Get matched with top tile, stone, marble clean, grout, polish and maintain service pros in Gales Ferry, CT

"Pacific Stone did a nice job. Person in charge of scheduling measurements and installation was pleasant and courteous. Within a few days of my inquiry they came out to my house to take measurements and they brought samples to choose from. Installation was done within a few weeks after that. Took away the old countertops and sinks. They know what they're doing. One of the installers was actually the owner and they were prompt and professional and cleaned up well."

"Overall, I would recommend South County Carpet and Upholstery. When I called, they made an appointment for the next week. They came promptly at the agreed appointment time. They finished sooner than I expected. My carpet looked and smelled great when they were done. The cleaning agents used were non-toxic to children and pets--plus there wasn't an unpleasant "bleachy" smell. Just clean.
They also cleaned my couch, love seat and the cushions. This cleaning was also done efficiently, and without toxic fumes or chemicals. If you're looking for carpet or upholstery cleaning, call South County Carpet and Upholstery. They did a great job for our family.


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"It went well! I expected it to take a long time to get it picked up, but I called for the bag to be emptied on Friday and they were here Saturday! I am already filling it up again. (We have a MESS from the storm and need to finish the kitchen before this weekend's company coming in from out of town.) I have already called them to request my bag be emptied on Friday, and they have me on the schedule! I can't believe the customer service is so great! This is not a regular dumpster company. I have a dumpster delivered last summer and they gouged my driveway. What a nightmare it was to get them to pay for the driveway to be fixed. NEVER AGAIN! It's BullBag only for our future needs."

"Tyler called early morning and was here by noon to see the job. It was done in less than 1/2 hour and cleaned up and on his way. I would definitely hire him again."

"We hired Brian last year to refinish our master bathroom when we called him to have our roof and gutters done. A friend of mine had referred me to his services because of the work he had done on his roof and his brother and father’s roof (refer to my other review for his roofing work). The work he did on our bathroom really turned out great! See Photos! He asked us how long we were planning on living in our home and recommended going more high end since we plan on living in our home well hopefully forever. Rather than going with lower quality big box products, we went with higher end faucets, toilets, granite, tile...that come at a higher pricetag but should last a long time. We ended up going over-budget on our allowances but we figured we would only be redoing it once. Our granite really broke the budget but it's definitely the centerpiece of the bathroom and is really beautiful. We added a fan-tech ventilation system to our bathrooms which is a really nice unit. We have 3 vents in our main master bathroom and 1 vent in the spare bathroom. Brian recommended it and it works great! No steam build-up in either bathroom and it’s super quiet because the motor is mounted in the attic. It wasn’t cheap but I think it will help keep our bathroom clear of mildew or mold. Oh and he didn’t just vent everything into the attic. He spent extra time up on the latter cutting out an exhaust port on the side of the house. Brian really does nice work and I felt like he doesn’t take any shortcuts or skimp on materials. He wants things done correctly and in a way that his work is gonna last. I felt like any overages were reasonable, necessary, and not excessive. When he pulled the old shower out, there was considerable water damage to the subfloor that he recommended fixing. We even had him accomplish a few side jobs while he was working here. We had a wooden loft in my garage that I kept hitting my head on and he helped me raise it up. Our central vac system clogged up and he helped me clear it with my shop vac. He also mounted my tv antenna in the attic and snaked a cable wire into the basement. I had bought some tv cable and he told me to return bc he had a whole roll of it from some previous work. We would have had him redo our kitchen and laundry room but we were short of money to do everything that we wanted. One complaint was that he misquoted us for the shower door that turned out to be double the price of the quote. He could have just recommended putting a cheaper shower door on but I think he didn’t want to cheapen the job with a crappy door. I felt like it was just an honest mistake while looking for prices and probably more of a result of a misleading sale advertisement at one of the big box stores. He ended up working really hard putting in the shower door to make up for the error rather than making us pay the glass company $1000+ they wanted to install it. Everything Brian does seems to be well thought out. He doesn’t rush the project at all and works with you to really make everything custom. He spent considerable time working out the new angles on the tub/toilet area which really turned out nice! We really love the bevel that he put into the wall and the angle of the tub box. The molding on the shower piers really turned out nice. He spent some serious time on the position of the lights and mirrors over the cabinets to get them just right and even had to redo it once because my wife wasn't happy with how the spacing looked. He made sure the height of our shower was just right because I’m pretty tall and need to have my faucet up high. He’s also a big fan of lighting which my wife and I share his enthusiasm for! Our bathroom went from a very dark looking old bathroom to almost like a high end operating room! My wife loves the lighting for doing her makeup. Brian could have a second career as a painter because he does a really nice job. I wish i had spent time helping him paint to learn some of his tricks because he’s a really good painter."

"Very friendly and couteous. I felt the cost of the project was high for the job done."

"I hired Felipe and his team for a kitchen and bathroom remodeling. Can’t say enough good things about their work. Since the beginning Felipe was very communicative. He explained about quality of cabinets, tiles and waterproofing options. The tile work in the bathroom came out amazing and looks so much better than what I envisioned. Our kitchen is just beautiful, I love the cabinets and the design. Would definitely recommend and hire them again."

"Our first use of Empire was nice. They were timely, clean, and did a very nice job with our master bedroom, hall and office conversion from wall-to-wall to hard wood. Two years later we opted to use them again to remove the carpet from the remaining bedrooms from carpet to hardwood. The installers were great BUT the sales guy needs to retire. He stated that 4 bedrooms could be done in a day. With an ample size crew - ok. BUT 3 guys showed up and one left after getting the first two settled. Then later the another left leaving one guy. We were dumbfounded. They arrived at 9 a.m. and left at 11:35 p.m. We fed them lunch, we fed them rib eyes steaks for dinner. They plowed through. The sales guy called asking how it was going around 4 p.m. and I wanted to strangle him. NEVER AGAIN. Empire called to followup and when I tried to call back I got nothing so in essence they got paid and they don't care. Lesson learned - old sales guy lie."

"It was very good. They were very efficient doing their job, very clean, and it was solved in a timely fashion."

"Excellent - I ended up hiring someone to help with shopping and finishing piece - waste of time and money. Jill's service was by far the most useful and best value in my decorating process.
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