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"As always, Short Pump Heating & Air continues to excel at customer service. The technician, Scott, showed up right on time (which is typical for SPH&A), extremely courteous (also typical), and did a timely but thorough job of the system checkup. This may be my favorite local business in the Richmond area; I feel I get a tremendous amount of value for the products and services they provide. When we needed our downstairs unit replaced two years ago, I went to great lengths to find the best possible value. During my research, I kept seeing comments about how great Short Pump Heating & Air was, and I have to say, it's all true. When they installed the downstairs unit, I was extremely impressed by the professionalism of the entire team, from the office staff to the technicians to the owner. In fact, I was so impressed that I had them replace the upstairs unit a year later, and didn't think twice about whom to call. As a homeowner, it gives me great peace of mind to have such a reliable organization as SPH&A for something as important as our heating and cooling system. This most recent service may have been a routine maintenance check, but it's great to know they still commit themselves to service excellence for their customers. A+ to Scott and the entire SPH&A team."

"It went very well. We thought we had a leak in the main coming in from the street, but it turned out to be a leak in our irrigation system. They did a great job of uncovering it quickly and repairing it without anything dramatic happening."

"Chris did an outstanding repair job on outdoor faucets. The company is a welcome change to HVAC, home services companies in this area. (They are based in Virginia Beach and Midlothian.) Hopefully they will expand to the West End and reduce their rates."

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"We called Jimmy Perry, owner, and his wife was quick to respond while he was out on another call. They fixed us up in two visits: The first to get the burst pipe sealed and assess the situation, and the second to replace the heater. The Perrys (both of whom provide plumbing services) explained our options and the pros and cons of each. We opted for a conventional 80-gallon electric tanked heater, which Jimmy procured quickly, picked up himself and delivered/installed swiftly--within a couple of days. At the same time, he repaired a leaky main water valve and replaced a cartridge to fix a leaky Moen  kitchen faucet. All of this cost us $950, which I note was about half  the cost of a comparable heater we installed when we sold our home last year in the Washington, DC area, and about $200 less than another quote we got from a different local plumber, whom we did not use because we caught him making patently false claims in explaining what had to get done.
The Perrys rmoved all trash and container material when they were done, policed the area, and placed belongings carefully back in the basement after moving them out of the way to make room f or the new tank. They explained what they were doing and planning at each step and were as polite and as friendly as old friends.
We recomend Fluvanna Plumbing as highly as possible and without reservation.This is the third time they performed plumbing services for us and showed a consistent track record.
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"Outstanding response to failed water heater on Sunday afternoon. While water was now heating, noted a leak in the heater which would result in a future failure. I chose to replace the water heater. Mr. Thurston had the same item in stock. Delivered new and replaced the old heater in less than two hours total."

"He was awesome. He took my end table back to his shop and repaired it and brought it back to me. There were no additional charges. I would use him again in the future."

"Over the time there have been 3 different technicians that have come out and they have all be extremely nice, friendly and professional. They also seemed to know what they were doing and the last technician has been coming for a good 3 or 4 years. I think they are very responsive. I had carpenter ants and I had general insect and termite service. They also bait for mice in the garage. If it is not time for a visit, but if I notice a problem, I just call and a technician will come out within a few days usually."

"Called about leak Sunday morning. Plumber came out Monday, determined it needed replacement and notified Choice, who approved claim and permitted plumber to order new water heater. Thursday new water heater was installed. Was kept updated every day by both Choice and the plumber. Workers left my garage clean and I have hot water. Very satisfied and have recommended Choice Home Warranty on the Nextdoor app."

"Build 2 Withstand Residential & Commercial services did an outstanding job putting our pocket door back on its track. Maurice and his team was highly professional, arriving promptly and equipped with all necessary tools. Their expertise was evident as they quickly diagnosed the issue and efficiently executed the repair. The door now operates smoothly, reflecting their attention to detail and commitment to quality. Their friendly and courteous demeanor made the entire experience pleasant. We are extremely satisfied with their service and highly recommend them for any residential or commercial repair needs. Thank you, Build 2 Withstand, for your exceptional work!"