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"Very professional and thorough."

"A shower handle broke off. Unfortunately the part that was put in was defective and they came back and got it fixed. Great customer service and very friendly I will definitely recommend Lucky's to my friends and family and if I need anything else done in the future I will be calling them"

"Eric and crew were awesome. It was a big job but they completed it in one day. We thought the price was extremely fair, at the end of the job we realized we may have paid too little. Extremely competent and professional."

"Old furnace needed replacing, they were quick to respond, very professional and reasonably priced."

"They did what was required for regular maintenance."

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."

"Very well. Due to weather conditions, there were a few setbacks, but the final project - I am more than pleased. It is so much nicer than I had pictured. They really know what they are doing, and Mitch is on the site every day to supervise to make sure it is getting done correctly. I could not be happier with Mitch Cousino's - I will use them again and recommend them to friends and family."

"Just great!"

"It was excellent! He has a great sense of humor that makes us feel comfortable."

Licensed & insured in Ohio & Michigan since 1987. Quality equipment & quality workmanship sets us apart from most of our competitors. Service calls are $75.00 to come & diagnose, then $75 per hour billed per quarter hour. A much fairer rate than many companies that charge a "flat rate" for the repair, since flat rate billing was invented to hide very high labor rates.