Get matched with top walk in tub installers and replacers in Frederick, MD

"As a disabled veteran, I thought this company cared about me in a way that I would feel proud about. They came in, gave me the pitch, told me they worked with veterans and knew what paperwork needed to be done to send to the VA and I went with it hook line and sinker. It?s been a month since the walk-in shower was completed, and they have yet to give me the needed final paperwork to give to the VA to process for my HISA verification. Their call center not only lied to me telling me that they were going to send it, they lied to the VA who also called and was informed they were going to send it to them also. As a veteran, I would stay away from this company, far away from this company because of their non-commitment to finish what they started. The workers are superb, the sales team and customer service is trash. I apologize for the tone but I am very upset and it took me 39 days to post this because I thought they were actually working the issue but they aren?t. "

"Javier and his team were reliable, professional, and efficient. They were well prepared for our first meeting, and the work went smoothly from there. They finished the job in under the required time!! In particular, I appreciated how knowledgeable they were. If I asked a question, they had an answer and a reason for why they wanted to do something in a particular way. I highly recommend them. "

"We recently hired ARMs Home Improvement to fix a significant water leak in our bathroom which was also impacting our kitchen directly below. ARMs team quickly understood the problem and provided a very transparent estimate. In my case, the shower installed by the original builder needed to be addressed. I am very impressed with their professionalism and excellent craftsmanship. The team was respectful for our home and kept the workspace tidy every day. Their quality of work far exceeded our expectations and would highly recommend ARMs Home Improvement to anyone looking for a skilled, experienced and honest contractor. I finally found a team that I can trust and turn to for future repair and renovation needs! "

"We are so happy with our finished project. From our salesman Dan, to the electricians, and the installers, Grant and Jude, they were all professional and respectful. They answered our many questions, helped with last minute changes, and produced a beautiful finished product! They arrived each day on time and even played with our dog as he watched them work! Thank you West Shore Home! We can’t wait to use it!"

"David was great had to replace circuit brake drove farther to get the best priced breaker for my dryer price was great. Fast service"

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."

"Jose and his team were great. They came in with the lowest cost for the conversion of our garage to an ADU and did a great job. It took them a while to get started but once they did the pace was quick and we are very happy with the final product. Due to unforeseen complications having to do with our plumbing the final cost was a bit over budget but the communication about it was good. I priced three other contractors and I am glad I went with J.A.K.E. Renovations."

"Steve had excellent communication and got the entire job done in just over a week from initial estimate to completion. His craftsmanship was excellent, his demeanor was very kind and helpful and his sense of expediency was unmatched by anyone else in the area."

"Home Breakthrough remodeled our primary bathroom, secondary bathroom, and powder room. It did a fantastic job from beginning to end. Francisco and Honika were very professional yet personable which eased our anxiety. Special shout out to Ricardo and Carlos as well who kept the work areas clean at all times. I look forward to hiring Home Breakthrough again! Highly recommended!!!"