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Water heater installers and replacers in Hampstead

Avatar for Pohlman Plumbing Inc

Pohlman Plumbing Inc

611 N Hammonds Ferry Rd STE P
4.63(
38
)
Approved Pro

Pohlman Plumbing Inc

611 N Hammonds Ferry Rd STE P
4.63(
38
)
Approved Pro
Customers say: Quick response
17 years of experience
Free onsite estimate

Pohlman Plumbing is a local, family-owned and -operated full-service plumbing and HVAC company serving the Baltimore metro area. Founded in 2008, our professional and friendly customer service plus our top-notch skills have made us one of the most trusted local plumbers in Baltimore. When you choose to work with Pohlman Plumbing, you can have peace of mind knowing we always stand by the Pohlman Promise: fast service, at a fair price, and done right the first time.

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

Georgette T on January 2024

Pohlman Plumbing is a local, family-owned and -operated full-service plumbing and HVAC company serving the Baltimore metro area. Founded in 2008, our professional and friendly customer service plus our top-notch skills have made us one of the most trusted local plumbers in Baltimore. When you choose to work with Pohlman Plumbing, you can have peace of mind knowing we always stand by the Pohlman Promise: fast service, at a fair price, and done right the first time.

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

Georgette T on January 2024


Avatar for Steve's Monster Plumbing and Drain Cleaning

Steve's Monster Plumbing and Drain Cleaning

3 King Square Ct
5.00(
10
)
Approved Pro

Steve's Monster Plumbing and Drain Cleaning

3 King Square Ct
5.00(
10
)
Approved Pro
Customers say: Quick response
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
6 years of experience

We're dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"Supper job, this was a difficult job. I did not know what was wrong with the toilet clog, it flooded out two floors over 7000.00. I first called Roto Rooter the fix it for two days. We were referred to Monster Plumbing and he came fixed it and told me if I had any more problems to call him again. Two later again toilet clogged. He came out with a scope and found some type of wiring that the builders dropped in during our rebuild after a fire. Pulled it out and what a relief super job!!! He was very assertive that he would find the problem. GREAT JOB!!!"

Mac M on June 2025

We're dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"Supper job, this was a difficult job. I did not know what was wrong with the toilet clog, it flooded out two floors over 7000.00. I first called Roto Rooter the fix it for two days. We were referred to Monster Plumbing and he came fixed it and told me if I had any more problems to call him again. Two later again toilet clogged. He came out with a scope and found some type of wiring that the builders dropped in during our rebuild after a fire. Pulled it out and what a relief super job!!! He was very assertive that he would find the problem. GREAT JOB!!!"

Mac M on June 2025


Avatar for Atlantic Blue Water Services

Atlantic Blue Water Services

1802 Baltimore Boulevard
4.80(
109
)
Approved Pro

Atlantic Blue Water Services

1802 Baltimore Boulevard
4.80(
109
)
Approved Pro
Super Service Award
Customers say: True professional
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
117 local quotes requested

Atlantic Blue Water Services provides the highest quality and most specialized home water treatment systems in today's market. We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Don't settle for anything less than the best for your home or business. Experience the difference with Atlantic Blue Water Services. Contact us now for a free, no-obligation water test and discover why we are the preferred choice for clean water solutions in Maryland. Our experienced team is ready to answer your questions and guide you toward the best water solution for your home or business. We invite you to trust us with your water needs! Water Testing - Water Treatment - Water Softening - Well Water - City Water - Well Pumps - Tanks - Drinking Systems - Reverse Osmosis - Residential & Commercial

"These guys - wow. Even though my address was outside their range for same-day service, they came out anyway (and quickly). They quickly diagnosed the issue and offered solutions & recommendations. Very prompt, very professional, will absolutely be using them going forward. A"

