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"Disappointing! The service was "once over lightly", the tech person in and out within 25 minutes or less. I've had Jeff here previously several years ago, the person this time was not Jeff, and Jeff did what I felt was a very thorough and complete maintenance inspection at that time, Jeff spending a good bit more time and explanation being more thorough and complete. Several of the items indicated to be done were either so quickly or hastily done that I was unaware of their being done, but can affirm with certainty that the tech person never checked the thermostat nor made any adjustments to the thermostat in evaluating the performance of the heating system. Could it be because my furnace is less than 3 years old that this service maintenance inspection was so "once over lightly"? Sorry Jeff, Karen, I feel I can do much better with other HVAC services in the future."

"I was extremely satisfied with the services provided and I will continue to use Sullivan in the future. I bought a $39 Angie's List deal for an inspection with $100 toward repairs; this was a great deal. It was very easy to schedule the appointment for a couple days later (they had availability as early as the next day). Brandon arrived within the agreed-upon window and called before his arrival, and he was extremely professional and knowledgeable. He talked through all my options with me and explained the risks very clearly. I was so pleased with the services that I decided to pay for a $16.90/month plan to cover my AC and heating needs going forward."

"Woke up on the coldest day of winter (so far) to find our furnace had stopped working overnight. called John at about 8:30 a.m., and he had a team of technicians at our home within about two hours. He even stopped out himself to check in, drop off some parts, and talk to me about my long-term needs for a new furnace and A/C unit. The team worked fast, and the charge for the work was even less than they estimated when they'd arrived. This is the second time we've called John's folks for heating or cooling service, and we'll absolutely use and recommend them again."

"The ARS technician-Will was excellent, courteous and professional. We will specifically request him to do our furnace checkup prior to the start of the heating season."

"Great service at a good price. We needed a heat pump to replace a very old one but I did not want to spend a ton of money. What is great about S & S is that in addition to offering famous but expensive brands of heat pumps they also have less famous but less expensive ones. We decided to get the less famous brand and saved a lot of money. And the new heat pump is so much better than the old one. It is extremely quiet and totally automatic. Frank and Matt did a great job of installing the unit without creating a lot of noise or a big mess. And there were no surprises or extra expenses to deal with. The final price was exactly what Matt quoted me on the phone. I also liked how Frank (one of the Sâ s in S & S worked on the installation). Iâ m very happy with S & S."

"friendly knowledgeable repairman fast service"

"He was very responsive to my furnace repair request and was there within the hour! He found the right part, replaced it, and we had heat within a few hours. Very grateful for honest and professional service! I would not hesitate to recommend them."

"Wahl Family Heating, Cooling & Plumbing is a top notch company that truly values professionalism and customer care. Their scheduling team is personable, responsive, and always accommodating when adjusting arrival times. The technicians arrive promptly, work cleanly, and take the time to explain every repair option in detail. They’re knowledgeable, transparent with pricing, and never pushy, just honest and helpful. From start to finish, the entire experience feels smooth and reliable. Highly recommend Wahl to anyone seeking quality service and peace of mind!"

"I have been using Aaron as my HVAC and plumbing specialist for over 10 years now and never had an issue. He is always prompt, polite, and provides quality services."

"Explained things well, was quick and efficient during the repair."