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"Evan responded to our inquiry very rapidly and started out with a base mold test to get a normal reading outside and inside and than at the specific spots we had seen mold at or that were wet from prior leaks. The basement tested high for molds that some mold that may aggravate the human body senses and respiratory system. We discussed a plan of action including getting our insurance company involved. Evan even presented himself personally at the time of our insurance adjusters appearance to assess the area in concern. Dri Right is very knowledgeable and straightforward on what has to be done and how to remediate the area in question. Evan did not waste anytime in getting started and working with us within the timeline of finding which items we could keep. One word of caution, in your insurance policy, make sure you have content damage recovery in the mold coverage clause. If you do not they will cover cost of remediation but not the contents and therefore you will have to work on your taxes to see if you can claim a substantial loss of contents. Dri Right Restoration was very concerned and forthright in their dealing and easy to communicate with and take your personal feeling into consideration as well as hard calls one has to make with mold remediation. The people he had working for him as well were considerate and cordial making those hard decisions easier. We highly recommend Dri Right Restoration. Evan was always upfront, quick, direct and decisive. He has a great knowledge of the business and isn't afraid to help you with his knowledge and learnings."

"Very professional, Brian was a pleasant to work with. If I ever have water damage and mold issues again I know who to call!"

"Great customer service. Quality work, fast to respond to questions before and during work. Came and did a thorough final inspection."

"Very professional, if I ever need them again they are going to be the first ones I call.."

"One on one customer service. They are always very professional with everything they do. I have worked with them on multiple projects and there is never a problem, Just solutions. They complete the job in a timely manner. They except nothing but excellence and make sure the customer is satisfied with the job. Definitely recommend and will hire again in the future."

"He can perform any construction project wit great results!"

"I really appreciate their quick response. I was distressed and didn't really know what to do. So I called Vanguard Home Services, LLC and they were here within one hour and was able to get everything taken care of. Such a terrific company."

"He did a good job, I was very pleased"

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Basement Wizard employees were on time and very friendly. Since these employees were not involved in the original inspection and job estimate I showed them the two areas that needed to be repaired and described the problem.  I also pointed out how important it would be to control the dust which I knew would be created during the repair.  I was assured that the area would be enclosed and air cleaners would be used to control the dust.  Upon completion of the repair I was shocked to find that my entire basement was filled with a dust cloud.  Everything in the basement was covered in a layer of fine powder.  I contacted the original estimator (employee) who offered to have the crew return and clean my basement.  I told him that I had no confidence that they would perform an adequate job and I would perform the cleanup myself.  A couple of weeks later after a heavy rain event one of the "repaired" cracks leaked just as it did before the repair.  A second crew (which included a foreman) was dispatched to preform a second repair attempt.  The second crew did a much more professional job and their repair appears to have stopped the leak so far.  My disappointment with Basement Wizard is not with the fact that it took two attempts to complete the repair.  My issue is that I was assured by the original estimator and the repair crew that they would control the dirt and dust during the repair process.  They failed in this promise and I spend many hours cleaning up after them. 

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"Jeff and his team arrived early and they were friendly, informative, professional, and they worked quickly and diligently. Jeff came to assess the areas needing work, and in less than 24 hours his team began work. We had quite a lot of asbestos tape to remove on ductwork and vents, and it was no problem for them. They are very obviously experienced and know what they are doing. They really gave us piece of kind and we would definitely hire them again."