Don P on September 2024

Atlantic Blue Water Services provides the highest quality and most specialized home water treatment systems in today's market. We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Don't settle for anything less than the best for your home or business. Experience the difference with Atlantic Blue Water Services. Contact us now for a free, no-obligation water test and discover why we are the preferred choice for clean water solutions in Maryland. Our experienced team is ready to answer your questions and guide you toward the best water solution for your home or business. We invite you to trust us with your water needs! Water Testing - Water Treatment - Water Softening - Well Water - City Water - Well Pumps - Tanks - Drinking Systems - Reverse Osmosis - Residential & Commercial

"These guys - wow. Even though my address was outside their range for same-day service, they came out anyway (and quickly). They quickly diagnosed the issue and offered solutions & recommendations. Very prompt, very professional, will absolutely be using them going forward. A"

Don P on September 2024


Avatar for Constellation Home

Constellation Home

1409-A Tangier Dr
4.79(
7
)
Approved Pro

Constellation Home

1409-A Tangier Dr
4.79(
7
)
Approved Pro
Customers say: True professional
87 local quotes requested
33 years of experience

Constellation Home provides high-quality, personal service that you've depended on for decades. Constellation Home is Maryland's go-to home service provider your water heater installation needs. Our team will arrive on time, in uniform and ready to get the job done right the first time. All backed by our 100% satisfaction guarantee. We Know More, We Do More.

"nothing to add"

Rion S on May 2025

Constellation Home provides high-quality, personal service that you've depended on for decades. Constellation Home is Maryland's go-to home service provider your water heater installation needs. Our team will arrive on time, in uniform and ready to get the job done right the first time. All backed by our 100% satisfaction guarantee. We Know More, We Do More.

"nothing to add"

Rion S on May 2025


Avatar for Prime Plumbing, LLC

Prime Plumbing, LLC

7617 Baltimore Annapolis Blvd.
4.87(
20
)
Approved Pro

Prime Plumbing, LLC

7617 Baltimore Annapolis Blvd.
4.87(
20
)
Approved Pro
Customers say: Quick response
232 local quotes requested
13 years of experience

Prime Plumbing is proud to be a family owned, locally operated business that has been working in the community since 2012! With years of experience and unmatched expertise we can help with any and all of your plumbing needs. Since opening our doors we have built our business on providing our customers with the highest quality products and service at a fair price. Our customers can count on our techs being timely, tidy and when the job is done that you will be 100% satisfied with the work completed. When you need a plumber, think Prime Plumbing and let us show you why our customers become customers for life.

"Fair"

Clyde M on May 2025

Prime Plumbing is proud to be a family owned, locally operated business that has been working in the community since 2012! With years of experience and unmatched expertise we can help with any and all of your plumbing needs. Since opening our doors we have built our business on providing our customers with the highest quality products and service at a fair price. Our customers can count on our techs being timely, tidy and when the job is done that you will be 100% satisfied with the work completed. When you need a plumber, think Prime Plumbing and let us show you why our customers become customers for life.

"Fair"

Clyde M on May 2025


Avatar for Mr. Rooter of Maryland

Mr. Rooter of Maryland

3701 Commerce Drive, Suite 105
4.47(
906
)
Approved Pro

Mr. Rooter of Maryland

3701 Commerce Drive, Suite 105
4.47(
906
)
Approved Pro
Customers say: Super punctual
813 local quotes requested
57 years of experience

Dealing with a busted toilet? Can't seem to unclog that drain? It's time to call on your local Mr. Rooter® Plumbing. Since 1968 our full service residential and commercial plumbers have been available around-the-clock to tackle your plumbing service needs! We never charge extra, always stand behind our work, and provide upfront pricing so you know exactly what you are paying for ahead of time. You can count on our plumbers to deliver fast, affordable, and reliable plumbing services throughout the state of Maryland. Call us today, we look forward to serving you for years to come!

