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"Mr. Bamford is an amazing gem. We have hired him repeatedly for different projects, and he ALWAYS goes above and beyond. Whether it's working over 15 hours straight to make sure we had hot water for the next morning, pricing out all of the alternatives to get us the best deal, or just popping by when we call to check out the issue and see what it will take, his service is above any provider I've ever worked with. I highly recommend him, and am grateful for the excellent service he provides."

"Not well. After lots of discussion examination, etc. Repairs were suggested but no definitive quote provided. Instead they recommended replacing the whole system at the cost of $28,000 plus!"

"Hamilton Plumbing did an amazing job for the work they conducted. I worked with Vernon who was very professional, responsive and polite in the coordination and completion of this effort. He kept me updated with the process and scheduling of the work. On the day the work was performed, he made sure to lay down drop clothes and kept the whole effort, which was pretty extensive, clean and organized. The water line and hot water heater were replaced and completed in under 4 hours. Upon completion, Vernon's team took the time to properly fill the hole in the yard that needed to be dug up, and retained the original layer of grass that was removed, and placed it back on top. I plan on hiring Hamilton in the future to complete HVAC work on my house. Definitely consider going to Hamilton for any plumbing or HVAC needs, these guys were great!"

"I initially called Shaffer Plumbing and a Plumber came out to assess the situation. We were told that our cold water line was leaking and our old water heater needed to be replaced. The Plumber 1st repaired the leak and replaced valve. As we supplied the water heater the Plumber returned a few days later, installed the new water heater, cleaned up beautifully and removed the old water at no additional charge!!"

"Made initial appointment 5 days in advance. On the appointment day, I phoned early afternoon to hear that my repairs had not been scheduled. Plumbers then arrived within the next hour, or so. Fixed leaking valve leading to the main line, and "snaked" bathroom sink. Took photos of tub/shower valves to order a replacement unit and gave an initial price estimate $240). After 10 days, never received a return phone call. Called office to receive a return phone calls explaining that part had not been ordered, and that there was an estimate of $625 to install a new valve unit."

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My 1952 house was not equipped with a vent, nor proper traps for either the washing machine or sink. There were sewer gases backing up on occasion, into the sink area, which is of course unpleasant.

Robert installed the traps, then came back to add the vent to the outside of the house. He did not have to go through the attic and roof. The end result looks like it was built with the house, and blends in well with the exterior.

He responds to my need for help either instantly or within 24 hours, is professional and knows his business. Anyone he hires is up to his standards, and those are very high. Having a reliable and qualified plumber is key to survival, and for that need, I go to Robert!!

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"Great, didnt have the part needed, but came back the next to replace."

"The installion was great and worked as we were told it would.
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"Broyles HVAC has installed practically everything in my house: - New AC - New outdoor compressor, including wiring everything - New thermostat Broyles is everything you want in a HVAC company: - Honest. Won’t sell you something you don’t want or need. Will make sure you understand what is the best solution for your problem both now and into the future. - Fair Value. Not the cheapest but certainly one of the most fair priced company I’ve dealt with especially considering the Master HVAC certification Broyles has. They’re certified to do any kind of HVAC work which all companies cannot claim. - Professionalism. Broyles is available within 24 hrs almost anytime I’ve needed them. They will show up as scheduled, on time, ready to work with the necessary tools. Can’t stress how nice it is to have someone who does this. I’ve recommended him for friends and have had nothing but good experiences. Anything you need HVAC, Broyles can handle it for you."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."