Get matched with top sink installers in Granite Falls, WA

"After speaking with me, Tracy realized I was very upset about the situation, and had Rick call me to better understand my concerns and the facts of the situation.  I told him what had been done by the other company, and the information they gave me about the results of their inspection.  

Rick treated my concerns with great empathy and concern, and told me that in his experience the situation probably was not as dire as I thought.  He said he would have two of his folks come out the next morning to re-do the inspection and determine if a replacement was required.  Just speaking with him over the phone calmed my fears, and gave me the feeling that everything would turn out alright.  It was like talking with your big brother who you could always count on to take care of a difficult situation you found yourself in.  

It turned out the owner of the original company was at my house an hour after a call I made to them before contacting Aces Four.  They re-did the inspection and found, as Rick had surmised....that the line was fine, the dip in the line was minor, and they saw no issues that would require the line to be replaced.  

I will rely on Aces Four for my future plumbing, sewer, and water line needs from now on.  I thank Tracy and Rick for their concern and quick response to my situation.  They clearly care about their customers, and will do their utmost to provide outstanding services to anyone who calls them for help."

"I called around to local plumbers to check prices, and Alpine had the best prices and best reviews, so I asked them to come and fix the leaking toilet in our newly installed bathroom. It was a fairly slow leak, which I told Juanita when I spoke with her on the phone, so I had to wait a few days, as they were already pretty booked. They did manage to fit us in on Friday, instead of making us wait until Monday, which I appreciated. They came promptly at the time scheduled and replaced the piece of pipe connecting to the toilet valve, which had a flat spot from where the previous contractor had installed the toilet a few months before. They were quick, professional and tidy, as well as very reasonably priced.
We were so happy with their response and work that we called them again to connect a second new toilet, which they did for their minimum charge. Again, they were punctual and professional. I would definitely use them again, and have their number handy for future use!
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"Too spends. $1135 for a faucet? The job took ~ 30-45 minutes"

"I received a same-afternoon reply to my first contact with Sound Tile and Grout, and communication was always clear. Although they were booked out a few weeks, the regrouting job was professionally completed, and the technician went above and beyond by also touching up the grout on the backsplash so it all looks consistent and new. Tim was very neat, tidy, efficient and clearly knew what he was doing. Would recommend to anyone needing grout work."

"I called Hagee this morning at 815 am and at 2.30 the same afternoon the sink is working, the clog gone, and the kitchen is all cleaned up.  Caleb did an amazing job fixing everything up, plus he cleaned up the space and corrected my husband's slight plumbing error.   Caleb let me know he was on his way, and then left me with his business card should we need anything else.

He highly recommended the hydro clean, and I am planning to schedule that sooner rather than later.  Everyone I spoke with at Hagee was fabulous.  Thank you Caleb and Hagee team.

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Best contractor one could find?Sean Carlstrom and Jerry Williams did all work, themselves, except for drywall, spackling, and granite fabrication and installation. The construction industry recognizes three grades of quality, Good, Better, and Best. Carlstrom does only ?Best.?

I got three estimates. The first was ?Good? in that the contractor wanted to install his standard kitchen on a cost plus basis. The second was ?Better? in that the contractor wanted to do all work, himself, in accordance with our wishes but seemed to lack a full understanding of the scope of the job. Only estimator Jim Sittler and owner Sean Carlstrom were able to grasp the full scope of our project and give us a fair bid for ?Best? quality. They did this with a firm contract.

Carlstrom referred to the plans consistently and never varied. If a question cropped up, they asked and complied with the decision with no sign of resistance or anxiety.
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"Very well. I had paid 265 for 4 hours of handy man work. I paid 320 more which included all material and new faucet. I felt good about the quality and communication."

