
Serving Harvard, MA and surrounding areas
Approved
In business since 2023
Free estimates
Emergency services offered
"Brandon showed up promptly and completed the repairs."





+5


Serving Harvard, MA and surrounding areas
Approved
In business since 2023
Free estimates
Emergency services offered
"Brandon showed up promptly and completed the repairs."





+5

Serving Harvard, MA and surrounding areas
Approved
In business since 2012
Free estimates
Emergency services offered
"Great job. Perfectly on time and very helpful in explaining plumbing problems and resolving them - even went to Home Depot to pick up new fixture. Highly recommend."





+32

Serving Harvard, MA and surrounding areas
Approved
In business since 2020
Free estimates
Emergency services offered
"Excellent. I called Ferris Plumbing on a Thursday afternoon and left a message. Matt returned my call the next morning. After I explained the problem, Matt said he would try to get to me that day (Friday), but he may not be able to. Meanwhile, he suggested not using that toilet. He called later that day and said he couldn't make it, but would be able to on Monday. He called me on Monday morning to confirm that he would be coming and gave me a estimated time of arrival. Matt wasn't able to come himself, but two of his plumbers arrived mid-morning. I explain all of this because Matt's communication was OUTSTANDING. I always knew the status and I knew he would be arriving as soon as he could. His two plumbers were also excellent and efficient. They replaced the toilet flange and gasket, and remounted the toilet without needing to disturb the downstairs ceiling. I should mention that the toilet is the original installation of 48 years ago. The original gasket was completely disintegrated to the point that only few small fragments of it were left. They were also very careful to protect the carpet just outside the bathroom by placing a drop cloth to protect it. Their service and work was EXCELLENT. We are considering remodeling that bathroom and Ferris Plumbing will certainly be our first choice to do the work. I highly recommend (Matt) Ferris Plumbing."





+24

Serving Harvard, MA and surrounding areas
Approved
In business since 1997
Free estimates
Emergency services offered
"I would recommend Lamore Plumbing and Heating to anyone. Quick, friendly, professional!!! He saved me $1,000 and he was able to complete the project while I was at work!!! PHENOMENAL!!!"





+26

Serving Harvard, MA and surrounding areas
Approved
In business since 1979
Warranties offered
Small jobs welcome
"Most of us are well aware that service calls for any home repair leave us all a little apprehensive. Some businesses focus more on the bottom line, and in turn, the quality of work suffers for the customer. This isnâ t the case with Milltown Plumbing and Heating when I called them to service my central A/C which wasn't cooling the house. Even though my unit is in need of replacement, Jay, their Field Service Technician was able to at least get the A/C up and running. He was honest and straightforward in assessing my problem and suggested I meet with a comfort advisor in regard to a new central A/C unit. My experience didn't change. The comfort advisor I met with gave me a variety of options for a replacement unit, again he was courteous and honest. If youâ re looking for a company that you can trust, a company with integrity, I would strongly recommend you contact Milltown Plumbing and Heating for any of the services they provide."





+4

Serving Harvard, MA and surrounding areas
Approved
In business since 2008
Emergency services offered
Warranties offered
"Service people are excellent in their profession in what they do. Just under 2 1/2 hours they taken the old water tank out and replaced with the new water tank with new copper pipe connections."