"Our service person, Dave, was great. Professional, timely, made sure we understood the quote, completed the job quickly & efficiently! We're ready for the new refrigerator thanks to Dave :) "

Michaele B on September 2025

Dealing with a busted toilet? Can't seem to unclog that drain? It's time to call on your local Mr. Rooter® Plumbing. Since 1968 our full service residential and commercial plumbers have been available around-the-clock to tackle your plumbing service needs! We never charge extra, always stand behind our work, and provide upfront pricing so you know exactly what you are paying for ahead of time. You can count on our plumbers to deliver fast, affordable, and reliable plumbing services throughout the state of Maryland. Call us today, we look forward to serving you for years to come!

"Our service person, Dave, was great. Professional, timely, made sure we understood the quote, completed the job quickly & efficiently! We're ready for the new refrigerator thanks to Dave :) "

Michaele B on September 2025


Avatar for Horizon Services, LLC (MD)

Horizon Services, LLC (MD)

2607 N Rolling Rd
New on HomeAdvisorNew on HomeAdvisor
Approved Pro

Horizon Services, LLC (MD)

2607 N Rolling Rd
New on HomeAdvisorNew on HomeAdvisor
Approved Pro
43 local quotes requested
36 years of experience

Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.

Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.


Avatar for BFMD, LLC

BFMD, LLC

4219 Hanover Pike
4.90(
20
)
Approved Pro

BFMD, LLC

4219 Hanover Pike
4.90(
20
)
Approved Pro
Customers say: True professional
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
55 local quotes requested

BFMD, LLC is licensed and dependable plumbing and pipeline service provider in Manchester, MD. Specializing in sewer service, underground pipe repair, and video pipeline inspections, there is no project too big for our team. We even handle municipal plumbing and builder services, including public right-of-way connections, new water meter installation, and fire hydrant repair. At BFMD, we combine our years of experience with underground utilities with state-of-the-art video technology to help quickly and efficiently find and eliminate pipeline problems like clogs and corrosion. If you have an older home or property in the Carroll County area, trust BFMD for annual pipeline inspections, sewer cleaning, and underground pipe repairs that keep your property in top condition. Call today for a free water or sewer line estimate!

"Perfectly. Very competent and friendly servicemen."

Gregory S on August 2025

BFMD, LLC is licensed and dependable plumbing and pipeline service provider in Manchester, MD. Specializing in sewer service, underground pipe repair, and video pipeline inspections, there is no project too big for our team. We even handle municipal plumbing and builder services, including public right-of-way connections, new water meter installation, and fire hydrant repair. At BFMD, we combine our years of experience with underground utilities with state-of-the-art video technology to help quickly and efficiently find and eliminate pipeline problems like clogs and corrosion. If you have an older home or property in the Carroll County area, trust BFMD for annual pipeline inspections, sewer cleaning, and underground pipe repairs that keep your property in top condition. Call today for a free water or sewer line estimate!

"Perfectly. Very competent and friendly servicemen."

Gregory S on August 2025


Avatar for Atlantic Blue Water Services

Atlantic Blue Water Services

1802 Baltimore Blvd
4.70(
57
)
Approved Pro

Atlantic Blue Water Services

1802 Baltimore Blvd
4.70(
57
)
Approved Pro
Customers say: Super punctual
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
229 local quotes requested

Averaging a 4.8-star rating across all review platforms, client satisfaction is our #1 priority! Atlantic Blue Water Services provides the highest quality and most specialized home water treatment systems in today's market. We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Don't settle for anything less than the best for your home or business. Experience the difference with Atlantic Blue Water Services. Contact us now for a free, no-obligation water test and discover why we are the preferred choice for clean water solutions in Maryland. Our experienced team is ready to answer your questions and guide you toward the best water solution for your home or business. We invite you to trust us with your water needs! Water Testing - Water Treatment - Water Softening - Well Water - City Water - Well Pumps - Tanks - Drinking Systems - Reverse Osmosis - Residential & Commercial

