came. Instead, I had to wait for an hour for him to drive to the "warehouse" to pick up the items and come back. I did not see or sign the written estimate before I agreed to the quote, and I do believe I was gouged on the price, but the work needed to be done so I did not press the issue with John. Other than that, John was friendly, professional, and did a great job cleaning up after himself when we completed the work. The employee that contacted me to set up the appointment was also very friendly, prompt, courteous and professional. The lady that called the other day to see how things went was friendly and professional. For these reasons, I am willing to hire Hope Plumbing again for future plumbing need; however, I will scrutinize the invoice and demand to see the written estimate before hand."

"They come once a year. We've got a life-long contract that they come once a year and do an inspection for us. They're very thorough. They offer suggestions. Well, they fixed it. It's fixed. They're very good at fixing the problem and it doesn't break. So, the quality of their work is very, very good. As I said, they offer suggestions. If they say that in the next year, you're going to have to look into replacing this faucet, and here's your options. It's nice to be presented with the options. And they're very knowledgeable, all of them, they're very knowledgeable for their business."

We are is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business

"Everything from the moment we met Paula to the last installer leaving our house after installation went great!, they cleaned up after themselves, maintained professionalism, and made sure we were happy with the finished product. We would definitely recommend them to our friends and family, as a matter of fact one of our neighbors noticed their logo on a truck in our driveway and asked about our experience with them and now they are using Just for Granite for their kitchen counters! We are completely satisfied with our decision to contact them, and would use them again in the future!
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"Promptness was my major complaint. Pennington would say he would make it by the weekend, for example, to pick up the tub, and never show or call. It took many calls and reminders before connections were made. This went on multiple times throughout the course of the project. On the plus side, he had a cell, and would almost always pick up when I called, so at least I could touch base. After he took the tub, he said he should have it back in about two weeks. It was probably closer to two months. But apart from that, his price was lower than anyone else's I called. And from what I can tell, he did a good job. The tub looks good -- especially considering what he started with. He had to take off a layer of paint that someone had put on the inside of the tub, and the outer surface was unfinished and rough. Although if I had it to do over again I might ask how much extra to put enamel on the outside surface as well, instead of the dull white coating that was put on. Pennington made no complaints or extra charges for taking the tub up the steps, which was a challenge. And the capper -- once they brought the tub back, his son and helper insisted on putting on the new hardware I had to hook up to the drain for no charge. Even when I couldn't find all the pieces, they went to their truck and used their own hardware to finish the job."

"Tech was nice and talked to us about their water purification options.
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".....Outstanding results... Quality work down to the smallest detail.....and true professionals. They take great pride in their work. I would hire them again for any remodeling needs. I never dreamed they could make my master bath look so good!"

"I initially contacted Cindy on 11/12/2012. I had to leave a message and she called me back in a day or 2. I explained what I wanted and she asked if I wanted it done before Thanksgiving. I advised no, but I would like it done by Christmas. She said Chris would need to stop by and see exactly what I wanted and she would check with him and then let us know when he could come by. Christmas came and went and we did not hear back from them. We went on vacation in January and when we returned we called them again the first of February. Chris and his helper did stop by in the next few days and we determined what type of sink and faucet I wanted. Chris said it should be in stock and he would have Cindy call me about setting up a time for the next week. I didn't hear from them that week and when I called the next week Cindy said they had to order the sink and it would be in in 3 weeks which would be 3/11/13. It finally came in later than estimated and Conrad came to install on 3/23/2013. He pulled my old sink and faucets and was putting plumbing together on new sink when he discovered the sink was defective. They said they would have to reorder and would contact me when they received it. Long story long, the new sink was finally delivered and installed on 4/10/2013. We do realize that the defective sink was not their fault but the whole experience was very frustating. In the end, we were pleased with the product and the installation. Conrad did a very nice job installing and cleaning up.
Overall, customer service and communication were not the best.

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"The technician that preformed the service(s), Austin C. (Plumbing Pro), with Service Plus Heating Cooling & Plumbing, was professional, knowledgeable, friendly & efficient. Initially we were just looking for someone to change our kitchen faucet with one we had already purchased. We decided to go with Service Plus because of there good rating on Home Advisor. After Austin changed our kitchen faucet he spoke with us about there, Service Plus Heating Cooling & Plumbing, maintenance program. He explained that if we signed up for the maintenance program with them today, a free water heater flush & fill came with it. At least I believe it was free? I could be mistaken about that? We had been looking to change from our current heating/cooling/plumbing companies maintenance program to someone new because we were just not happy with them. So, it was perfect timing for us to make the change. While Austin was draining the water heater he noticed calcium & pieces of metal. He showed me the calcium & pieces of metal coming from my water heater while it was being drained, and also explained to me what the reason(s) for it was. Come to find out our water softener was not working properly which caused the problems with the water heater. We could have waited until the water heater actually stopped working, but decided to just change it now before it failed and we didn’t have any hot water. We also decided to replace our current water softener since it was not working properly and Austin noticed that there was no brand name or sticker from the original installers. For all we know, it could have been a used system sold to us as new. Either way, it wasn’t working properly so we had it replaced by Austin with Service Plus Heating Cooling & Plumbing, Inc. Needless to say, we highly recommend Service Plus Heating Cooling & Plumbing, Inc. & hopefully you will have Austin, or I’m sure any of there professionals, help you with your heating, cooling and/or plumbing needs."