Serving Gloucester, VA and surrounding areas
Angi Approved
Super Service Award Winner
In business since 2020
Free estimates
Emergency services offered
"Master plumber quoted a fair price and showed up at designated time to replace water heater. He installed a quality State water heater and hauled away the old water heater. He was pleasant and professional. I would hire again. "
+85
Serving Gloucester, VA and surrounding areas
Angi Approved
Super Service Award Winner
In business since 2025
Free estimates
Emergency services offered
"We moved into a new house and after some unusually cold temps found the heat wasn’t keeping up. Called Russel’s and scheduled appt in a few days but asked if someone canceled and they could fit us in sooner , we’d appreciate it. They ended up sending somebody out that night. Didn’t take long to figure out the issue. And the technician was very nice and helpful. Even sent quotes very next day for some additional work that we’re considering."
Serving Gloucester, VA and surrounding areas
Angi Approved
Super Service Award Winner
In business since 1987
Free estimates
Emergency services offered
"Yes, Patrick Glen inspected what would be needed for installation of 2 vanity sinks. He was thorough, polite & professional. "
+13
Serving Gloucester, VA and surrounding areas
Angi Approved
In business since 2011
Free estimates
Emergency services offered
"If I could leave no stars for this horrible company, that would be too many. Called on a Saturday due to a problem with our heat. The sent out a helper (their word) was nice but due to a slight delay, the owner, Jason, called his helper and was bent out of shape because he assumed he was "standing around wasting time and money." We had a broken thermostat, and they wanted $100 to replace it (connecting five wires), $100 for a fuse (even though we had aone on hand) and $199 for the service call. We had to wait for the helper to go get a new fuse. I have NEVER been spoken to so rudely by a business owner and treated with such distain. We are on a contract with them, so they service our HVAC regularly and are paid upfront for a yearly contact. We are supposed to receive a 10% discount on any repair -- we didn't get the discount. When leaving, I asked for a receipt and was told they could email it. They were also disappointed we were paying by check. Hire another company. "
+2
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