Get matched with top central a/c installers in Hempstead, TX

"Enoch helped us get money from our utility company to help with the purchase of central HVAC system."

"We were in the unfortunate position of needing to replace two HVAC units in our home at the same time. We learned that our son is sensitive to mold and found that our existing units, which were 15 years old, had mold in the plenum. We reached out to five local A/C businesses in efforts to find a person or company we felt comfortable with who would install two new, trustworthy HVACs with a filtration system to combat mold. Adam at Cool Tech was the last person we met with of the five businesses, and ultimately the one who earned our trust. Where some of the companies saw an opportunity to add lots of extra bells and whistles (because of our son's sensitivity), Adam was honest and straightforward about what was necessary and what was not. He offered a competitive price on a time-tested brand (Trane) along with a unique filtration system called the iWave Air. But most importantly, he was generous with his time, knowledge, and experience. In the end, we decided to work with Adam, because he himself would be the person in our home putting the unit together, rather than sending a crew we had never met. Adam guided us through the decision-making process to determine what was best for our home and situation, and he followed the plan through to a T. We will recommend him to all of our neighbors whose a/c units are now reaching the 15 year mark, and we highly recommend him to anyone reading this review."

"I encountered a slight problem with the installation, I didn't have to call, as the administrative assistant called to follow up and I relayed to her my concern and she schedule the installer to return the next week to check and correct the issue. they left the work space clear and orderly, it was like they had not even been there. Very professional and answers immediately. I called on the labor day weekend and they answered immediately. Can't say enough."

"Great quick and fast. Call and in 2 hours we're in my house fixing the AC"

"I was able to go from quote to install in about 24 hours"

"Excellent service from John Moore! This review goes across the board to capture all those involved from the initial call for service to the final step of installation/replacement. We’ve used John Moore Services for several things in the past three months and once again they did not disappoint. Great customer service, pricing, speed and efficiency in installation! Highly recommend!!"

"They first brought in and attempted to install the wrong (lower level) model but the job boss caught it and they brought in the correct one. Then they couldn't get the thermostat to work but came back the next day and got it working. The next week the thermostat read 3 degrees higher than the set temp, next day it was a 4 degree difference, next day the screen went blank. They came out within an hour and fixed it but didn't seem to know what was wrong. Seems like the problem is with the American Standard product though. Cuccos was quick to fix the problems and very polite and clean. But also, the Angie's List page says they give a 10% discount to seniors and I didn't get that - when I asked, instead the owner offered 5 years free maintenance."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Great price and installation. Installed 2 systems in 1 day for less than others bid for 1 system!! Very happy with Enoch. In fact, I already referred them to a friend!"

"1. They did a really good job. When the air flow balance wasn't to my liking they came back and fixed it right away. Also built new intake boxes to my guidelines. ($2000-2200, don't really remember exact amount) 2. Their tech was good at troubleshooting and pin pointing what was wrong. Was able to replace part the next day. ($200 for parts and labor) 3. Tech troubleshooted a bad capacitor and was able to replace it onsite and this was an after hours call. (aournd $185 for parts and labor) 4. Tech troubleshooted a bad control board. Took a day to get replacement board as this was a weekend call. ($400 for parts and labor) Their techs are pretty good at troubleshooting especially Jose. I would use them again."