"Professional"

vignesh m on December 2022

Averaging a 4.8-star rating across all review platforms, client satisfaction is our #1 priority! Atlantic Blue Water Services provides the highest quality and most specialized home water treatment systems in today's market. We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Don't settle for anything less than the best for your home or business. Experience the difference with Atlantic Blue Water Services. Contact us now for a free, no-obligation water test and discover why we are the preferred choice for clean water solutions in Maryland. Our experienced team is ready to answer your questions and guide you toward the best water solution for your home or business. We invite you to trust us with your water needs! Water Testing - Water Treatment - Water Softening - Well Water - City Water - Well Pumps - Tanks - Drinking Systems - Reverse Osmosis - Residential & Commercial

"Professional"

vignesh m on December 2022


Avatar for AES Builder & Home Improvements

AES Builder & Home Improvements

6915 Golden Ring Rd
4.37(
293
)
Approved Pro

AES Builder & Home Improvements

6915 Golden Ring Rd
4.37(
293
)
Approved Pro
Customers say: Quality work
1142 local quotes requested
36 years of experience

Company Motto: WHEN WE'RE DONE, YOU'LL BE HAPPY, IF YOU'RE NOT HAPPY, WE'RE NOT DONE. It's more than just a motto, it's our Company-Heartbeat. Family owned and operated, we have been serving Maryland Home owners since 1989. Stephen Longdo is a working owner, available to all his clients on a daily basis. We refuse to bid to subcontractors and give a FIVE YEAR FREE LABOR WARRANTY ON ALL OUR WORK. Member of BBB and the Maryland Improvement Contractors Association. MHIC License 37105. Angie's list members are entitled to 25% off, (up to $2,500.00 per household per year).

"I would like to start by saying I researched this company thoroughly on different websites and met with a member of the company and I thought they were really going to turn out to be a great choice for my project. It ended up not being the case for me. I feel like I was treated as if my business was not wanted or needed and I am disappointed. I am still just sitting here“shaking my head” at the whole interaction. I went to a home remodeling show at the Baltimore Convention Center on Friday, February 16, 2018. I met a representative for the company that was working the booth at the show and explained that I was looking to add a porch to the front of my house. We spoke at length with someone that ended up being a designer for the company and showed him some “inspiration photos” of ideas we had in mind for the project. We showed him two pictures on a phone with crude Photoshop renderings of our house with some images of different porches we admired added to the front of our house just for a reference point. The designer gave us his card and told us to call the company to set up an appointment for him to come out and measure and discuss the project further. On February 27th 2018 we contacted the AES Customer Care department and made an appointment for the designer to come out for measurements and other information needed for an estimate. When we mentioned the “inspiration pics” we had we were asked to email them to the company in care of the Customer Care person that set up the estimate appointment. At that time an appointment was made for March 14, 2018. On March 14, 2018 at 3pm the same designer we met at the remodeling show arrived and took measurements of the front of the house. He was just as nice as he had been when we first met him. He stated that he didn’t feel one of the ideas we showed him would work because the pitch of the existing roof was too low to add dormers. He stated the second “inspiration pic” idea would work he thought. He drew some quick sketches on his IPad to explain to us why he didn’t think the dormers would work and we agreed. He also showed us a picture he had on his IPad of a porch project he designed for another customer. It was similar to what we were looking for and the house in the picture was similar to ours in the style. We really liked it. He explained at length how he would build the