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25 years in plumbing and pipefitting

"I would steer clear. 1. Pay with check discount is not guaranteed. We had a service done in mid-February, and were mistakenly charged the full amount, even though we were told we would receive a 3% discount. We were then told they would mail a check. No luck. Debbie has my Zelle QR code and info and still refuses to refund the overcharge. She would rather argue than honor her discount. 2. Does not stand behind their "100% Money-Back Satisfaction Guarantee on Service." We had an error code on our furnace. Tech came out and diagnosed as a bad inducer. We believed him and purchased a new one. They installed it right away and also did an inspection. Total was about $1100. Steep, but not bad since the tech said that should get us a few more years on an 18 y.o. furnace. The inspection went well and we were happy. Next day the error code was back. Different tech came out and diagnosed as a control board issues. $900 to fix. Ouch. He was at the house for a long time to do the diag. After asking for detailed information, Debbie refused to give any insights and lied to us about not being charged any mark up on the inducer. At this point I was definitely not satisfied! The more questions I asked to get to the truth, the more Debbie blamed us for the age of our furnace. I asked for a refund of the service and told her she could come get the part once we received the refund. This was because we STILL had not gotten the check discount she promised us! The part was charged at $600+ so the remaining amount for the service is $475 which includes the inspection that failed to find the control board issue. That and the check discount comes to $500. on a nearly $1100 bill. But Debbie would rather blame us for asking questions and not being grateful for the time they spent NOT FIXING THE ISSUE! Debbie lied to me when she said she would give the refund and come get the inducer. She has gone back on her word and refuses to make it right according to her own posted "promise." Debbie can send the refund amount through Zelle or bring a check when she picks up the inducer to resolve this issue. The BBB has now directed me to the IL Attorney General."

Town & Country Services is a full service plumbing, heating and cooling contractor servicing the residential and commercial markets of the Illinois Valley & Princeton. We are staffed by trained and licensed technicians and courteous dispatching and customer service personnel and professional salespersons. Our phone is manned 24 hours a day, 7 days a week and will be answered by a staff member eager to solve your plumbing, heating or cooling problem or answer your question. We are a licensed Illinois Plumbing Contractor and also licensed in all the Illinois Valley municipalities requiring licensing. A family business since 1919 we are well versed in the needs of the surrounding area. Cost is determined by the job. \nPlumbing License #: 055-00985. Additional DBA - Tonica True Value Sales & Svc.

Hays Plumbing Co., Inc. has been a family owned and operated company for two generations. We provide a variety of plumbing related services to Springfield and surrounding communities in Central Illinois. Here at Hays Plumbing Co. we specialize in those challenging and tricky plumbing tasks. Some of our specific services include, but are not limited to:\n\n-residential plumbing repairs\n-remodeling and new construction\n-installation\n-water heaters\n-disposers\n-sump pumps\n\nStop wasting time talking to machines and being just another service call customer. Work with us and get the personalized service with attention to detail you deserve. So next time you are looking for a quality company that will be honest about their recommendations on what will work best for your situation, call Linda Mattson and her crew, to see why they will be around for generations to come.

"Service was amazing. They were always clean, very clean and they did it fast. They sent out 6 people to do the job."

Heartland Plumbing & Sewer, Inc. is a family owned, full-service, modern plumbing company based on simple old fashioned values. Here at Heartland, we strive each and every day to ensure and deliver complete customer satisfaction with honest, professional, courteous service, with the highest level of quality workmanship.\n\nServing residential and commercial customers throughout Illinois, Heartland Plumbing is licensed, bonded and insured for our customer’s protection and peace of mind. We offer quality plumbing services at the most reasonable rates. We also provide same day service!\n\nWe understand that you have many options when it comes to plumbing contractors. Here at Heartland Plumbing, we excel in helping you solve your plumbing problems and strive to be your plumbing contractor of choice. Heartland Plumbing takes immense pride in the way we take care of our customers, and it is our goal that your choice will be us!

TURNEY has been locally owned and operated for 25 years and take pride in doing good quality work at a reasonable price. From new construction to replacement of your existing system we can help. We service all makes and models of equipment. We take pride in being able to handle all of your Heating/Cooling, Plumbing and Electrical needs with just one phone call or email.

Mcdonagh & sons plumbing & sewer takes great pride with 15 years of experience! We are honest, reliable, genuine and trustworthy! We are constantly referred by our customers because of our great service and dedication to meet their needs! We offer free estimates! "anything plumbing, anything sewer, any time". Ertain areas are to subject a service fee *prices may vary. Discounts can not be combined, unless noted. Award winning. Additional dba - mcdonagh & sons plumbing and sewer.

People pleasing solutions since 1984. Popejoy Incorporated is the premier dealer of all the latest commercial and residential products including Trane, Weil McLain, Generac, Northstar Products, Delta, and many more.

We are a family owned and operated automotive repair facility that has been in business for 19 years as of September 2013. Our free shuttle service can give you a ride after dropping off a vehicle, or pick you up after a service. Our clean and comfortable waiting area will help pass the time with magazines, television, and our new fish tank. Find us on Facebook at "The Auto Clinic- Ottawa, IL" for specials.