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"Yes everything went excellent"

Reliable Heating and Air Conditioning is a 2nd generation, family owned local company run by two brothers who grew up in the business, and live and love the idea of providing comfort and superior service every day. Reliable is the areas leader in heating and air conditioning, the company that people turn to when they really want the job done right. We have been blessed to receive the first place "Best of the Best" award for every year that they have had a Heating and Air Conditioning services category, and recently won the coveted BBB torch award for marketplace ethics. From the top down, the entire staff gets the "big picture"...we realize that it is a opportunity to serve every time that a customer calls in, a chance to be a hero, and we appreciate the fact that you could call anybody, but we hope you continue to call Reliable -to-the-Rescue. Additional phone numbers - (423) 855-9910, (423) 265-7450, (423) 875-0484, (615) 861-5473, (423) 266-6787, (423) 266-4328, (423) 266-2665, (423) 460-0609. Additional service areas - Ooltewah, Sale Creek, Signal Mountain, Soddy Daisy, Whiteside & Chattanooga. Additional DBA - Reliable Heating and Air Conditioning Co Inc.

"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

"Josh is the most professional contractor that I have ever used. He was prompt, Did a great job, charged a fair price and followed up on what he did. Do yourself a favor and call him for your plumbing needs. Michael Carter. 770-633-5748"

"They do a great job. Pricing was competitive, The technicians were very professional and actually came in earlier that expected."

"Friendly and efficient."

Owner operated. Additional DBA - Air Comfort of Chattanooga. Award winning. Additional e-mail - info@aircomfortheatingandair.com.

"Titan is definitely the way to go. Quick response, great service, and the sales rep, Jerry, is on top of his game. Service guys were on time and did a nice, clean install!"

"Toby and his associate did excellent job in finding leak and putting in new line from meter to house. Very professional and reasonably priced."

"There were great and fixed our issue quickly."