foundation of the porch without having to pour a lot of concrete and the different finishes we could use. He was probably at the house for about 2 hours answering our questions and explaining things. He told us he could produce a computer image for us of roughly how the porch in his picture on the IPad would look on our house--He stated he would need to do a computer drawing anyway in order to generate the estimate and he would share the drawing with us so we could get a general idea of how it would look. He told us it would take “about two weeks” to get the drawing and the estimate to us. If and when we signed a contract, work would begin approximately 90 days later because they were so busy he said. He left stating he knew “exactly what we wanted” (his words). Two weeks came and went and we heard nothing. I emailed the Customer Care Department on Friday 4/20/18 @ 12:52pm to ask how the estimate was coming along since it had been a little over a month. The same Customer Care Dept. person we set the appointment up with initially responded @ 1:05pm to say they would ask the designer to contact us as to when we could expect the estimate. I emailed Customer Service again on Friday, 5/4/18 @ 11:50am to say we still hadn’t heard from the designer. The Customer Care Dept. (same person) responded @ 11:52am to say he will let the designer know we are expecting communication from him. (No apology for the delay or anything else, just that one sentence). On Thursday 5/31/18 @ 12:32 I again emailed the Customer Care Dept. to say “I am reaching out one last time in an attempt to get an estimate. I am hoping this bad initial experience is not reflective of the company as a whole. Is there someone that can email me an estimate? At 12:42 the Customer Care department (same person I’ve been communicating with) responded saying “I will contact the designer and request him to contact you to let you know when to expect those mock–ups” (again, no apology or anything other than that one sentence). FINALLY on 5/31/18 @ 4:52pm I received the email below from the designer. He cc’d the Customer Care Dept. person I had been communicating with as well as the owner of the company. “I apologize as to any confusion with emails as I had sent you a couple emails a few weeks ago and then before that as well so I am replying to this thread. We had sat down and looked at your existing roof line and determined that because the original pitch on your roof was to low to add any kind of meaningful dormers and to connect a front porch based on that look. We felt it better to have an engineer look at what you want to accomplish and then do some structural drawings to get a proper spread and from those drawings (if it were possible) we could do a build cost and take off. The existing roof line was to low to present any kind of structural and finished look for what you wanted. Let us know if you would like the name and number of an engineer” I responded to all on 5/31/18 @ 8:06 pm. In a nutshell I said I would be interested in seeing proof of those sent emails because I never received anything from him at all after he left my house on March 14th. I reiterated the things he had done and said when he came to the house that I talked about above and said there was never a discussion regarding an engineer or anything remotely similar. I also said how disappointed I was. I never received any further communication from the designer, Customer Service Dept. person I communicated with that was cc’d on the email, or the owner that was cc’d on the email which is what has prompted me to leave the bad review. I am assuming the Customer Service Dept staff member and owner were cc’d when the designer finally responded to me because he was told to so they would know he did finally respond so I would stop “bothering them”. I can’t put into words how disappointed I am in the way I was treated by AES. I truly don’t think this behavior is typical from them based on the glowing reviews the company gets. It also appears they do beautiful work which is another reason I am disappointed. I still have no idea what the issue was but I had a horrible experience with them for whatever reason."

