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"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

"The employee who was trouble-shooting the problem could not pinpoint the exact problem. So he contacted his boss-the owner--who promptly came out. He knew it was a wiring problem but was unable to pinpoint where in the wiring the problem was. So we then discussed prices of a new unit in case it couldn't be repaired. He later emailed me an estimate for the cost of fixing the problem (still not specifically identified) which was extremely high: $460.00--far beyond my ability to pay. I asked my friends and eventually found someone who knew a lot about air condidtioners & wiring and he and I together were able to trouble shoot & find the exact location of the severed wires which were not difficult or time consuming to find. My air conditioner has been running just fine ever since. I saved $370 by getting involved in the trouble shooting. Tarpy was professional and responsive but highly overpriced with this particular problem."

"It's been a while so I'll try to recall as much as I can. The guy arrived on time. He didn't show ID nor was he wearing a shirt with the Company Logo. The companies that I've dealt with through Angies List' send representatives that are groomed, have some form of ID or wear clothing with a Company LOGO. I had just gotten my carpet clean (using a co. from Angies' List) so I was less than thrilled when he walked on my carpet with dirty shoes. He began his inspection and pointed out items as we went along. I could be wrong, but I didn't get the impression that he was a "real" plumber, more like a tech. I pointed out that on the toilet in the kids bathroom the inside flap didn't always go down allowing the water to refill. I also mentioned that the whole was small which meant that it had to be flushed more than once for waste to go down. He suggested replacing the flushing mechanism with a new one. I'd replaced one before so I knew the parts were relatively inexpensive and fairly easy to do (I'm not that handy). I asked the cost of the job and he quoted me a price of $135 (steep for a $20 kit and 15 minutes of work) but said he had to contact his supervisor to make the deal. I think he said it usually cost $200. He called the supervisor (he called someone, I can't swear it was a supervisor) , told him the what he had quoted me and asked if that was okay. He relayed the message to me that if I gave the company an A rating on Angies' List that the $135 would be ok. ( I fixed the toilet myself). Next was the outside drain inspection with the camera probe which he said was usually not included in the price but that since it was printed that way he'd do it. He checked the drain from the front yard to the street, it was clear. I thought it was supposed to be the drain running through the house to check of clogs or debris which would have been accessed through the back of the house. Anyway, the guy was friendly & chatty but I don't foresee using the company."

"Didn't feel as though they listened to what we were looking for. Ideas not unique or innovative.
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"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

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With over 35 year of experience we pride ourselves on specializing on home remodeling making your dreams become reality. We appreciate your consideration and look forward to making you our life long customer.

"For the first time a refrigerator repair done that worked."

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C-10 CLSB LICENSE 836062\nAdditional E-mails - powerandlightelectric@yahoo.com, mariosevilleja@powerandlightelectric.com, mariosevilleja@yahoo.com