"I sought multiple bids for the project and gave Ethos a shot because of Angie's List reviews.  Bill came to do the assessment and bid.  I did not have to wait very long for an appointment date.  He was on time and was by far the most knowledgeable of the bidders and provided the most in-depth comments, ideas, and options.  (For example, I assumed we'd have to replace both the front door and the front storm door.  He thought they might be able to do some adjustments and get the front door working correctly.  (The storm door was definitely a deteriorating mess...)  He could have immediately sold me a front door without offering to try fixing it first. 
     I'd done some homework and learned things like you need to make sure the bid gets written up with the exact manufacturer name/model numbers so you get what you thought you were paying for.  Bill's bid already had all the features of a proper bid.  The biggest cost is the doors/related hardware, by the way.  We were able to use all our hardware again which saved quite a bit of money plus we didn't have to re-key.   I felt comfortable with the labor costs and confident in the company's skill so we made a partial payment.  It takes a few weeks (sometimes more) for the doors to actually arrive after being ordered (and a bit longer if you want them to be pre-painted a particular color.)  We were able to schedule door installations within a week or so after they arrived at Ethos.
     I feel bad for Ethos because the extent of crumbling/rotting cedar siding and door sills may have been a lot more than even they anticipated.  Nonetheless, they stuck with the bid.  The installation processes went smoothly from my perspective.  The first day they finished the shop door install as well as a door and a storm door leading to the deck.  The installer called me over to point out issues, ask for my preferences, etc.  Housekeeping was good.  He was pleasant and professional.  They needed to return to do the storm door on the front of house and try to get the front door working without replacing it.  (Note: we have less daylight in the winter.)
    Unfortunately, the front door problems didn't respond properly to repair efforts even after a couple of hours of working at it.  They gave it a really good try.  We needed to order a new one after all.  Also, there was a lot more rot affecting the areas to which we needed to attach and caulk things.  We interrupted the project to order the new front door.  The project resumed 4-6 weeks later.  
      I lack the language to describe everything done, but I can tell great attention to detail was paid to make sure everything was done correctly.  For example, despite having had our prior good quality doors "professionally" installed, you could see daylight on some of the sides from the get go.   I thought it wasn't possible to get tight on the sides, only the bottom of the door if you used weather stripping.  From the get go the front door would stick on the side that had the handle, sometimes you'd have to actually pull up on the knob to lift the door a bit and be able to get it open.  The door installed by Ethos fits perfectly..... 
     One of the days Danielle, the office manager, came on-site because she was curious and the company owner wanted her to be able to see what it really takes to get the job done out in the field.  She has always been pleasant and responsive (by email and phone) so it was nice to meet her.  I also thought it was great for the owner to care enough about the customers and his staff to invest in hands on education.  
     We love all 5 new doors and how smoothly they operate.  Ethos has been very easy to deal with, responsive, flexible, never cut corners, and I ended up confident that they are successful because they put the best interests of the customer ahead of looking at profit margins.     
    We have some windows we will want replace in the next year or two and Ethos will get the work, no question about it.  Also, I've since learned they do general construction work.  I just scheduled an appointment for them to take a look at a kitchen/bath remodel we are ready to undertake.  I'll keep y'all posted on how that goes.
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"I had a LOT of questions and Ryan, the owner, responded quickly to each email. The work crew were all polite, quiet, and all-around good people. The price was reasonable compared to comps, and the job was finished when they said it would be. We've had some torrential rains since and not a drop has gotten into my basement!"

"I liked Alex as a person, I was very happy with how much care and knowledge he brought to the table, and he pulled things off with quite a lot of precision and care. Let's put it this way: I had Alex work on a series of problem areas in the house.
I had a utility faucet that was dripping, he inspected the hoses and replaced the faucet. No problem. I had a couple of electrical boxes that weren't working, or were dislodged. He replaced the dimmer (asked for), and corrected things. I had some issues in the plaster, some drywall exposure where I'd had minor water damage. He cut it out and applied mud. I had a garage door with a big gap at the bottom, where I wanted a door sweep. He chose a high end sweep, cut it to perfect size, and put it right where he needed. I had issues where I wanted to do some weatherization, he took care of some problem area.
And he did everything with care and skill. I've more projects on the way, and I've already asked for work from him again.
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