Get matched with top heat pump repair or service pros in Lake Helen, FL

"My heat pump system went down over 2 months ago and my home warranty company referred Mektek Mechanical. Jorge came out the following day to look at the system. He gathered information and took some pictures and was supposed to be arranging for a complete system replacement. He came back a few days later to get a ladder that he forgot and that was the last time I have seen him. Over the last 2 months, I have left 8 messages for management to contact me and have never received the first phone call or update. This is a terrible way to run a business."

"The work was done with professional experience"

"Excellent service"

"Im very satisfied with Infinity Air. They were on my job almost as soon as I hung up the phone. The tech was extremely professional and a very nice person. No pressure just analysis of the issues and options for repair. I recommend this company to anyone who wants a professional and correct repair "

"Responsive, efficient, courteous. Prices are competitive. I've used them twice, once on a holiday, and am very satisfied with the service."

"New air installed! Asked for Rheem or Rudd in 2021.Im a woman and assumed I did not get what I asked for....He installed a rated "Bad" Goodman 2 ton ..The best was their was no name on the machine?? Getting it repaired a few just 4 years old-- I had another company do a 6 month checkup & thats where I found out it is a Goodman with no name.I TRUSTED HIM AND HE SCREWED ME. The blower motor just went .They had to order it and a week to get it since they don.t keep stock on crappy air.....Beware I was taken advantage of!!!!!!"

"This man Stephen Brown came to my home to install a water heater that he under bid his own company he works for and I accepted his helping me out with a cheaper price and I shouldn't have it was just wrong of me as well as him but I did it he took me. Home depot wei bought all the materials we became very friends over the past 8 months and I trusted him after meeting his father and Stephen showing me his family and many visits to my home. I needed a generator hooked up for my whole house a big job and he Stephen said he would install for me. He told me he needed $1,300.00 for electrical parts disconnect wire and everything to hook up generator so I gave him the money to get the materials to complete my job... HE DISAPPEARED ON ME AND NEVER CAME BACK BUT HAS SENT MANY MESSAGES ABOUT HIW HE SHOULDN'T HAVE DONE ME WRONG BUT TO DATE STILL HASN'T BROUGHT MY MONEY BACK AND SINCE NO MORE CONTACT WITH ME. I HAVE FILED A LAWSUIT TO CHARGE HIM WITH A FELONY FOR STEALING OVER $1,000 DOLLARS."

"They did a great job."

"I am not one to hurt any business, but I do not want anyone else going through what I did and reading more of their negative reviews on google, I feel the moral conscience to address this: If I could give this company ZERO stars, I would. Short answer: STAY AWAY & DO YOUR DUE DILIGENCE !!!! Here is the full scenario: I had LEO come out and give me an assessment on what can improve the air flow in the home, promising me the world and how everything will be done quick and they only work with top professionals and I will only see AIR PRO trucks outside my house as they do not subcontract to other companies. I paid the deposit and was told I will be called for a start date. This was on a Friday. On Monday morning a crew shows up unannounced, only one truck was from Air Pros, the other two were a subcontracting company JACK RABBIT. The guys came in to rip out my AC unit to start the job, only to leave it DISCONNECTED over night in the heat of summer (JULY). I was specifically told that would never happen. I was also informed BY THE ONSITE contractors that ONE. They are, in fact, a subcontractor hired by AIR PROS. and TWO. That there are issues working with the company, the managers not organized, and that AIR PROS were supposed to send another crew to help them so I would not be left without AC overnight. The next day three contractors came back to reinstall the AC and then had some fight with AIR PROS and they ALL left the site. I was then left with the AC connected back but not working properly and had to call another company (KALOS) to repair the damages (over $600 worth ). The manager, Terrance, took a day to get back to me only to blatantly lie and say that 50% of the job was complete. I had the contact for the contractors who confirmed that nothing was done towards the project other than rip out the AC and put it back (improperly BTW). Terrence then apologized and said they will refund me any amount I paid and will terminate the project. I have now waited nearly two weeks and have filed a claim with VISA to dispute the charges. Even though I will not pay for this financially, they caused a lot of grief and unnecessary stress. They not only screwed up on the project, they wanted to charge me for it still. I am lucky to have found another company whom are great and the difference in professionalism is NIGHT & DAY!!! Goodluck :)"