Kathy R on July 2018

Company Motto: WHEN WE'RE DONE, YOU'LL BE HAPPY, IF YOU'RE NOT HAPPY, WE'RE NOT DONE. It's more than just a motto, it's our Company-Heartbeat. Family owned and operated, we have been serving Maryland Home owners since 1989. Stephen Longdo is a working owner, available to all his clients on a daily basis. We refuse to bid to subcontractors and give a FIVE YEAR FREE LABOR WARRANTY ON ALL OUR WORK. Member of BBB and the Maryland Improvement Contractors Association. MHIC License 37105. Angie's list members are entitled to 25% off, (up to $2,500.00 per household per year).

"I would like to start by saying I researched this company thoroughly on different websites and met with a member of the company and I thought they were really going to turn out to be a great choice for my project. It ended up not being the case for me. I feel like I was treated as if my business was not wanted or needed and I am disappointed. I am still just sitting here“shaking my head” at the whole interaction. I went to a home remodeling show at the Baltimore Convention Center on Friday, February 16, 2018. I met a representative for the company that was working the booth at the show and explained that I was looking to add a porch to the front of my house. We spoke at length with someone that ended up being a designer for the company and showed him some “inspiration photos” of ideas we had in mind for the project. We showed him two pictures on a phone with crude Photoshop renderings of our house with some images of different porches we admired added to the front of our house just for a reference point. The designer gave us his card and told us to call the company to set up an appointment for him to come out and measure and discuss the project further. On February 27th 2018 we contacted the AES Customer Care department and made an appointment for the designer to come out for measurements and other information needed for an estimate. When we mentioned the “inspiration pics” we had we were asked to email them to the company in care of the Customer Care person that set up the estimate appointment. At that time an appointment was made for March 14, 2018. On March 14, 2018 at 3pm the same designer we met at the remodeling show arrived and took measurements of the front of the house. He was just as nice as he had been when we first met him. He stated that he didn’t feel one of the ideas we showed him would work because the pitch of the existing roof was too low to add dormers. He stated the second “inspiration pic” idea would work he thought. He drew some quick sketches on his IPad to explain to us why he didn’t think the dormers would work and we agreed. He also showed us a picture he had on his IPad of a porch project he designed for another customer. It was similar to what we were looking for and the house in the picture was similar to ours in the style. We really liked it. He explained at length how he would build the foundation of the porch without having to pour a lot of concrete and the different finishes we could use. He was probably at the house for about 2 hours answering our questions and explaining things. He told us he could produce a computer image for us of roughly how the porch in his picture on the IPad would look on our house--He stated he would need to do a computer drawing anyway in order to generate the estimate and he would share the drawing with us so we could get a general idea of how it would look. He told us it would take “about two weeks” to get the drawing and the estimate to us. If and when we signed a contract, work would begin approximately 90 days later because they were so busy he said. He left stating he knew “exactly what we wanted” (his words). Two weeks came and went and we heard nothing. I emailed the Customer Care Department on Friday 4/20/18 @ 12:52pm to ask how the estimate was coming along since it had been a little over a month. The same Customer Care Dept. person we set the appointment up with initially responded @ 1:05pm to say they would ask the designer to contact us as to when we could expect the estimate. I emailed Customer Service again on Friday, 5/4/18 @ 11:50am to say we still hadn’t heard from the designer. The Customer Care Dept. (same person) responded @ 11:52am to say he will let the designer know we are expecting communication from him. (No apology for the delay or anything else, just that one sentence). On Thursday 5/31/18 @ 12:32 I again emailed the Customer Care Dept. to say “I am reaching out one last time in an attempt to get an estimate. I am hoping this bad initial experience is not reflective of the company as a whole. Is there someone that can email me an estimate? At 12:42 the Customer Care department (same person I’ve been communicating with) responded saying “I will contact the designer and request him to contact you to let you know when to expect those mock–ups” (again, no apology or anything other than that one sentence). FINALLY on 5/31/18 @ 4:52pm I received the email below from the designer. He cc’d the Customer Care Dept. person I had been communicating with as well as the owner of the company. “I apologize as to any confusion with emails as I had sent you a couple emails a few weeks ago and then before that as well so I am replying to this thread. We had sat down and looked at your existing roof line and determined that because the original pitch on your roof was to low to add any kind of meaningful dormers and to connect a front porch based on that look. We felt it better to have an engineer look at what you want to accomplish and then do some structural drawings to get a proper spread and from those drawings (if it were possible) we could do a build cost and take off. The existing roof line was to low to present any kind of structural and finished look for what you wanted. Let us know if you would like the name and number of an engineer” I responded to all on 5/31/18 @ 8:06 pm. In a nutshell I said I would be interested in seeing proof of those sent emails because I never received anything from him at all after he left my house on March 14th. I reiterated the things he had done and said when he came to the house that I talked about above and said there was never a discussion regarding an engineer or anything remotely similar. I also said how disappointed I was. I never received any further communication from the designer, Customer Service Dept. person I communicated with that was cc’d on the email, or the owner that was cc’d on the email which is what has prompted me to leave the bad review. I am assuming the Customer Service Dept staff member and owner were cc’d when the designer finally responded to me because he was told to so they would know he did finally respond so I would stop “bothering them”. I can’t put into words how disappointed I am in the way I was treated by AES. I truly don’t think this behavior is typical from them based on the glowing reviews the company gets. It also appears they do beautiful work which is another reason I am disappointed. I still have no idea what the issue was but I had a horrible experience with them for whatever reason."

Kathy R on July 2018

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