+55

Serving Harvard, MA and surrounding areas
Approved (Corporate)
In business since 1989
Free estimates
Emergency services offered
"Topic is a home water supply Shallow Well which operates with a shallow well jet pump + pressure tank installed in the basement. I had been collecting parts over the summer, as I knew the original to house jet pump would go out soon some day and with covid parts are hard to get quick, so started collecting ahead of time. Glad I did as the pump started leaking, from the housing. Replacement needed. Not an emergency but time to get it replaced. Was a ticking clock as it also looked like the pump was twisting putting stress on piping as original owner did not mount it and other fittings had large amounts of corrosion on them. I supplied these parts for the job: new 1hp jet pump, 44 Gal. pressure tank with T package, water filter housing, brass fittings, brass check valve, brass ball valves, 1" copper pipe and some copper fitting, and 2x10 pressure treated board to mount the pump/board to the floor with concrete anchors. Called up Sila on 10/14, master plumber Dave was available on 10/16 to come quote the job of installing what I supplied and misc. parts still needed. Talked with me and received my requests for specific design wants and he supplied his opinions & additional ideas and other options like wall mounting of water filter, sensor shutoff option and different water filter all together and we worked out the plan, did not do the different filter or sensor though. Talked about brass pipe and fittings at the pump up to the pressure tank and we agreed what I had purchased was good and would last a lifetime, vs copper all the way which would still last a long time. Quoted $2800 with water filter bypassing and $2600 without the water filter bypassing. Job was scheduled for 10/22. Quote was high level line item as listed here. Came a bit late on 10/14, due to an emergency call, no big deal Dave called to let me know. Was on time for installation on 10/22, 7:30am. Two workers on Job (Dave + 1, sorry I’m horrible with names +1 was an electrician and was helping Dave) Job took ~ 8 hours to finish. What was not able to be completed: Was not able to replace old original check valve. Well started to suck air when old was started to be removed, confirming there is no foot valve on the line or a broken one, so old check valve was kept. Concern was not being able to recover from air going down the well pipe causing priming issues. At this point the job would require a well expert and was not able to be replaced by Sila. What part of job was mis-understood: Mounting of jet pump to board/floor. Ended up missing the concrete anchors to start and installing after the fact with a different method. Made it more difficult to mount the pump and did scratch the rust proof paint. But it got done. Nice and sturdy. What was complicated on the job: Something that should have not been an issue at all went wrong. I had purchased 1” brass unions. There were two unions installed. One was found to be causing leaks during the initial job installation. This caused extra rework during the initial job. After job completion and area dried with a fan, it was found that both unions were leaking. The original one that had issues in the initial job and the 2nd one. One is pre pump and one is post pump. Called Sila office on 10/23 and told them what was happening, Dave’s earliest availability to come back was was 10/26. He was on time on 10/26. Dave stated that 1 union was giving trouble and replaced it with one spare that I had also purchased. When looking at the 2nd union again he was not able to get it to seal and he made the call and changed the design to direct copper connection and no union, I did not object as at this point just wanted the job done. No More leaks on that location, but also no ability to easily break the connection for future maintenance. When left no leaks. However, after using water for a while the 1st union started leaking again. Texted Dave direct with a picture and said he could return on 10/28 and I requested him to bring a union from his supply. Arrived when he could with ~ 1hr notice and replaced the union with one of his. When looking closer at the issue unions that I had purchased it was found they were cracking. Summary: I’m a novice in pluming, reason for calling Sila. I wish Dave would have noticed the poor part / crack issue and replaced unions from his stock on day 1. I was trying to save time by collecting parts over time and ended up causing issues. Dave knew he was working with brass and seems like he did not have backup stock on site incase of issues. Wish he did as I’d have two unions… and he would not have had to come back twice to repair the leaks. The call was made to not use the brass ball valves I purchased so it was clear that my parts were recommended to use but not absolute. Overall Dave and team did a great job, it’s clean, organized, valves and drain spickets installed nice and logically, filter is at good height, job completed like I asked and planned with Dave, except for the above jet pump mounting, union issue and check valve replacement discussion above here. Dave and team was professional and focused to get the job done. Thanks Dave for your hard work. Reason for Rating: I am giving this job an A rating based on the end result, Sila stood by the workmanship and resolved the issues that arose. That is a sign of a great company. If I would not have supplied the couplers that issue would not have happened ultimately and the check valve & well priming issue was just out of reach and would have required a well specialist to complete. The pump mounting was probably just lost in the large amount of details we had discussed, again it is mounted sturdy."





+6

Serving Harvard, MA and surrounding areas
Approved
In business since 2011
Free estimates
Warranties offered
"Domination Plumbing were very professional & excellent customer service. If I plan to need plumbing in the future, I won’t hesitate to contact them again."





+20

Serving Harvard, MA and surrounding areas
Approved
Super Service Award Winner
In business since 2005
Credit card accepted
Customers say: Quick response
"Although I ultimately didn’t get work done by David because a family member had already hired someone else, I wanted to mention how professional and courteous David is. I explained the situation and exactly what I wanted, they promptly followed up with exactly what I asked. Will definitely be reaching back out to them for anything I need for plumbing."





+21

Serving Harvard, MA and surrounding areas
Approved
In business since 1979
Credit card accepted
Customers say: Super punctual
"We needed a new faucet installed and a toilet repaired. It was easy to book an appointment and Matt was on time. He was very professional. He has great customer service skills and he did the work in a couple of hours. We definitely will use Milltown Plumbing again."



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