Get matched with top fire or smoke damage recovery pros in Hamburg, NY

"They were courteous and on time, did the service efficiently.  However, I didn't like the way the carpet smelled after.  It had a chemical odor to it."

"I can safely say this is the best carpet cleaning and repair business in the Buffalo area if not all of Western New York and beyond. Brad is passionate about what he does. Polite, hardworking, and professional. I had a carpet repair and cleaning done by him and I could not be more satisfied if I tried. The work done was efficient, done in a timely manner, and was easy on the pocket book. The problem with most companies is that they clock in and out and do not put passion into what they are doing. This is not the case with carpet star. Brad explains his work and the process just like the customer was working alongside him and you can see the drive in him. I am extremely pleased and grateful that I found this company. If you are looking for carpet installation, flooring installation, cleaning/repair or just a company that has outstanding character, this company should be #1 on your list. Well worth the money"

"Last year, we sought three estimates to take care of the visible mold in our attic. Of the three estimates, Enzyme Life Sciences (ELS) set themselves apart for two reasons. First, their price for the remediation alone was less than their competitors – hundreds of dollars less. Second, ELS does not perform repairs as the other companies did, which gave us the flexibility to do repairs ourselves or find our own contractor to perform the repairs at a price we found reasonable. ELS was more than happy to help us understand what improvements he thought we should perform on the attic and we made those changes after the remediation at minimal additional cost. ELS was prompt for every interaction and responsive with phone communication. I felt bad for Mike, our ELS remediation expert, as he came to perform the work at the height of last summer’s heat. He came down from the attic after the remediation sweating but maintained a positive attitude throughout the job. He even went above and beyond to take away some moldy insulation that I had piled up in the attic to dispose of myself. Mike left us with clear directions to run the whole house fan and dry out the stain remover. Minor staining remained after the service, which is not uncommon, but Mike spent as much time at our house as was necessary to ensure that the mold was dead. We recently sold the house to reduce our commute to work. The buyer’s inspector noted the remaining mold staining in the attic. Mike was extremely professional when I called him for help. He reviewed the inspection report and recognized the staining. He could have demanded an air sample to prove the accusation of live mold, but he didn’t because he cared about me, his customer, and our interest in moving through the sale of our house. Instead, Mike offered to come back out to the house and perform another treatment at no cost, which gave the buyers confidence that he was willing to stand behind his work. He also confirmed to our buyer that his guarantee would transfer to them, with a few reasonable expectations like “please do an air sample next time so that we know that there is indeed a problem.” In the end, our buyer was happy with ELS quality and customer service and we moved through the sale with no further questions or concerns about the attic."

"I had a gutter that was leaking due to a problem with my roof (not extended far enough over the gutter). I called Tri-Town because I have used them in the past for various projects - they came out and repaired it quickly and for a very reasonable fee. No more leaking - yay!!"

"The service is absolutely wonderful and they are really good. They are dependable, when they say they are coming, they are on time. They are qualified people. Their price was comparable to others. Before we bought our fireplace from them, we called some other places and they were very reasonable. They were clean and picked up. I can't say a bad thing about them."

"Very pleased with my service. The men were prompt, polite and quick. Many of the spots and stains that I was worried about came clean and the carpets look wonderful! I will definitely call them again. <br />"

"The basement was a mess. It has debris that was in there for decades. They did a super job. It took them longer than expected and it did not cost me an extra cent. They were wonderful and I trusted them completely. Not a hassle at all. It was on our rental property that was empty, so it was not an inconvenience to anyone. It took one email and had someone out to give an estimate. He carefully looked at everything that needed to be done. Got the estimate. They worked around my schedule. Very happy!"

"I've worked in contracting of over 40 years, mostly commercial.   I was very impressed with Utech.   The crews were very professional.   Daily there was a supervisor who was very experienced and directed the crew with professionalism.  They protected all of my existing surfaces, cleaned up the areas nightly, and were very sensitive to the owner.   Very polite, well mannered.  When additional labor was needed, additional crews were brought in.    The owner stopped by twice along with a traveling supervisor.   Very labor intensive, but they did everything perfectly. <br />"

"The quality of the work was very high, they arrived every day on time and kept me informed of any issues they had along with their progress. They stayed on budget and also addressed a few other items I gave them. I plan to use them again in the future."

"PuroClean showed up and began immediately to dry the damage floors. They also worked with our insurance company helping them understand the damage caused by the leak in a very short time, like less than a week. They were professional and provided Value for the their work including drying the damp areas from below the floor and above removing the possibility of a mold issue."