Get matched with top water heater repair or service pros in Kinsale, VA

"I had to replace a water heater quickly. Gave me a competitive quote with a water heater with desirable specs within a day and scheduled me the day after. Technician was knowledgeable and efficiently performed the work. Water heater performs just fine. Cleaned up workspace and took a few mins to walk through water heater and maintenance after."

Virginia License Master Plumber. 40 Years experience in residential, commercial, and industrial plumbing/pipefitting.\n

"Thank you so much for excellent service. Osman was prompt, professional, and clearly explained what needed to be done. I called Saturday morning, by early afternoon the problem was fixed. I trust all my plumbing needs to ARS and Rescue Rooter. This isn't the first time I used ARS, ARS replaced by water heater."

"Very responsive and completed work in under an hour. HOWEVER, the problem was the price - $410. For an hour's work, with supplies at about $50. That is $360/hour labor. I checked internet sources, average cost should not be over $200. When I complained, it appears that they have a minimum 4 hour charge. Here is the exact quote from an email from the company "We use straight forward pricing for all work performed which we have levels for work to be performed if it takes 15 mins or 4 hours price doesn't change we don't have hourly price." I don't think this type of job would ever take 4 hours, I am not sure why the base price is $410. When I told them of other work that needed to be done on the bathtub, such as a leaky overflow, they did not offer to fix it under the same price structure. Also, they installed the water knobs so they turn opposite what they should (counter-clockwise to turn off instead of clockwise)."

"I specified that it was a tankless water heater, yet not surprisingly I was referred to a plumber who didn't know anything about tankless heaters, resulting in a waste of a couple of days. The second person did know about them, and so far the repair is working (fingers crossed). I wish CHW would pay attention to the details in my claim."

"Service was good, they very on time, very friendly, and considerate. Their prices were pretty reasonable."

"jLarry was prompt, responsive, professional, and honest. We had to replace our 16 year-old water heater. He had a preferred brand that would have been easier for him to acquire, but was honest and flexible when we decided to go with another brand we thought was a better choice based on our own research. He was able to get the water heater we wanted with only a few days' notice.  He was also honest with us about what would/wouldn't be possible for him to do, even though it meant the job would be less lucrative for him. We were considering replacing the diverter cartridge in one of our showers which had begun to leak hot water from the bathtub faucet when the shower was running. He was up front with us right away that he couldn't do the job without embarking on an expensive rebuild of the valve & fixture (the screw to access the diverter cartridge was completely rusted and wouldn't budge -- its been in place since the late 70s when the house was built). We would definitely use his services again.
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"HVAC EVOLUTIONS services technician Mynor Morales was very promt and friendly in his services. He arrived within the hour I had contacted his company when my furnace suddenly stopped working the day before a very large storm was to hit our area.  After finding the problem he was able to get the part and install it without delay. I found him to not only be helpful and fair but honest, which is pleasantly surprising  sometimes in this industry especially when you are faced with  a sudden emergency. Instead of calling the big names I took my friends recommendation and called HVAC EVOLUTION Home Appliance Repair Heating and Cooling Services.  I was very glad I did and will certainly not only pass the referral on but I will also feel good about calling them in the future.
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"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Ken and his team were the most professional guys I have worked with in a long time. The team arrived on time and completed the job on time. The front of my house looks brand new now, thanks to Ken and his team. I am very pleased with their service. I would highly recommend this company. In the future, I will not hesitate to contact Ken.
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